「Staff is amazing! The room is super clean and I really enjoy the pillows and comforter! Breakfast is pretty good as well with a lot of options. This is my go too hotel when visiting New York 」
「Room, gym, building and etc,
Everything are clean and work well.
House keeping people work nice.
However, all most all the front desk persons are terribly rude and not kind to customers.
」
「The Vanderbilt Hotel proved to be an excellent hotel and the accommodations were very spacious and clean.
I had to travel to Long Island and stay at a hotel that was close to the Cradle of Aviation Museum and the Vanderbilt was on my radar before I moved forward with booking an overnight stay there.
What made me book my reservation was a friendly conversation I had with the front desk staff whom I called the day prior.
The room I stayed in had hardwood floors, a large bedroom, king size bed...
「The property was very clean, and the receptionists were excellent and very friendly. They engaged in conversations and offered directions and solutions to common issues.
I felt that they went far beyond what is expected. Warm greeting upon first entering the hotel. 」
