Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World

5.0 star property
Luxury hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World

Terrace/patio
Property preview
Lobby
Restaurant
Terrace/patio
Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World offers a tranquil retreat in central Madrid. Guests enjoy spa treatments, in-room WiFi, lobby coffee, and attentive staff providing babysitting and tour assistance, consistently praised by visitors.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Spa
  • Parking available
  • Room service
The current price is ᅣ67,536
ᅣ74,290 total
includes taxes & fees
Oct 31 - Nov 1

Room options

Available filters for rooms
Showing 47 of 47 rooms

Premium Room

  • Sleeps 2

Red Level Deluxe Room

  • Sleeps 2

Red Level Junior Suite

  • Sleeps 4

Deluxe Room

8.8 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Red Level Penthouse Suite

  • Sleeps 4

Junior Suite Red Level Lounge Access

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Junior Suite Red Level Lounge Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Castellana Presidential Suite Red Level

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Premium bedding
  • 200 sq m
  • Sleeps 4
  • 1 King Bed

One Bedroom Suite Red Level (2+2)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

One Bedroom Suite Red Level (3+1)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Red Level Lounge Access 3Adults & 1Child)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Two Bedrooms Suite Red Level

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 90 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Family Grand Supreme

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Premium bedding
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Family Supreme Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Colon Penthouse Suite Red Level

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Colon Penthouse Suite Red Level (2+2)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Colon Penthouse Suite Red Level (3+1)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Master Suite Red Level (2+1)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 90 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

Castellana Presidential Suite Red Level (2+2)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 200 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Castellana Presidential Suite Red Level (3+1)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 200 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Classic Room

  • Sleeps 2

Premier Room (3AD)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Premium bedding
  • Sleeps 3
  • 1 Queen Bed

Premier Room (2+1)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Premium bedding
  • Sleeps 3
  • 1 Queen Bed

Supreme Room Red Level (2+1)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Premium bedding
  • Sleeps 3
  • 1 King Bed

Two Bedroom Suite Red Level (4+1)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

Castellana Presidential Suite Red Level (2+1)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

Colon Penthouse Suite Red Level (2+1)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Premium bedding
  • Sleeps 3
  • 1 King Bed

Red Level Two Bedroom Suite

  • Sleeps 6

Premier Room

9.6 out of 10
Exceptional
(27 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Supreme Room

  • Sleeps 2

Master Suite Terrace Red Level

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
  • 89 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Master Suite Terrace Red Level (2+1)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
  • 89 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Supreme Room Red Level

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

One Bedroom Suite Red Level Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Grand Supreme Room with Jacuzzi Red Level

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Club Lounge
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

Master Suite Red Level

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Supreme

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Grand Premium Room With Hot Tub Red Level

  • Sleeps 2

Deluxe Junior Suite Red Level

  • Sleeps 5

One-Bedroom Suite Red Level

  • Sleeps 4

Grand Family Room

  • Sleeps 5

Red Level Grand Premium Room With Jacuzzi

  • Sleeps 2

Presidential Penthouse Suite Red Level

  • Sleeps 2

One-Bedroom Master Suite Red Level

  • Sleeps 2

Classic Queen Room

  • Sleeps 2

One-Bedroom Master Suite Red Level

  • Sleeps 2

Supreme Room

  • Sleeps 3

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About the neighborhood

Located in Salamanca, a neighborhood in Madrid, Hotel Fenix Gran MeliƔ - The Leading Hotels of the World is in the entertainment district and near a metro station. Gran Via and Puerta del Sol are notable landmarks, and the area's natural beauty can be seen at El Retiro Park and Madrid Rƭo. Looking to enjoy an event or a game while in town? See what's going on at BernabƩu Stadium.
Map
28001, Madrid, Madrid, Hermosilla 2

What's nearby

  • Gran Via - 16 min walk - 1.4 km
  • Prado Museum - 19 min walk - 1.7 km
  • Puerta del Sol - 3 min drive - 1.8 km
  • Plaza Mayor - 4 min drive - 2.9 km
  • El Retiro Park - 5 min drive - 2.9 km

Getting around

  • Colon Station - 4 min walk
  • Madrid Recoletos Station - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪Ten Con Ten - ‬3 min walk
  • ‪Zuma Madrid - ‬1 min walk
  • ‪Chambao Madrid - ‬1 min walk
  • ‪Papua Restaurante - ‬3 min walk
  • ‪Hermosilla - ‬1 min walk

About this property

Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World

Luxury eco-certified hotel near U.S. Embassy
Located close to Gran Via and Prado Museum, Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Indulge in a body treatment, a facial, and a massage at the onsite spa. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Babysitting (surcharge), luggage storage, and a reception hall
  • Guest reviews give top marks for the helpful staff and location
Room features
All 186 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers or deep soaking bathtubs plus designer toiletries and bidets
  • 37-inch plasma TVs with satellite channels and DVD players
  • Free infant beds, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Self parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • "Aduana" Restaurant
  • Balmoral Bar

Things to do

  • Full-service spa
  • Health club
  • Stereo

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • 6,458 square feet of conference space

Outdoors

  • Outdoor furniture
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1953
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or hydromassage showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 37-inch plasma TV with cable/satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property offers use of an 'Audi e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 80 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 40 per person
  • Airport shuttle fee: EUR 105 per vehicle (one way)
  • Self parking fee: EUR 40.00 per day
  • Pet fee: EUR 80 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with MeliĆ” (MeliĆ”)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gran Melia Fenix Hotel
Gran Melia Fenix Hotel Madrid
Gran Melia Fenix Madrid
Gran Melia Hotel Madrid
Gran Melia Madrid

Frequently asked questions

Is Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World pet-friendly?

Yes, Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World allows dogs (limit 2 total). There's a fee of EUR 80 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World ?

As of Oct 1, 2025, prices found for a 1-night stay for 2 adults at Hotel Fenix Gran MeliÔ - The Leading Hotels of the World on Oct 31, 2025 start from ᅣ67,536, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World ?

Self parking is available for EUR 40.00 per day.

What time is check-in at Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World ?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World ?

Check-out is at noon.

Does Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 105 per vehicle applies.

Where is Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World located?

Located in Salamanca, this luxury hotel is within a 15-minute walk of U.S. Embassy and Gran Via. Prado Museum and Puerta del Sol are also within 1 mi (2 km). Colon Station and Serrano Station are within a 5-minute walk.

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Reviews

Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.4

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 743 out of 1001 reviews
Rating 8 - Good. 184 out of 1001 reviews
Rating 6 - Okay. 49 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

Reviews

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel.
Stayed 5 nights in Sep 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel y excelente servicio.
Stayed 4 nights in Sep 2025

10/10 Excellent

ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, wonderful staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful antique style room & hotel in the heart of Madrid. Excellent food!
Stayed 1 night in Aug 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were fantastic, incredibly attentive and friendly. Red level was worth the extra and the breakfast was wonderful. Lovely room and amenities.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alenka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a nice area
Stayed 3 nights in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel, clƔsico y super bien ubicado! Muy elegante y con un magnƭfico bar!
Stayed 1 night in Aug 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Jun 2025

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Great location Service was excellent Staff very accommodating
Stayed 1 night in Jun 2025

10/10 Excellent

ORLANDO

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio y gran ubicación. Su personal muy amable
Stayed 3 nights in Jun 2025

10/10 Excellent

Campos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Will be back
Stayed 3 nights in Sep 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
Excelente!
Stayed 3 nights in Aug 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, great staff service
Stayed 3 nights in Apr 2025

10/10 Excellent

Jonathan Zuno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación
Stayed 4 nights in Apr 2025

10/10 Excellent

Sule

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito hotel y muy bien ubicado. El cuarto hermoso. El servicio de la recepción simplemente bien en el restaurante muy bien.
Stayed 4 nights in May 2025

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muuuuy bueno!!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Tomokatsu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
BUENA UBICACION, PROPIEDAD Y ATENCION
Stayed 2 nights in Feb 2025

10/10 Excellent

Celso J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and superb service in the heart of Madrid
Stayed 3 nights in Apr 2025

10/10 Excellent

Juan Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La verdad es un hotel excelente. Muy prƔctico el servicio es buenisimo, el red level es lo mejor.
Stayed 4 nights in Jun 2025

10/10 Excellent

Zourik

Liked: Cleanliness, amenities, property conditions & facilities
One of the best experiences we've had in Madrid. The staff was very nice (particularly Yana, who went out of her way to make sure our family was comfortable). Nice size rooms if you get a 1 bedroom, with plenty of space and amenities. Food was excellent at the Red Level lounge. Would definitely go back again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Myrna

Liked: Amenities, property conditions & facilities
Espectacular todo
Stayed 1 night in May 2025