The front desk is open daily from 8:00 AM - 8:00 PM
The check-in location differs from the property location; to check in, go to アウトドアご選択の方に限り集合場所が綱子170-1（ＴＯＰ水上に集合）
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not provide shower or bathing facilities. Guests may use a nearby hot spring facility (surcharge). Transportation to the hot spring is not provided.
Please note: There are no bed frames or mattresses available. Sleeping bags are provided.
Guests booked in Half Board rates must check-in by 7 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.
Guests with Room Only plan must book meals in advance.