Apartment is very well situated in the beautiful walled city of Lucca, very close to parking and train statin just outside. It’s on the second floor, 33 stone steps from the street entrance. Very quiet and peaceful, but views are rooftops and unattractive courtyard. Bedroom is fine, not as lovely as the picture, and fronts the street which on weekend is quite noisy well into the morning. Air conditioner is loud. Living room couch is comfy but could really use a coffee table. TV is a 19” monitor placed far away in kitchen that receives only Italian tv channels. Property manager met us at the door when we arrived, but seemed rushed and uninterested, with no info provided about AC, tv, etc, and offered to help us to deal with a lost suitcase at the airport, but never responded to our calls asking if she got through to them. Basically, we never saw or heard from her again after checkin when she collected her cleaning fee. Modest apartment but good value.