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"The staff is always great"

"Clean and very helpful staff"

"I had a pleasant stay overall. There was some noise from the room above me, which I reported to customer service — thankfully, it improved after that. The food at the cafeteria was good, and the pool area was enjoyable. However, I did have an unfortunate incident at the pool. While rushing to my child who was calling me, I slipped on the wet tiles surrounding the pool. My left foot was slightly cut by one of the tiles. The pool staff member was incredibly helpful — he went above and beyond to treat my injury with ice and ointment, and I really appreciated his quick response and kindness. I do hope the facility considers replacing the pool tiles with non-slip material. As they are now, they pose a serious trip hazard, especially for parents with young children."