Painted Boat Resort

It was a little disappointing. I booked it as a surprise for my husband’s birthday and on arrival they didn’t have it in their notes that we were bringing our puppy even though I’d had email correspondence and a phone call with someone at the resort to discuss this. As a result they changed villas to a puppy friendly one which hadn’t been lived in or cleaned for sometime as there was spider webs on the lampshades and spiders in the corners of the room. Again through email correspondence, I had discussed with someone that although the restaurant didn’t deliver food to the villas we would be able to order from the restaurant, we just needed to go and collect it that evening as we couldn’t leave the puppy. On arrival we were told the restaurant was closed on a weekday. So we now had to either go out and find a take out or cook. My husbands sister had arranged for a bottle of wine to be sent to our villa on arrival and this never happened. They did refund the bottle and gave it to us when we were leaving as an apology but couldn’t explain why it hadn’t made it to the room. Our stay was nice and the place sits on a beautiful marina however the staff need to communicate with each other. Many opportunities missed which was a shame. I hope to go back in the summer to access the spa as my husbands massage was wonderful!