Longwood Vacations from ￥343,348

Staff at desk were great. Workers were smiling and acknowledging us while walking throughout hotel and casino floors, which you don’t see too often anymore. Beautiful clean room. Elevators were a bit dirty but didn’t take away from a good experience. Would def plan to visit again.

Was pleasantly surprised. What struck me was the effort the employees exhibited at this hotel. I have stayed at the plaza in nyc and felt this hotel was nicer than that as well as the ritz in phl.

Nothing stood out, just above average vs a Holiday Inn, Radisson, etc Rooms were rather “tired” looking, cleaning was so so, old Nespresso pods were left under the desk on the floor. Staff was ok but no one stood out

Beautiful room with wonderful amenities. Just a little noisy with guests coming down the stairwell before 5am (the guests’ fault though, not the hotel’s!) and I had some issues getting the aircon to switch off and/or warm up, but otherwise a glorious stay in a delightful setting and I would love to stay next time I’m in Philly.