Los Cabos Vacations & Trips from ￥227,370

Good: clean, relatively new property, excellent food. Not so great: Pools are good but on the small side, staff is not as attentive or helpful (compared to other resorts in the area, and i have been to plenty since i live in San Diego and Cabo is our favorite get away with wife & 2 kids). Last but not least was the fact that the 24hr room service was unavailable for the last night we stayed, and we came back at 9pm from the restaurant and found the room cleaning staff telling us that they're cleaning the room and we have to wait, even though the room had been cleaned earlier. So I suspect miscommunication and the fact that she ended up not doing a full cleaning when we got back in the room.

You get a beautiful view from almost all locations. The staff were super friendly and accommodating. I didn't eat at all of the restaurants but the pizza at Il Forno was good. As were the drinks! I would have liked to see a few Mexican options on the menu, but, I could have ventured around the property to a different restaurant if it was really an issue. It was low season, but they seemed fully staffed and everything was open. The only comment I have is that I waited over an hour for help with my luggage on check out, despite making several calls. I had given myself plenty of time for the airport, but that could have been an issue for someone on a tighter schedule.

This was a great stay!

This resort could be an absolute gem! The staff has my greatest appreciation for their tireless efforts. They work really hard and I’m sure they’re underpaid. The ocean views is simply outstanding. Keep in mind this is a no swim beach, otherwise enjoy the sights and sounds of the beautiful ocean. The buffet food was okay. Don’t come expecting a dazzling buffet, it’s accommodating! The other restaurants offer a bit better variety. The pools were crystal clear, however the outside showers, there are 4 of them and only 1 functioned. Activities honestly they are lacking. A lot of that may have been a language barrier but a professional planner is very much needed to get the people active and involved. There can be no bad day in this area whatsoever! My oh no moment can when our phone in the room didn’t work. So scheduling anything from the comfort of the room was out. Room service out, spa schedule out, any amenity that I paid for out. Next the valances in the ad photos were not in our room. The rods were but no valances. The furniture was outdated and the materials were grossly fades. Our dining table legs were fractured to the point we were afraid to use it. Who do you call, we couldn’t! Why did we stay, it was booked months in advance and paid for. The resort offers some value, just don’t buy into the ad photos, they’re extremely enhanced.

This hotel is absolutely wonderful. Everything is amazing. Really a great stay. We will be back for sire