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"The lady in the reception was very kind to welcome us and catered our needs. We had a very nice view of the balcony and our room had a pantry which was surprisingly complete of appliances and was quite useful as the shops/restaurants in the area were mostly closed during our stay. We cleaned the room upon leaving so they didn't charge us extra. It was easy to book a taxi going to the train station through the reception and the taxi arrived immediately. Overall, we had a great stay. "

"Staff on duty was very nice and accommodating, place is very near the grotto, room is clean"

"Was a nice room for just one night with an amazing view! Thank you. "

"Great place to stay"

"We stayed in the family room which is on the attic. Personally enjoyed it as we felt like Paddington just below the roof and you can see the beams and slopes of the roof in the room. Staff were helpful and speaks English. Thank you for your service and making our stay enjoyable! "

"Staff great "

"Yes"

"Room is very nice and clean , smell good, also all stuff is helpful and courteous "

"Good staff ok hotel for the price. Great location "