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Hotel Des Balances

4.0 star property
Guests savor French cuisine at Restaurant Balances and unwind on the terrace, while attentive staff enhance the experience in Lucerne's historic Old Town

Choose dates to view prices

Hotel Des Balances, in Old Town Lucerne, offers a comfortable retreat with French dining at Restaurant Balances. Enjoy drinks at the bar, meals on the outdoor terrace, and practical amenities like dry cleaning services and free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
The current price is ￥42,695
￥46,532 total
includes taxes & fees
Mar 9 - Mar 10

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Double or Twin Room, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room, City View

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, River View

Double or Twin Room, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room, River View

9.6 out of 10
Exceptional
(19 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
  • River view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, River View

Junior Suite, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, River View

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Shower/tub combination
  • River view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room For Single Use, City View

Queen Room For Single Use, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Queen Room For Single Use, City View

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room, City View

Triple Room, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room, River View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
  • River view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, Hot Tub, River View (with Balcony)

Suite, Hot Tub, River View (with Balcony) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Hot Tub, River View (with Balcony)

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/tub combination
  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite with Sofa Bed

Junior Suite with Sofa Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite with Sofa Bed

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Shower/tub combination
  • River view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Romantic Suite, 1 King Bed, Balcony, River View

Romantic Suite, 1 King Bed, Balcony, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Romantic Suite, 1 King Bed, Balcony, River View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Shower/tub combination
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, City View (Queenroom)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, City View (Queenroom)

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, River View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
Shower/tub combination
  • River view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
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About the neighborhood

Located in Old Town Lucerne, a neighborhood in Lucerne, Hotel Des Balances is in a shopping district and on the waterfront. Swiss Transportation Museum and Rosengart Collection are cultural highlights, and some of the area's landmarks include Chapel Bridge and Mill Bridge. Natur-Museum and Richard Wagner Museum are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Lucerne travel guide
Map
6004, LU, Lucerne, Weinmarkt

What's nearby

  • Lucerne, Switzerland, View of historical buildings along riverside
    Lucerne Town Hall
    2 min walk - 0.2 km
  • Chapel Bridge featuring landscape views, general coastal views and a river or creek
    Chapel Bridge
    3 min walk - 0.3 km
  • Looking out over Lucerne from one of the towers on the medieval wall. One of the most beautiful views I've ever seen. #bestof5 #takeahike #mountains
    Hertensteinstrasse
    3 min walk - 0.3 km
  • View of the city of Lucerne in Switzerland
    KKL Lucerne
    8 min walk - 0.7 km
  • Jesuit Church
    3 min walk - 0.3 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station)
    8 min walk
  • Zurich Airport (ZRH)
    67 min drive

Restaurants

  • Rathaus Brauerei
    2 min walk
  • Zum Weissen Kreuz
    2 min walk
  • Mr. Pickwick Pub Luzern
    3 min walk
  • Zunfthausrestaurant Pfistern
    2 min walk
  • Bierliebe & Friends
    3 min walk

About this property

Hotel Des Balances

Luxury upscale hotel near Chapel Bridge
You can look forward to a terrace, dry cleaning/laundry services, and a bar at Hotel Des Balances. The on-site French cuisine restaurant, Restaurant Balances, offers breakfast, lunch, dinner, and al fresco dining. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Multilingual staff, concierge services, and an elevator
  • A banquet hall, meeting rooms, and smoke-free premises
  • Guest reviews speak highly of the helpful staff, first-rate property condition, and location
Room features
All 56 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (CHF 35 per night)
  • Valet parking on site (CHF 35 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CHF 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Balances Lounge
  • Restaurant Balances

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,970 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per day
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 70.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 35 per person
  • Self parking fee: CHF 35 per night
  • Valet parking fee: CHF 35 per day (in/out privileges)
  • Pet fee: CHF 25 per pet, per day
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number KZV-SLU-000020

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Des Balances
Des Balances Lucerne
Hotel Des Balances
Hotel Des Balances Lucerne
Des Balances Hotel
Hotel Balances Lucerne
Hotel Balances
Balances Lucerne
Des Balances Hotel
Des Balances Lucerne
Hotel Des Balances Hotel
Hotel Des Balances Lucerne
Hotel Des Balances Hotel Lucerne

Frequently asked questions

Is Hotel Des Balances pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 25 per pet, per day. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Des Balances?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Hotel Des Balances on Mar 9, 2026 start from ￥42,695, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for CHF 35 per night. Valet parking is available for CHF 35 per day.

What time is check-in at Hotel Des Balances?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Des Balances?

Check-out is at noon.

Does Hotel Des Balances provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Des Balances located?

Located in Old Town Lucerne, this luxury hotel is steps from Lucerne Town Hall and Chapel Bridge. Rosengart Collection and Jesuit Church are just steps away. Lucerne (QLJ-Lucerne Train Station) is 8 minutes by foot and Lucerne Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Des Balances Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 696 out of 887 reviews
Rating 8 - Good. 148 out of 887 reviews
Rating 6 - Okay. 25 out of 887 reviews
Rating 4 - Poor. 9 out of 887 reviews
Rating 2 - Terrible. 9 out of 887 reviews

Reviews

10/10 Excellent

David Chien Feng

Liked: Cleanliness, property conditions & facilities
Great staff and professional
Stayed 2 nights in Nov 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very classy hotel. The location is perfect and the staff was so friendly and welcoming.
Stayed 3 nights in Sep 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the room with the view of the river and it was beautiful. The location was ideal
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Room was spotless, amenities amazing. Staff helpful. Beautiful view. Excellent food.
Stayed 2 nights in Nov 2025

10/10 Excellent

Shellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and views.
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, nice location
Stayed 1 night in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities
This hotel was amazing. We had a view of the historic Lucerne Tower and Bridge from our room/balcony and it was perfection! The staff was so helpful and knowledgeable and the room was immaculate. Thank you so much for a wonderful experience in Lucerne!
Stayed 4 nights in Oct 2025

10/10 Excellent

Roman

Liked: Cleanliness, amenities, property conditions & facilities
Nice size rooms. Clean and great service.
Stayed 1 night in Sep 2025

8/10 Good

Vaishali

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great location !
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, location and staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a classic hotel with excellent service. The rooms are comfortable and nicely decorated. Staff are friendly and attentive. Location in old city on the water is delightful. The restaurant serves excellent gourmet meals in an upscale white linen tablecloth restaurant. The artwork on the facade is beautiful and historic. I highly recommend this hotel and restaurant.
Stayed 3 nights in Sep 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

This hotel is a perfect spot for a stay in Lucerne. Clean room, friendly staff, and excellent location.
Stayed 3 nights in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping, dining and train station
Stayed 2 nights in Apr 2025

8/10 Good

Arshad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very central.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in the heart of Lucerne with a lovely view of the river. Extremely helpful staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

PETER L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best of the best

This is an upscale hotel in an excellent location in the beautiful city Lucerne. The staff and service are excellent and the food at the restaurant at the hotel was superb!
Stayed 2 nights in Jun 2025

10/10 Excellent

Mercy

Liked: Cleanliness, amenities, property conditions & facilities
This was an amazing property ! Their customer service was great, hotel room was a bit small. But very clean and great location.
Stayed 2 nights in Jul 2025

10/10 Excellent

michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Lucerne!!! Amazing view from our room and wonderful staff!! Dinner at testraunt was incredible!!!
Stayed 2 nights in May 2025

10/10 Excellent

Mika

Liked: Staff & service, property conditions & facilities
The hotel was clean, nicely appointed, with a lovely and helpful staff!
Stayed 2 nights in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Staff was awesome from the front desk to the bar staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is wonderfully charming and well appointed. We loved the view from our 5th floor balcony!!! Highly recommend this hotel and restaurant!
Stayed 1 night in Dec 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and great staff. Lots of shopping, restaurants, and museums within walking distance.
Stayed 2 nights in Nov 2023

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet rooms, quality furnishings, excellent service, lovely bar and restaurant, the best location close to everything, scenic views of the river
Stayed 2 nights in Oct 2023

10/10 Excellent

guy

Liked: Cleanliness, amenities, property conditions & facilities
If i would have to describe a perfect hotel stay it will be Hotel Des Balances. We came with a car, and we were so pleasantly surprised that we literally drove through the old city, it feels like you are living in the center of the best place in the city. the staff was super friendly, and the hotel was the most perfect place we ever been to. it's like somebody combed every inch and every experience a visitor will have and asked him/her self - how can this be perfect. I mean perfect room, amazing bar with a view of the river, beautiful vistas from the rooms, walkable to literally anywhere in 3 min or less. We saw tourist tour stop in front of the hotel and talk about the building. We've been to Lucerne 4 times already (from California) and this is from now on our number 1 place.
Stayed 2 nights in Nov 2025

6/10 Okay

Ruba

Liked: Cleanliness, staff & service, amenities
This property is in a fantastic location right near all the shopping and restaurants. The staff was incredible, helpful and very friendly. The hotel itself could use some updating for the rates they charge.
Stayed 2 nights in Apr 2025