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Santo Mauro, a Luxury Collection Hotel, Madrid

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Luxury
5.0 star property
9.6

Exceptional

Historic palace in quiet Madrid

Stately grandeur permeates this historic palace hotel in one of Madrid's most elegant neighborhoods. The lobby opens to a surprising garden retreat. Attentive staff provide spectacular service, making special occasions truly memorable on the restaurant's terrace.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
The current price is ￥133,706
￥147,076 total
includes taxes & fees
Jun 28 - Jun 29

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room

Premium Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Room

10.0 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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￥85,294 total
includes taxes & fees
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About the neighborhood

Located in Chamberí, a neighborhood in Madrid, Santo Mauro, a Luxury Collection Hotel, Madrid is in a shopping district and near a metro station. Paseo de la Castellana and Gran Via are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Museo Nacional Centro de Arte Reina Sofía and Madrid Zoo Aquarium. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Visit our Madrid travel guide
Map
28010, Madrid, Madrid, Calle de Zurbano, 36

What's nearby

  • Paseo de la Castellana
    Paseo de la Castellana
    2 min walk - 0.2 km
  • Madrid, Plaza de Colon
    Plaza de Colon
    10 min walk - 0.9 km
  • Plaza de España - Princesa
    Plaza de España - Princesa
    19 min walk - 1.6 km
  • Gran Via
    Gran Via
    19 min walk - 1.7 km
  • Puerta del Sol
    Puerta del Sol
    4 min drive - 1.8 km

Getting around

  • Alonso Martinez Station
    6 min walk
  • Madrid Recoletos Station
    14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    20 min drive

Restaurants

  • Makkila Almagro
    2 min walk
  • Coque
    4 min walk
  • La Morenilla Casa De Antojos
    1 min walk
  • Maison Matcha
    3 min walk
  • Parking Pizza
    3 min walk

About this property

Santo Mauro, a Luxury Collection Hotel, Madrid

  • Luxury boutique hotel near Gran Via
  • Located close to Puerta de Alcalá, Santo Mauro, a Luxury Collection Hotel, Madrid provides a terrace, a garden, and dry cleaning/laundry services. The on-site Mediterranean cuisine restaurant, La Biblioteca Restaurante, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with car rentals on site and a bar.
  • You'll also find perks like:
    • Full breakfast (surcharge), bike rentals, and valet parking (surcharge)
    • Smoke-free premises, concierge services, and a front-desk safe
    • Free newspapers, a banquet hall, and tour/ticket assistance
  • Room features
  • All guestrooms are individually furnished, and have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas.
  • More amenities include:
    • Childcare services and free infant beds
    • Recycling and LED light bulbs
    • Bathrooms with designer toiletries and deep soaking tubs
    • Plasma TVs with satellite channels and DVD players
    • Wardrobes/closets, separate sitting areas, and separate dining areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 60.50 per day)
  • Valet parking on site (EUR 32.67 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: EUR 60 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Biblioteca Restaurante
  • Santo Mauro Gardens
  • The Gyn Bar

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Dining table
  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,077 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • iPod dock
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Minibar
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 110 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for EUR 93.5 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 60 per person
  • Self parking fee: EUR 60.50 per day
  • Valet parking fee: EUR 32.67 per day
  • Pet fee: EUR 110 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 93.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

Frequently asked questions

Is Santo Mauro, a Luxury Collection Hotel, Madrid pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 110 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Santo Mauro, a Luxury Collection Hotel, Madrid?

As of Jun 10, 2026, prices found for a 1-night stay for 2 adults at Santo Mauro, a Luxury Collection Hotel, Madrid on Jun 28, 2026 start from ￥133,706, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 60.50 per day. Valet parking is available for EUR 32.67 per day.

What time is check-in at Santo Mauro, a Luxury Collection Hotel, Madrid?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Santo Mauro, a Luxury Collection Hotel, Madrid?

Check-out is at noon.

Where is Santo Mauro, a Luxury Collection Hotel, Madrid located?

Located in Chamberí, this luxury hotel is within 1 mi (2 km) of Paseo de la Castellana, Gran Via, and Puerta de Alcalá. Plaza de España - Princesa and Plaza de Callao are also within 1 mi (2 km). Alonso Martinez Station is 6 minutes by foot and Ruben Dario Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Santo Mauro, a Luxury Collection Hotel, Madrid Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 145 out of 173 reviews
Rating 8 - Good. 21 out of 173 reviews
Rating 6 - Okay. 5 out of 173 reviews
Rating 4 - Poor. 2 out of 173 reviews
Rating 2 - Terrible. 0 out of 173 reviews

Reviews

Verified

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast!!
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Syed Fazal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional staff, comfortable and clean rooms, great breakfast and burger
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

donaldo

Liked: Cleanliness, staff & service, amenities
A beautifully decorated room, impeccably clean, with excellent amenities throughout
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

edmund

Liked: Cleanliness, property conditions & facilities
Clean room … good service. Friendly staff
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Sylwia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Medical December getaway

Spectacular. Might be one of the best hotel experiences we’ve ever had. Looking forward to come back during the spring to enjoy the garden area!
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

Verified traveler

Liked: Amenities, property conditions & facilities
The location is excellent. The overall property is lovely although a bit tired. The rooms were in need of an update and were slightly dirty. The restaurant was pretty, condescending wait staff and mediocre food for the cost. The outside area is lovely and unusual for the city location.
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Georgeus palace, with beautiful decoration in the nicest Madrid¨s neigborhood. Lobby, restaurantes, bars, and so, look wonderfull and luxury. Bedroom large & confortable. I needs some technological update.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very hard to condense in a few word our stay in Santo Mauro. EVERYTHING, ABSOLUTELY EVERYTHING has been perfect. We stayed in this hotel as we wanted to treat ourselves for a few days before and after our wedding... well, the team went above and beyond to make our stay perfect and memorable. Everyone was really helpful and willing to make our stay special, and they definitely succeeded. The rooms are from out of this world, the beds are second to none, the service is superb, and the details and attentions the staff had with us will never be forgotten... and I could go on and on and on. Thank you so much to the whole team for making an already special day even better, we will definitely come back for our wedding anniversary!
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Madrid
Stayed 1 night in May 2024
Verified

10/10 Excellent

FRAYSIS

Liked: Cleanliness, staff & service, property conditions & facilities
Peacefull
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Natalia

Liked: Staff & service, property conditions & facilities
Beautiful, historic property in fully remodeled condition. Great, quiet location. The service and attention were impeccable and made our Madrid stay very special.
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

alexandros

Liked: Cleanliness, staff & service, property conditions & facilities
Great open air are
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Aurelio

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Narine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury!
Stayed 1 night in Jun 2024
Verified

4/10 Poor

maria

Disliked: Property conditions & facilities
OUTDATED AWFUL ROOM SERVICE
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravilloso lugar, con maravillosa atención y maravillosa ubicación. Además me dieron un upgrade que yo no pedí. 10 puntos con mención honorífica.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Frederico

Liked: Cleanliness, staff & service, property conditions & facilities
A equipe de funcionários é excelente!!! O café da manhã delicioso!!!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Álvaro

Liked: Cleanliness, amenities, property conditions & facilities
Nos ha encantado el hotel, repetiremos seguro, el personal se ha portado genial con nosotros.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Los baños son muy chicos.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Yuliana Jiménez

Liked: Staff & service, amenities, property conditions & facilities
El Hotel es precioso, una propiedad llena de diseño y lujo, el personal muy atento, muy al nivel del Hotel que son, la ubicación fenomenal si buscas ir de compras calle Serrano queda a pocos minutos caminando, pero la habitación muy obscura todo el tiempo, la iluminación muy tenue, batallé con ese tema toda mi estadía, me sentí en todo momento encerrada, porq es imposible abrir cortinas ya que enfrente otra ventana de otra habitación estaba y se veía todo, la limpieza no me encanto… por el nivel y el precio uno espera entrar y oler ese aroma que te dan los Hoteles de lujo, pero todo el tiempo tenía un olor peculiar, la primer mañana desayuné en habitación las mermeladas y el pan quedaron por 2 días más (nunca se levantaron), tomé una cerveza del mini bar nunca levantaron el envase tuve q tirarlo yo,etc esos detallles que por el precio piensas q están pulidos y resueltos, pero no fue así.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Me encabto
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio La comida deliciosa
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beim Roomservice/Restaurant ist noch Nachholbedarf da, auch die Kommunikation in englischer Sprache gestaltet sich beim Personal (ausser Empfang und Concierge) eher schwierig. Aber ansonsten gibt es absolut nichts auszusetzen.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Mejor hotel de Madrid, es espectacular y el servicio excepcional
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es excelente, su ubicación, las habitaciones, amenidades. Buena terraza y restaurante. Lo recomiendo
Stayed 1 night in Sep 2024