- Liked: Cleanliness, amenities, property conditions & facilities
The property was lovely. The hotel is in a great spot, walking distance to the Staples Center. We were able to catch a Kings game and a Lakers game all in one day. The Clerk in the front working was a perfect first experience as we were greeted upon entrance. The only problem we encountered was after the game. We headed over to the lounge right inside our hotel thinking it was for hotel guests. Unfortunately, Nicole the lady working at the lounge, was a bit rude and made us feel unwelcome as we entered the lounge she told us that our outside drinks (coffee) were not welcomed and it was a $35 drink minimum before even greeting us. It was my boyfriends first time in LA and it definitely threw us a bit off guard and made the whole hotel experience uneasy. I definitely suggest staying at this hotel but, avoiding any contact with Nicole.