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Iberostar Las Letras Gran Via

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Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
View from room

Overview of Iberostar Las Letras Gran Via

VIP Access
UNESCO Sustainable Travel Pledge

Iberostar Las Letras Gran Via

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
28013, Madrid, Madrid, Gran Via 11

Explore the area

  • Popular LocationPuerta del Sol7 min walk
  • Popular LocationPlaza de Cibeles8 min walk
  • Popular LocationPlaza Mayor12 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)24 min drive

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About this area

Madrid

Near a metro station, Iberostar Las Letras Gran Via is in Madrid Centro, a neighborhood in Madrid with great shopping. El Retiro Park and Sabatini Gardens reflect the area's natural beauty and area attractions include Madrid Wax Museum and Madrid Amusement Park. Madrid Zoo Aquarium and Faunia are also worth visiting.
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Map

What's nearby

  • Puerta del Sol - 7 min walk
  • Paseo del Prado - 7 min walk
  • Plaza de Cibeles - 8 min walk
  • Thyssen-Bornemisza National Museum - 8 min walk
  • Plaza Mayor - 12 min walk

Getting around

  • Gran Via Station - 3 min walk
  • Madrid Recoletos Station - 13 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

About this property

Iberostar Las Letras Gran Via

Eco-friendly Madrid hotel in Madrid Centro, walk to Gran Via Street
3 bars/lounges, a fitness center, and a conference center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and a business center.
Iberostar Las Letras Gran Via offers 109 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. This Madrid hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Yes
Follows standard cleaning and disinfection practices of No

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 26 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 20 for adults and EUR 20 for children
  • 1 coffee shop/cafe
  • 3 bars/lounges

Restaurants on site

  • Gran Clavel

Things to do

  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Cable/satellite channels
  • TV

Food and drink

  • Coffee/tea filters (reusable)
  • Minibar

More

  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 15:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per accommodation, per night
1 per room (up to 44 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: EUR 20 for adults and EUR 20 for children (approximately)
  • Nearby parking fee: EUR 26 per day
  • Pet fee: EUR 30 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

De Las Letras
De Las Letras Madrid
Hotel De Las Letras
Hotel De Las Letras Madrid
Iberostar Las Letras Gran Via Hotel
Iberostar Las Letras Hotel
Iberostar Las Letras Gran Via
Iberostar Las Letras
De Las Letras Hotel
Iberostar Las Letras Gran Via Hotel
Iberostar Las Letras Gran Via Madrid
Iberostar Las Letras Gran Via Hotel Madrid

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 676 out of 997 reviews
5 - Excellent 68%
Rating 4 - Good. 246 out of 997 reviews
4 - Good 25%
Rating 3 - Okay. 49 out of 997 reviews
3 - Okay 5%
Rating 2 - Poor. 16 out of 997 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 997 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4.6/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is situated perfectly in the middle of excellent dining options, shopping, and tourist attractions. The amenities are amazing and the staff make you feel so welcome and appreciated. I would highly recommend it. I know I will go back when I go back to Madrid.
Stayed 3 nights in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 2 nights in Aug 2022

5/5 Excellent

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were extremely kind and attentive.
Stayed 4 nights in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location, convenient to shopping, food and sightseeing.
Stayed 3 nights in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location on Gran Via, with easy access to a lot of main attractions. Very walkable area. The staff was very friendly and the rooms had an amazing view.
Stayed 1 night in Jul 2022