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Hôtel Casón del Tormes by HappyCulture

3.0 star property
Immerse yourself in culture at this hotel near Gran Via, where rich history meets modern charm.

Choose dates to view prices

In the heart of Madrid, Hôtel Casón del Tormes by HappyCulture offers a vibrant atmosphere with its coffee shop/cafe and arcade/game room. Explore the nearby Royal Palace of Madrid and Plaza Mayor or unwind in the library with free newspapers and WiFi. Guests have praised the helpful staff for making their stay even more enjoyable.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services
The current price is ￥22,012
￥24,213 total
includes taxes & fees
Jun 21 - Jun 22

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About this property

Hôtel Casón del Tormes by HappyCulture

  • Hotel near Gran Via
  • Plaza Mayor and Puerta del Sol are located near Hôtel Casón del Tormes by HappyCulture, which provides a coffee shop/cafe, an arcade/game room, and a library. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and 2 bars.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), self parking (surcharge), and a banquet hall
    • Luggage storage, smoke-free premises, and laundry services
    • A front-desk safe, tour/ticket assistance, and free newspapers
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 63 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with premium channels
    • Refrigerators, daily housekeeping, and desks

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are available for EUR 20 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 7 for children
  • Self parking fee: EUR 25 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Hôtel Casón del Tormes by HappyCulture pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hôtel Casón del Tormes by HappyCulture?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Hôtel Casón del Tormes by HappyCulture on Jun 21, 2026 start from ￥22,012, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 25 per night.

What time is check-in at Hôtel Casón del Tormes by HappyCulture?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hôtel Casón del Tormes by HappyCulture?

Check-out is at 11:00 AM.

Where is Hôtel Casón del Tormes by HappyCulture located?

Located in Madrid Centro, this hotel is steps from Plaza de España - Princesa and Gran Via. Plaza Mayor and Puerta del Sol are also within 15 minutes. Plaza de Espana Station is only a 3-minute walk and Santo Domingo Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 456 out of 1000 reviews
Rating 8 - Good. 415 out of 1000 reviews
Rating 6 - Okay. 91 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Guanzhou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly. Front desk good.location very convenient.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was extremely clean and nice. Room service was great. The staff was amazing, super cordial and helpful. The hotel has a great location, however it is quiet. Totally recommended.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Very quiet in hotel. Lots of hot water and good pressure. Would return
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Wanderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 👌
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Ceaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to the center was excellent
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Elian

Liked: Staff & service
Location was great, staff was friendly but the facility needs improvement.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Randal

Great location to explore Madrid center
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Napoleon

Liked: Amenities
The employees in special Antonio, great service, very good breakfast and very clean room
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Delyth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and staff really helpfull, breakfast was also great. Only 2miniutes walk from the main shopping street. Will definitely stay there again
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

nina

Liked: Cleanliness, staff & service, property conditions & facilities
Really peaceful and convenient hotel to stay. Very close to all shopping areas! Staff were very friendly. I would definitely come back!
Stayed 7 nights in Dec 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel!

Great hotel with very helpful staff, central perfect location and wonderful price. The hotel has everything you need, plus there is always water coffee tea and pastry in the lobby. We would totally recommend it.
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Hares

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean. Very quiet but narrow roads make it a little hard to be accessible by car. Very close to all the Madrid attractions
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Very clean, and very quiet. We enjoy the stay.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent. Staff was friendly, professional, and willing to help and suggest places to visit. Rooms are basic but it is what you can expect for the price. Halls carpets should be changed
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service
Location was good. Too expensive for a 3-star holet
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Eduardo

Liked: Staff & service, room comfort

Good size room!

Good location, Spacious room. Free water service. Hallway carpet is a little bit old... but other than that the room was very comfortable and clean
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay in Hotel Casón del Tormes. It is in a very central location and close to transport links. We paid in advance for a superior room and the room was very spacious and comfortable. The buffet breakfast was of good quality and had a good range of options including fresh fruit. There was a filtered water machine and a coffee machine (both free) in the lovely hotel lobby. We only stayed 2 nights, but we would have loved to stay for longer.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quite big, especially compared to comparable lodging we stayed in during our trip to Spain. Air conditioning worked great, always cold water, sparkling water and coffee available in lobby. Lobby was cute and good sized. There was a bar on the premises, but it never appeared to be open - I think you had to ask the front desk for service if you wanted bar service. Breakfast was average but reliable. Good coffee! Would absolutely stay here again!
Stayed 5 nights in Jul 2024
Verified

6/10 Okay

Jeffrey

Room a bit dated but reasonably clean and comfortable. Common areas (corridor carpets, etc) on the dirty side. Location good but overpriced. Not much warmth from staff. Meh experience for $385/night.
Stayed 1 night in Sep 2023
Verified

8/10 Good

mark

Liked: Staff & service
Walking distance to the cathedral and the palace. Room was comfortable and quiet. Breakfast was satisfactory. Not a four star experience, but perfect for the budget traveler. The staff was amazing and very helpful.
Stayed 1 night in May 2026
Verified

8/10 Good

Kaivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel in a great area. This is NOT a good location if you have a car. Parking is at least 15 minutes away, which means you have to carry your luggage there. Other than that, it is great. If you want to be close to everything byvfoit, this is a great hotel.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Tatiana Avellanet

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and helpful. We arrived early and they had 1 of our 3 rooms available without any extra cost. That room was remodel and looked great, the other 2 rooms were not recently remodel but where big and in great condition. The Hotel was just a short walk from La Gran Vía and the Palacio Real. We easily walk central Madrid from it. Free water and coffee was available near the lobby. Front lobby staff was very friendly. We really enjoyed our stay.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I loved it

Great stay!
Stayed 2 nights in Jun 2025