Verified
10/10 Excellent
Moe
Jan 1, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at Shiroiya Hotel, and it was quite simply the finest hotel experience I have ever had. We booked a basic room, yet even this entry-level accommodation ranks among the best rooms I’ve stayed in anywhere. It was beautifully appointed and thoughtfully curated, featuring artwork from a single artist that gave the space a cohesive and contemplative feel.
The lobby and shared spaces were nothing short of extraordinary—among the most visually breathtaking hotel environments I’ve ever encountered. The architecture and art created a sense of awe; no matter where your eyes landed, you were met with a carefully composed, gallery-like view. My wife and I especially loved spending time in the serene lobby, surrounded by plants and artwork, enjoying the complimentary evening drinks in an atmosphere of quiet comfort and elegance.
The absolute highlight, however, was dinner at the hotel’s restaurant. Dining on the course menu by Hiro Katayama and his team was the finest dining experience of my life. The choreography of the evening, the chef, sous chefs, and servers working in seamless harmony, was masterful. Each course was visually stunning, and every time, that visual beauty was followed by flavors that were even more astonishing. It was impossible to choose a favorite dish.
Our only regret was staying just one night. We were en route to Kusatsu Onsen, but by the end of our stay, my wife and I both agreed we should have spent at least another night at Shiroiya.
Moe
Stayed 1 night in Dec 2025
