Good base for local area Cliveden and Windsor. River views, clean room with the main essentials. Breakfast (self serve) is very basic.
Victoria
2025 年 7 月に 2 泊滞在
8/10
Nice property on the river. Nice and quiet. Peaceful
Lyn
2025 年 6 月に 1 泊滞在
6/10
The highlight was the lovely view over the river from our room. Unfortunately the room and facilities are in need of some care. The in-room safe didn’t work, the iron leaked, the shower was temperamental and the room itself wasn’t well soundproofed - generally the whole place would benefit from a refresh.
David
2025 年 6 月に 1 泊滞在
6/10
Building a bit tired, recently refurbished but not to a great standard. Breakfast mediocre.
Adam
2025 年 5 月に 1 泊滞在
10/10
We enjoyed our 10 day stay. The food was good and the room was clean. It is a modest property but was what we needed for our Maidenhead stay.
wesley shannon
2025 年 4 月に 8 泊滞在
8/10
Positive: the manager was really good he went out of his way to get ice several times for my husband`s bad leg.
Neg: Reception wasn`t brillant we are in our eighties luckily very fit, no help with our luggage (no lift) after dragging it up several flights of stairs the room card didn`t work.
Pos: The view of the river Thames from our room was beautiful.
Margaret
2025 年 4 月に 1 泊滞在
2/10
Great location, but obviously struggling and not up to standard for a Best Western: floors not clean throughout; bedroom floor needed a good hoover; celing over bed was thick with dirty cobwebs, and this was their best executive room; bathroom looked nice but floor was not clean and window was dirty; in the morning there was no hot water for a shower. And l let both taps run for several minutes and water remained stone cold.
Told the man at the desk, all he said was he'd look into it.. a bit late for me as l was dressed and had to get on with my day.
He did not offer an apology or any refund or a free breakfast. Breakfast room was dirty and lack lustre. Food was very basic and everything looked dirty and uncared for.
Occurred to me that they probably didn't bother to heat the water as it's a saving to them and what do they care if you'd paid 80 quid for a room and not had a shower. I doubt that anyone at breakfast had had a hot shower.
Madeleine Sarah
2025 年 4 月に 1 泊滞在
6/10
Mohammad
2025 年 3 月に 1 泊滞在
10/10
Only stayed for one night, but it was a great stay! Rooms are nice, staff are nice, all rough great! Will definitely be back!
Harry
2025 年 3 月に 1 泊滞在
10/10
Martin
2025 年 3 月に 1 泊滞在
6/10
Fantastic setting on the river but the property was very run down. Smelt snd felt damp, bedroom windows not cleaned in years, wallpaper peelingno lift to our room, room only serviced once during 3 night stay
Richard
2025 年 2 月に 3 泊滞在
10/10
Everything is very good. Staff service, cleaning good everything.
Jasleen
2025 年 2 月に 1 泊滞在
6/10
I stayed 6 nights. every day, i asked for housekeeping, every day they said no problem, it will be done. They showed up three times. All the staff were nice and polite, i am only rating them low on customer service because of lack of follow through.
Navdeep
2025 年 2 月に 6 泊滞在
8/10
The room was clean and warm, we had noisy neighbours though on the one night we stayed.
Keith
2025 年 2 月に 1 泊滞在
8/10
Kjeld E Rotberg
2025 年 2 月に 3 泊滞在
6/10
Booked an overnight room as was eating at a lovely restaurant in nearby Bray
JONATHAN
2025 年 2 月に 1 泊滞在
8/10
Lovely helpful staff. Hotel itself is functional. Bathroom was tired, needed painting.
Room itself was fine. Broken window which slammed in the night. Good parking and convenient location on the river. Breakfast was ok
NALINI
2025 年 1 月に 1 泊滞在
10/10
Lovely stay
Olivia
2025 年 1 月に 1 泊滞在
8/10
Staff were lovely and helpful. I enjoyed my stay, it was clean. The bathroom was very cold so I turn the heating up & left the door open to heat up.
宿泊されたお客様
2025 年 1 月に 1 泊滞在
10/10
Amazing hotel
Estefanía
2025 年 1 月に 2 泊滞在
8/10
I can not find anything wrong with the property. The only thing is that there is no bed side switch for a light. An small issue if your like me and read in bed, and having to get up to turn lights off. Heater is very complicated to use and set.