メイン ストリート ハイアニス周辺のホテル

「サービスが最高でした」

「Very disappointed in this property. First off when we checked in we were put in a totally different building than my 74 year old mother-in-law and they had to call the manager to have them change our room to be closer. Second, the room had an awful musty smell and was dirty. After the first day of staying and giving them an opportunity to clean I had to go personally ask for the floors to be cleaned 3 times. I honestly don’t think this establishment owns a vacuum. I ended up putting a large sign...

「Hotel room smelled of bad mold and mildew. Could not stay in the room!」

「Exceptional customer service and front desk. On arrival, extremely helpful and warm. Breakfast was a large variety of foods, and the hostess there was excellent. Could not help more. We had a large balcony and was wonderful. Pool very nice and watching boats and ferries delightful. Walking distance to Tugboats restaurant and also walked to Black Cat Tavern , both excellent. Would go back again」

「Newly renovated. Nice decor. Great location and friendly staff. I’d stay here again.」

「The first day when we entered the room we noticed the the toilet was dirty, we talked with the front desk and they sent someone to clean, quit disappointing for the first day… the third day they did not clean the room and when we called the front desk they told us that they don’t have to, even in the rules of the resort is clearly written that is a part of the service they are supposed to provide. Bottom line the behavior of the front desk and the room cleanliness make not a good impression. We...

「スタッフは親切で迅速な対応をしてくれました。 モーテルなので電子レンジは常備して欲しい。」

「Bathtub leaked water but the stuff wasn't aware.. And there was no good restaurant in the hotel.」

「I booked a room with a bay view and got to look at a tiny creek with over grow grass surround it. Jaccuzzi and pools were ok . Room was clean. except carpets being wet.the front desk customer service and cleaning lady's where help full but there a guy named Kenny not sure of job title but he's very Rudy and not help full at all. I will not be returning because of the rude gentleman.」

「施設は少し年季の入った感じだったが、プールや庭も綺麗に手入れされていて気持ち良かった。部屋も広くはないが落ち着けた。海辺のメインストリートにも途中かなり殺風景だが徒歩圏内で便利だった。ひとつ不満は出発の日チェックアウト時間期限前に部屋を早く開けるよう2回もハウスキーパーにノックされ追い出されるように部屋を空けさせられ非常に不愉快だった事。」

「Good」

「The front desk clerk was excellent. Friendly and courteous.」

「Room smells like damp」