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Rio Hotel & Casino

4.5 star property
Luxury spa hotel, a short walk to Lisboa Casino

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Rio Hotel & Casino

Lobby
Indoor pool
View from property
Deluxe Room | Minibar, in-room safe, soundproofing, iron/ironing board
Restaurant

Reviews

8.6

Very good

Popular amenities

  • Pool
    PoolPool
  • Bar
    BarBar
  • Spa
    SpaSpa
  • Parking available
    Parking availableParking available
  • Room service
    Room serviceRoom service
  • Gym
    GymGym

Check-in time

3:00 PM

Check-out time

12:00 PM
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About the neighborhood

Map
MFM, Macau, Rua Luis Gonzaga Gomes, 33

What's nearby

  • Lisboa Casino - 8 min walk
  • Macau Fisherman's Wharf - 14 min walk
  • Senado Square - 17 min walk
  • Ruins of St. Paul's Cathedral - 17 min walk
  • Macau Tower Convention and Entertainment Centre - 3 min drive

Getting around

  • Zhuhai Station - 10 min drive
  • Macau Intl. Airport (MFM) - 10 min drive

Restaurants

  • ‪陶香居酒家 Noble House Restaurant - ‬8 min walk
  • ‪Cafe Encore 咖啡廷 - ‬10 min walk
  • ‪聯邦大酒樓 Federal Restaurant - ‬4 min walk
  • ‪四五六上海菜館 Restaurant 456 - ‬7 min walk
  • ‪酸辣粉 - ‬2 min walk

About this property

Rio Hotel & Casino

Luxury hotel
Close to Lisboa Casino and Macau Fisherman's Wharf, Rio Hotel & Casino provides a casino, shopping on site, and a coffee shop/cafe. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), a free ferry terminal shuttle, and self parking (surcharge)
  • Tour/ticket assistance, a 24-hour front desk, and multilingual staff
  • Free newspapers, a banquet hall, and concierge services
Room features
All 449 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like late night room service and free WiFi.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with bathtubs and showers
  • 42-inch LED TVs with premium channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ferry terminal shuttle
  • Self parking on site (HKD 360 per day)

Food and drink

  • Daily buffet breakfast available for a fee: HKD 100 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with premium channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from October 1 2022 to December 31 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 500.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 1000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 100 per person
  • Self parking fee: HKD 360 per day
  • Rollaway bed fee: HKD 500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Rio Hotel Macau
Rio Macau
Rio Hotel
Rio Hotel Casino
Rio Hotel & Casino Hotel
Rio Hotel & Casino Macau
Rio Hotel & Casino Hotel Macau

Frequently asked questions

Does Rio Hotel & Casino have a pool?

Yes, this property has an indoor pool.

Is Rio Hotel & Casino pet-friendly?

No, pets are not allowed at this property.

How much is parking at Rio Hotel & Casino?

Self parking is available for HKD 360 per day.

What time is check-in at Rio Hotel & Casino?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Rio Hotel & Casino?

Check-out is at noon.

Where is Rio Hotel & Casino located?

Situated in Macau, this luxury hotel is within a 10-minute walk of Rio Casino and Lisboa Casino. Macau Fisherman's Wharf and Senado Square are also within 1 mi (2 km).

Rio Hotel & Casino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 414 out of 1000 reviews" "
Rating 8 - Good. 467 out of 1000 reviews" "
Rating 6 - Okay. 88 out of 1000 reviews" "
Rating 4 - Poor. 17 out of 1000 reviews" "
Rating 2 - Terrible. 14 out of 1000 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

8/10 Good

MiW, Hong kong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many ppl checking out for the same time and it takes quite a long time for queue up, even waiting for the lift...
Stayed 1 night in Jan 2020

10/10 Excellent

Vitus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room with luxurious bathroom
We only stayed one night in Macau. Though hotel is considered to be one of the older ones, it is still a very nice hotel. We had a nice big room with a luxurious bathroom. Almost wished we could stay longer.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Immoral usage of room deposit
They ask for a room deposit equivalent of USD100 in addition to your already prepaid room fee. They don't nullify the deposit upon check out like what all the the hotels do. Instead, they will run the credit card and refund the money on your credit card 1 month later. They do that to all the guests. What do they do with that money? Invest that for 1 month and make return on investment using hotel guests funds? That is immoral.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, buffett is $120HKD if not part of your hotel package. Decent food.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for new year's eve countdown
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ambience for a perfect new year eve celebration
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location. The room is clean and just a bit cold as we not succeed to adjust the air con
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Plenty of Taxi waiting in front the Hotel. Rio Hotel provided free Mobile Phone for Calling, Hot spot, really excellent. One of the staff was not helpful enough when I asked him for help for my lunch booking at Macau Tower, he just told me he only in charge on Concierge. And hotel have limited seats for guest while check in.
Stayed 4 nights in Dec 2019

8/10 Good

Rosy, Vancouver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was terrible, had to wait till 3:30 and longer even after requesting to be able to check in early, Arrive at 2 pm and was asked to come at 3 and then at 3 still not ready, another 30 mins and finally got our room. By the way check in time was 3pm. Overall a nice clean hotel but away from all the action! It’s safe and close to lots of food places.
Stayed 1 night in Dec 2019

10/10 Excellent

Esther

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff nice amenities. Clean and convenient.
Stayed 4 nights in Dec 2019

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went for the Macau GP. This hotel is walking distance to both stands, and the historic sites.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean. Breakfast choice little. No shuttle bus from border gate.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury at Hotel Rio
The hotel is beautiful and the check in seamless. Staff were very helpful and even offered us a bonus room upgrade. Facilities were luxurious and clean, the room was very quiet.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is big and clean
Stayed 1 night in Dec 2018

8/10 Good

ANDY, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big spacious room, nice big beds, good central location. Booked 3 rooms, all were happy with their rooms.
Stayed 1 night in Oct 2019

10/10 Excellent

Novelito

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Max, Houston

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Front desk staff is professional but they are the only ones who speak English while most others in the lobby area do not. Fitness center is small and lack of basic equipment such as yoga mat or the space for it. Breakfast was lousy and it’s location is not close to other casinos which are on the other side of Macau.
Stayed 3 nights in Sep 2019

6/10 Okay

quen

Liked: Cleanliness
Location is nice
Location was amazing
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised that the staff said my booking was not confirmed as my Expedia user name is not the same as my ID card. I think it’s quite strange as I have always been using this account for all tix n hotels booking in the past 7 years.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff, clean environment and room.
Stayed 2 nights in Aug 2019

10/10 Excellent

Ivor

Liked: Cleanliness, property conditions & facilities, room comfort
Room service not good
The room service after midnight took one hour and the staff laughed at me when I ordered in English, they seem impolite and can’t speak English properly.
Stayed 2 nights in Aug 2019

8/10 Good

Venus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019