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Renaissance Lucerne Hotel

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Luxury
5.0 star property
8.8

Excellent

Luxury hotel near Chapel Bridge

Located close to Lucerne Town Hall and KKL Lucerne, Renaissance Lucerne Hotel provides a terrace, dry cleaning/laundry services, and a bar. The on-site Mexican cuisine restaurant, Pacifico - South American, offers lunch and dinner. In addition to a 24-hour gym, guests can connect to free in-room WiFi.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services
The current price is οΏ₯79,140
οΏ₯83,283 total
includes taxes & fees
Jun 17 - Jun 18
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About this property

Renaissance Lucerne Hotel

  • Luxury hotel near Chapel Bridge
  • Located close to Lucerne Town Hall and KKL Lucerne, Renaissance Lucerne Hotel provides a terrace, dry cleaning/laundry services, and a bar. The on-site Mexican cuisine restaurant, Pacifico - South American, offers lunch and dinner. In addition to a 24-hour gym, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Full breakfast (surcharge), smoke-free premises, and multilingual staff
    • Concierge services, a porter/bellhop, and a 24-hour front desk
    • A TV in the lobby, an elevator, and a front-desk safe
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 87 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
  • More amenities include:
    • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
    • Bathrooms with designer toiletries and showers
    • 32-inch flat-screen TVs with satellite channels
    • Recycling, mini fridges, and electric kettles

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Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 100.0 per night
Cribs (infant beds) are available for CHF 60.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CHF 35 for adults and CHF 20 for children
  • Nearby parking fee: CHF 20 per night (52 ft away)
  • Crib (infant bed) fee: CHF 60.0 per night
  • Rollaway bed fee: CHF 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Frequently asked questions

Is Renaissance Lucerne Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Renaissance Lucerne Hotel?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Renaissance Lucerne Hotel on Jun 17, 2026 start from οΏ₯79,140, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Limited spots are available.

What time is check-in at Renaissance Lucerne Hotel?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Renaissance Lucerne Hotel?

Check-out is at noon.

Where is Renaissance Lucerne Hotel located?

Located in the heart of Lucerne, this luxury hotel is within a 5-minute walk of Chapel Bridge and KKL Lucerne. Lucerne Town Hall and Lion Monument are also within 1 mi (2 km). Lucerne (QLJ-Lucerne Train Station) and Lucerne Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.4

Cleanliness

9.2

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 286 out of 521 reviews
Rating 8 - Good. 164 out of 521 reviews
Rating 6 - Okay. 44 out of 521 reviews
Rating 4 - Poor. 17 out of 521 reviews
Rating 2 - Terrible. 10 out of 521 reviews

Reviews

Verified

10/10 Excellent

Michael Andrew Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff in all situations were fantastic, especially Sergei in the restaurant. Room was always clean with ample water refills. Location is very convenient to train station, ports for the lake and old town. Overall a great hotel choice
Stayed 4 nights in May 2026
Verified

8/10 Good

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Room was fine, clean comfortable and with space to walk around. Staff was very pleasant
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

keunmo

Liked: Cleanliness, staff & service, amenities
Everything was great. Staff was super kind and very helpful and room was neat and clean. I would like to visit again if I go to Luzern.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Gurpreet

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location Close to lake Lucerne and train station You can hear the music from the restaurant until approx 1am on a Fri/ sat night when in your room Excellent staff
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to everything.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Room was very small with an odd layout. Bathroom was up 3 stairs from the foot of the bed. So weird. Otherwise, it was quiet, beds were comfy and the place is super clean.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Sze Ling

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff who advises the best way to eat and travel
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to hotel in Lucerne. It's extremely close to the train station, the Chapel Bridge, and old town. The staff is friendly and the hotel is always well maintained. I wish breakfast was included or a more affordable price point if it's not, but otherwise it's a great spot.
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Dora

Liked: Cleanliness, staff & service, amenities
Great location and easy check-in process. The room was very warm and stuffy, even though the temperatures outside was cooler in the 50’s F. This made the sleeping condotions very uncomfortable.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Minaj

Liked: Cleanliness, amenities
The hotel was in a good location. It was overpriced for what the hotel offered.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very comfortable and relaxing.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer service Everything was great 😊
Stayed 1 night in May 2024
Verified

8/10 Good

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Property

Overall, a good place to stay. For the price, I expected a little more in terms of elegance and luxury, but I can't think of a single complaint. The front desk and all hotel staff were very helpful and friendly. The location was extremely convenient with the train station just being less than a 5 minute walk away.
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comments

Decor and furniture in less than typical price range of this room, but the room was clean. Heater did not work and needed portable heater. Breakfast at the restaurant was excellent as well as proximity to the train station
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Qais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, perfect location close to train station but the room size was small and tight.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and fantastic breakfast as well
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

ariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really Nice and Good location if you are travelling around
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Afsaneh

We really enjoyed it.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities
Very comfortable, well situated,excellent restaurant on premise.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Mil

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, highly recommend
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place- I would stay here next time😊

This hotel was wonderful with regards to style and staff and location. I actually stayed two extra night because I liked the hotel and the city so much.
Stayed 1 night in Dec 2022