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Thompson Madrid, by Hyatt

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Luxury
5.0 star property
9.6

Exceptional

Madrid's sophisticated urban oasis

Rooftop relaxation awaits at the seasonal outdoor pool after exploring Madrid. Two on-site restaurants serve delicious meals, with breakfast earning praise as "exceptionally delicious." Modern rooms feature comfortable beds and beautiful bathrooms, creating a luxurious retreat in the heart of Madrid.

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is ￥87,307
￥96,038 total
includes taxes & fees
Jun 8 - Jun 9

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 20 to May 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 110 per room (one-way)
  • Covered self parking fee: EUR 30 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April 01 to October 01
Pool access available from 11:00 AM to 9:00 PM

Frequently asked questions

Does Thompson Madrid, by Hyatt have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM–9:00 PM. The pool is closed seasonally each year from October 20 to May 15.

How much does it cost to stay at Thompson Madrid, by Hyatt?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Thompson Madrid, by Hyatt on Jun 8, 2026 start from ￥87,307, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Thompson Madrid, by Hyatt pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 50 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 30 per day.

What time is check-in at Thompson Madrid, by Hyatt?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Thompson Madrid, by Hyatt?

Check-out is at noon.

Does Thompson Madrid, by Hyatt provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 110 per room applies.

Where is Thompson Madrid, by Hyatt located?

Located in Madrid Centro, this luxury hotel is steps from Preciados Street and Puerta del Sol. Gran Via and Plaza Mayor are also within 10 minutes. Gran Via Station and Sol Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 314 out of 372 reviews
Rating 8 - Good. 40 out of 372 reviews
Rating 6 - Okay. 7 out of 372 reviews
Rating 4 - Poor. 4 out of 372 reviews
Rating 2 - Terrible. 7 out of 372 reviews

Reviews

Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Great choice while staying in Madrid. Great location, amazing property and superb staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property at a great location!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ruchi

Liked: Cleanliness, staff & service, amenities
Had a wonderful time, staff was excellent, hotel room was very clean, house keeping came regularly
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

MOHAMMED

Liked: Cleanliness, amenities, property conditions & facilities
Great service and great staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, amenities, property conditions & facilities
Such an amazing hotel, the staff were so nice and the hotel was very clean.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, amenities
Great hotel, loved the design, facilities, all the bathroom products are good quality and location is central to everything. Perfect stay in Madrid
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Rehan

Liked: Cleanliness, staff & service, amenities
Location is great.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very comfortable and had good amenities.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shakia Sharee

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable and super friendly staff.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Evan

Great spot
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great location. Very friendly staff.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kfir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service location and rooms
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Denisleydis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! Everyone was extra nice and helpful! We liked the food at the downstairs restaurant, BARRA.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Trent

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jack

Very nice hotel in great location. Rooftop bar is very nice.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY nice modern property with quiet rooms and all the amenities you would expect from a Thompson. Close to all the tourist attractions and shopping. I would recommend for a visit to Madrid.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Wan-Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked this hotel be sod it’s convenient location. We did online check in, and when we got there, our rooms were ready. Rooms are modern, classy and clean. The best part is their customer services. We were assisted by Camilo and German. Both are fantastic and helpful.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

joao arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Thompson Hotel!

Second time at this wonderful hotel. Can’t think of another place to stay while in Barcelona. Beautiful, well located, wonderful beds and super helpful staff! Look no further!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing hotel. The room is so comfortable, absolute best shower ever, and prime location. The rooftop is beautiful, as well as, the lobby. The staff is top notch- most kind, attentive, helpful. We loved it and would definitely go back.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excellent beautiful property with great facilities and service in the heart of Puerta del Sol.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff was very attentive, great location!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Talal Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location stuff is helpful modern hotel clean rooms
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Agustin

Liked: Cleanliness, amenities, property conditions & facilities
Great room, great location! The staff was amazing and very helpful. Room was very spacious and very comfortable.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfectly positioned for activities in the surrounding areas.
Stayed 6 nights in Nov 2024