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「We have always been able to depend upon Hampton Inns for excellence...until now! The property is rundown; needed paint; carpet was filthy and left our feet and shoes black on the bottoms; sheets did not fit the bed; breakfasts were not up to what we had come to expect based upon other Hampton Inns; corners of room and bath were dirty. Someone had knocked a hole in the closet door which had been very poorly repaired and left unpainted. We were very disappointed in this hotel in Lubbock, TX.」

「The customer service was great. The property was clean and smelled nice inside. The bathroom could have been cleaned better.」

「Check-in and checkout was very quick, professional and informative. Menu for breakfast was written on a board outside of breakfast area. This was very unique and helpful. Everything was clean and in its place. I would definitely stay again if I am ever in this area again.」

「Nice and clean. Easy acceptable to highway and points of interest」