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"Pleasant staff,clean room,nice location"

"Great location. Good breakfast. Comfortable stay"

"As always, a very nice hotel."

"Good sized room in a good location. Only one elevator was working which resulted in some lengthy delays getting to and from the upper levels. More than once during my two week stay I was left with 2 hand towels and no bath towel. Otherwise the stay was great. There's free travel on the Mannheim public transport included it you join their rewards program."

"Conformtable beds and pillows"

"The check in code did not work, so we had to pay for an extra room and staff told us they could not refund us "

"Air cond doesn't cool the room, the shower plug hole drains water very slowly, room was very small and bed was too soft. "

"I don’t like that the rooms aren’t cleaned daily. There was no refill of the mini bar the second day. "