4/10 (不満)
Eunji
家族旅行
2024 年 1 月 24 日
気になった点 : スタッフとサービス、客室の快適度
It does have potential, but poorly maintained. The owner was away when we visited, and he didn’t tell the manager that we would be there, so when we got there, the rooms were not ready, the manager wasn’t there, either.
Several big trees in the garden are sick, turned blackish brown, and they need to be taken care of. Garden and lounging areas need more cleaning and maintenance. When we tried to pay for our food, we realized that they charged us 6$ for three bottles of mineral water they had put on our dinner table (we hadn’t even asked for them). We asked them to put some vegetable in our omelet for breakfast, they didn’t say we should pay for it, but then 5$ was charged for the veggies on our omelet.
The ladies at the hotel were friendly and nice people. I appreciate it.
Eunji
2024 年 1 月に 2 泊滞在