The Palace, a Luxury Collection Hotel, Madrid

Luxury hotel with a 24-hour fitness center and a 24-hour front desk

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Where to?

Dates

July 2025

August 2025

Overview
Rooms
Location
Policies

VIP Access

Wonderful

Popular amenities

Bar
Room service
Pet friendly
Gym
Free WiFi

￥65,627 total

includes taxes & fees

Jul 28 - Jul 29

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Room options

All rooms

1 bed

2 beds

Showing 15 of 15 rooms

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Room with 2 Twin Beds

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillowtop bed

Premium bedding

31 sq m
Sleeps 2
2 Twin Beds

Premium Cortes View Room with 1 King Bed

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillowtop bed

Premium bedding

35 sq m
Sleeps 3
1 King Bed

Premium Neptuno View Room with 1 King Bed

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillowtop bed

Premium bedding

35 sq m
Sleeps 3
1 King Bed

Cortes Suite

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Premium bedding

Separate bedroom

72 sq m
Sleeps 4
1 King Bed

Palace Suite

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillowtop bed

Premium bedding

57 sq m
Sleeps 4
1 King Bed

Palace Room with 1 King

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillowtop bed

Premium bedding

35 sq m
Sleeps 3
1 King Bed

Premium Room with 1 King Bed, Street View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillowtop bed

Premium bedding

33 sq m
Sleeps 3
1 King Bed

Palace Room with 2 Twins

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillowtop bed

Premium bedding

35 sq m
Sleeps 3
2 Twin Beds

Deluxe Room with 1 King Bed

Very good

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillowtop bed

Premium bedding

31 sq m
Sleeps 2
1 King Bed

Premium Neptuno View Room with 2 Twin Beds

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillowtop bed

Premium bedding

33 sq m
Sleeps 3
2 Twin Beds

Royal Suite

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Premium bedding

Separate bedroom

168 sq m
Sleeps 4
1 King Bed

Neptuno Suite

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Premium bedding

Separate bedroom

95 sq m
Sleeps 4
1 King Bed

Cervantes Suite

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillowtop bed

Premium bedding

68 sq m
Sleeps 4
1 King Bed

Grand Premium Neptuno View Room with 1 King Bed

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillowtop bed

Premium bedding

38 sq m
Sleeps 3
1 King Bed

Premium Room with 2 Twin Beds, Street View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillowtop bed

Premium bedding

32 sq m
Sleeps 3
2 Twin Beds

About the neighborhood

28014, Madrid, Madrid, Plaza de las Cortes, 7

What's nearby

Thyssen-Bornemisza National Museum - 1 min walk - 0.0 km
Prado Museum - 3 min walk - 0.3 km
Gran Via - 6 min walk - 0.6 km
Puerta del Sol - 8 min walk - 0.7 km
Museo Nacional Centro de Arte Reina Sofía - 10 min walk - 0.9 km

Getting around

Anton Martin Station - 7 min walk
Madrid Recoletos Station - 14 min walk
Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

‪Starbucks - ‬1 min walk
‪Lobby Westin Palace - ‬1 min walk
‪Faborit - ‬1 min walk
‪VIPS Neptuno - ‬1 min walk
‪La Dolores - ‬3 min walk

About this property

The Palace, a Luxury Collection Hotel, Madrid

Luxury hotel near Thyssen-Bornemisza National Museum

Located close to Congress of Deputies and Fountain of Neptune, The Palace, a Luxury Collection Hotel, Madrid provides a terrace, shopping on site, and a garden. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a hair salon and dry cleaning/laundry services.

You'll also enjoy the following perks during your stay:

Limo/town car service, buffet breakfast (surcharge), and express check-out
Wedding services, multilingual staff, and luggage storage
A vegetable garden, a porter/bellhop, and a 24-hour front desk
Guest reviews speak highly of the helpful staff

Room features

All 470 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.

Extra amenities include:

Recycling, LED light bulbs, and eco-friendly cleaning products
Deep soaking tubs, free toiletries, and hair dryers
LED TVs with premium channels
Free infant beds, housekeeping, and desks

Languages

English, French, Portuguese, Spanish

Similar properties

Pool
Spa
Pet friendly
Free WiFi

￥53,754 total

includes taxes & fees

Jul 27 - Jul 28

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi

Parking and transportation

Limo/town car service
Limited onsite parking
Onsite parking options include a garage

Food and drink

Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 45 per person
A bar/lounge
A restaurant
Coffee and tea in common areas

Things to do

24-hour gym
Shopping

Family friendly

In-room crib
Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Business center
Computer station
Meeting rooms

Outdoors

Garden
Terrace
Vegetable garden

Spa

In-room massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Height-adjustable showerhead
Lever door handles
Low-height counter and sink
Low-height door lock
Low-height electrical outlets in bathroom
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
6 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1912
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Local artist showcase
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Free crib
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding

Bathroom

Bathrobes
Deep soaking bathtub
Free toiletries
Hair dryer
Shower/bathtub combination
Slippers
Towels provided

Entertainment

Smart TV with premium channels

Food and drink

24-hour room service
Minibar

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Mobile key entry
Phone
Recycling
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1 AM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 110.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately EUR 45 per person
Rollaway bed fee: EUR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is The Palace, a Luxury Collection Hotel, Madrid pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at The Palace, a Luxury Collection Hotel, Madrid?

As of Jul 9, 2025, prices found for a 1-night stay for 2 adults at The Palace, a Luxury Collection Hotel, Madrid on Jul 28, 2025 start from ￥59,661, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Palace, a Luxury Collection Hotel, Madrid?

Limited spots are available.

What time is check-in at The Palace, a Luxury Collection Hotel, Madrid?

Check-in start time: 2:00 PM; Check-in end time: 1 AM. Late check-in is available during limited hours.

What time is check-out at The Palace, a Luxury Collection Hotel, Madrid?

Check-out is at noon.

Where is The Palace, a Luxury Collection Hotel, Madrid located?

Located in Madrid Centro, this luxury hotel is steps from Thyssen-Bornemisza National Museum, Congress of Deputies, and Fountain of Neptune. Parroquia Jesus de Medinaceli and House-Museum of Lope de Vega are also within 5 minutes. Anton Martin Station is 7 minutes by foot and Banco de Espana Station is 7 minutes.

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The Palace, a Luxury Collection Hotel, Madrid Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Jorge

May 23, 2025

Liked: Cleanliness, staff & service, amenities

You feel so safe, and protected at all times, super fast and wonderful Room service, mini Bar is outstanding and a step ahead all other Hotels, breakfast is incredible and inclused

Stayed 3 nights in May 2025

10/10 Excellent

Dawil De Jesús

Feb 25, 2025

Liked: Staff & service, amenities, property conditions & facilities

Great and the Hotel Staff are so helpful!

Stayed 2 nights in Feb 2025

10/10 Excellent

juan s

Apr 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Solid hotel. Great breakfast. Sharp room.

Stayed 2 nights in Mar 2025

10/10 Excellent

MARIA ODALYS

Mar 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful stay! My go to hotel while in Madrid. The location is perfect. Will return 😊

Stayed 3 nights in Mar 2025

10/10 Excellent

margot

Apr 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente

Stayed 2 nights in Apr 2025

10/10 Excellent

Genevieve

Mar 9, 2025

Liked: Amenities

This hotel is perfect on many - if not all - aspects. It is worth every cent spent.

Stayed 2 nights in Mar 2025

10/10 Excellent

Christina

Apr 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I am so thankful we decided to stay at The Palace as we were considering two other properties. It provides the best location in all of Madrid close to everything and within walking distance that makes the city so spectacular. The rooms were comfortable, quiet, and the beds heavenly. The bathroom with double vanity and expansive shower was also great for a family. The reception, valet, restaurant and bar and cleaning staff were all kind, service oriented, helpful, and knowledgeable. The Palace is truly an exquisite property and we will return to Madrid and stay there again, hopefully in the not too distant future.

Stayed 6 nights in Apr 2025

10/10 Excellent

Vinay

Dec 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Upscale hotel . Nice rooms, friendly staff

Stayed 4 nights in Dec 2024

10/10 Excellent

Carlos

Nov 1, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location is the best

Stayed 2 nights in Oct 2024

10/10 Excellent

Tanya

Jun 30, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent room, breakfast, service.

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Apr 23, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, beautiful hotel well refurbished.

Stayed 2 nights in Apr 2024

10/10 Excellent

Montserrat

Jul 30, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Loved my stay at Westin Palace, location is great, the recently renovated rooms are very comfortable. Will make this my preferred Hotel when visiting Madrid.

Stayed 1 night in Jul 2024

10/10 Excellent

Natalie

Oct 31, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely beautiful room!

Stayed 2 nights in Oct 2024

10/10 Excellent

Laura

Apr 21, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel and great location

Stayed 1 night in Apr 2023

10/10 Excellent

Jacqueline

Aug 13, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient safe friendly and great services.

Stayed 4 nights in Aug 2024

10/10 Excellent

Sonia

Feb 16, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Historic and beautiful renovated hotel

Stayed 2 nights in Feb 2024

10/10 Excellent

Chitra

May 8, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely place

Stayed 3 nights in Apr 2024

10/10 Excellent

Angelica

Mar 26, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We love the location. Wonderful breakfast!

Stayed 6 nights in Mar 2024

10/10 Excellent

Stanisa

Aug 18, 2024

Great hotel. A bit noisy due to construction

Stayed 3 nights in Aug 2024

10/10 Excellent

Paul

Jul 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Come to Madrid often and will make this my go to hotel going forward. Fantastic service and very nice location. Close but far enough away from craziness of madrid nightlife

Stayed 4 nights in Jul 2024

10/10 Excellent

Denise

Mar 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful and recently renovated historical property with outstanding service

Stayed 2 nights in Mar 2024

10/10 Excellent

Deyanira

Jul 20, 2024

Liked: Staff & service, property conditions & facilities

Very good service, location, warm rooms, they just need to clean daily the room floors

Stayed 8 nights in Jul 2024

10/10 Excellent

Adrian

Sep 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everyone was so kind. Couldn't not have been more happy. I definitely will come back to this location when I'm in Madrid again

Stayed 5 nights in Sep 2024

10/10 Excellent

paola

Dec 2, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is beautiful and it is being remodeled, I can't wait to stay when it is completely done! The staff are well trained, friendly and accommodating. The one thing I didn't like is that our window didn't seal well, so I got to hear everything going on outside my window (and there was a terrible accident at 3:00 am one morning).

Stayed 3 nights in Nov 2024

10/10 Excellent

Greg

Oct 18, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Hotel is in a great location. Walkable area. Hotel staff is friendly. The hotel Restaurant is wonderful. We were very Comfortable. Would definitely return.

Stayed 4 nights in Oct 2023

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The Palace, a Luxury Collection Hotel, Madrid

Choose dates to view prices

Photo gallery for The Palace, a Luxury Collection Hotel, Madrid

Reviews

Popular amenities

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Room options

View all photos for Deluxe Room with 2 Twin Beds

Deluxe Room with 2 Twin Beds

Highlights

View all photos for Premium Cortes View Room with 1 King Bed

Premium Cortes View Room with 1 King Bed

Highlights

View all photos for Premium Neptuno View Room with 1 King Bed

Premium Neptuno View Room with 1 King Bed

Highlights

View all photos for Cortes Suite

Cortes Suite

Highlights

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Palace Suite

Highlights

View all photos for Palace Room with 1 King

Palace Room with 1 King

Highlights

View all photos for Premium Room with 1 King Bed, Street View

Premium Room with 1 King Bed, Street View

Highlights

View all photos for Palace Room with 2 Twins

Palace Room with 2 Twins

Highlights

View all photos for Deluxe Room with 1 King Bed

Deluxe Room with 1 King Bed

Highlights

View all photos for Premium Neptuno View Room with 2 Twin Beds

Premium Neptuno View Room with 2 Twin Beds

Highlights

View all photos for Royal Suite

Royal Suite

Highlights

View all photos for Neptuno Suite

Neptuno Suite

Highlights

View all photos for Cervantes Suite

Cervantes Suite

Highlights

View all photos for Grand Premium Neptuno View Room with 1 King Bed

Grand Premium Neptuno View Room with 1 King Bed

Highlights

View all photos for Premium Room with 2 Twin Beds, Street View

Premium Room with 2 Twin Beds, Street View

Highlights

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

The Palace, a Luxury Collection Hotel, Madrid

Languages

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Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom