フロント

タビィストック ホテルの口コミ

3 out of 5
タビィストック ホテル
48-55 Tavistock Square, London, England

口コミ

7.8

良い

評価 10 - 1189 件の口コミ中 418 件が非常に良い" "
評価 8 - 1189 件の口コミ中 429 件が良い" "
評価 6 - 1189 件の口コミ中 201 件が普通" "
評価 4 - 1189 件の口コミ中 83 件が不満" "
評価 2 - 1189 件の口コミ中 58 件が非常に不満" "

8.4/10

清潔度

8.4/10

スタッフとサービス

7.6/10

設備とサービス

7.2/10

施設のコンディションと設備

7.4/10

環境への配慮

口コミ

8/10 (良い)

KIKUE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
エアコン無し?だったと思います。 夏場大丈夫かしら?
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Koichi

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ホテル前が公園で、バスの便が良く、大英博物館にも歩いて行けた。ユーロスターへもバス一本で7分。
2024 年 4 月に 3 泊滞在
Yon からの返信 (投稿日 : 2024 年 4 月 17 日)
Dear Koichi,Thank you for taking the time to share your feedback with us. We are delighted to learn that your recent stay at Tavistock Hotel was nothing short of excellent, earning a perfect 5/5 rating. Ensuring our guests experience the highest level of comfort and satisfaction is our utmost priority, and it is gratifying to know that we have met your expectations.Your positive remarks serve as a testament to the dedication of our team members who strive to deliver exceptional service consistently. We sincerely appreciate your kind words and the opportunity to have contributed to your enjoyable experience.Should you have any further feedback or requests for your future visits, please do not hesitate to reach out to us. We eagerly anticipate the opportunity to welcome you back to Tavistock Hotel and exceed your expectations once again.Warm regards,Yon AddisNight Manager

6/10 (普通)

AKIKO

家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
静かで立地は最高でした。地下鉄駅3駅利用でき、大英博物館まで歩けて、バスも乗りやすかったです。ホテルがたくさんあり夜も賑やかで、ミュージカル鑑賞後の22時くらいになっても怖いと感じませんでした。 朝食も種類が豊富で毎日同じメニューが気にならないくらいでした。 ただ部屋が…古いのと冷蔵庫がないのが不便でした。 電子レンジを使わせてくれないか、と頼んだら即座に明白な拒否、仕方ないのかもしれませんが… 帰りの便が夕方だったので、チェックイン後のスーツケース預かりを快く受けてくれたのはよかったです。
2024 年 3 月に 5 泊滞在
Viktoriiaからの返信 (投稿日 : 2024 年 3 月 30 日)
Dear Akiko,Thank you for taking the time to let us know about your great experience at the Tavistock Hotel.We do provide a refrigerator for the medicine. Unfortunately, we do not have a microwave because of the food contamination.Thank you for your understanding. We look forward to welcoming you back to our hotel in the near future. Kind regards,

8/10 (良い)

MUCHA

小さなお子様連れの家族旅行
とても便利な場所です。 朝食も美味しかったです。 シャワーの水圧は良くないです。
2024 年 3 月に 2 泊滞在
Yonからの返信 (投稿日 : 2024 年 3 月 10 日)
Dear Mucha,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel's location convenient and enjoyed our delicious breakfast offerings. Your satisfaction is our priority, and we apologize for any inconvenience you experienced with the water pressure in the shower. We will certainly address this issue to ensure that all our guests have a comfortable and enjoyable stay. We appreciate your valuable feedback and hope to have the opportunity to welcome you back for an even better experience in the future.Kind regards,Yon AddisNight Manager

8/10 (良い)

Onishi

出張
one of the best location hotel in London for tourists.
2024 年 2 月に 1 泊滞在
Yonからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Onishi,Thank you very much for your glowing review! We're delighted to hear that you found Tavistock Hotel to be one of the best locations in London for tourists. Providing an exceptional experience for our guests is always our top priority, and we're thrilled that we could meet your expectations.We truly appreciate your kind words and your recognition of our efforts. It was a pleasure having you stay with us, and we hope to have the opportunity to welcome you back to Tavistock Hotel in the near future. If there's anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Thank you once again for choosing Tavistock Hotel. We look forward to seeing you again soon!Warm regards,Yon AddisNight Manager

4/10 (不満)

Keigo

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
乗り換えの拠点として1日利用しました。その点では大きな駅から近距離にあるためによかったです。 ただ、水回りの清潔さがやや足りず、ホテルに清潔さを求める場合は少し気になってしまうかもしれません。
2024 年 1 月に 1 泊滞在
Neshからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Keigo,Thank you for your score and your comments, which we passed on to the relevant department so that any issues you have raised can be taken care of. We hope to be able to welcome you back to our hotel very soon, Kind regardsNesh, Night Manager

10/10 (非常に良い)

Yukako

2023 年 12 月に 4 泊滞在
Neshからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Yukako, Thank you very much for your score, I'm happy to see you enjoyed your stay with us. We hope to welcome you back to our hotel again soon. Kind regardsNesh, Night Manager

10/10 (非常に良い)

tomoko

2023 年 11 月に 5 泊滞在
Neshからの返信 (投稿日 : 2023 年 11 月 19 日)
Dear Tomoko, thank you for your score, I’m happy to see that your stay with us was enjoyable. We hope to have an opportunity to welcome you to our hotel again soon. Sincerely, Nesh, Night Manager

6/10 (普通)

Mariko

2023 年 10 月に 1 泊滞在
Francisからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Mariko ,Thank you for rating 3 out of 5, we are delighted to see your review and I am glad the service was up to your expectations. Hopefully, we will see you in the near future. Regards,Francis C Night Manager

10/10 (非常に良い)

Satoshi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 2 泊滞在
Neshからの返信 (投稿日 : 2023 年 9 月 6 日)
Dear Satoshi, Thank you for your score, I'm happy to see that you enjoyed your stay with us. We hope to welcome you to our hotel again soon, Kind regardsNesh, Night Manager

2/10 (非常に不満)

HARUNA

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 3 泊滞在
Neshからの返信 (投稿日 : 2023 年 7 月 29 日)
Dear Haruna, Thank you for your feedback, I'm sorry to see that your stay was no enjoyable as we would have hoped. If there is anything about your stay that you would like to discuss further, please contact the hotel directly. Kind regardsNesh, Night Manager

10/10 (非常に良い)

hiroaki

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
ピカデリーラインのラッセルスクエアが最寄り駅なので帰り(帰国時)が便利。 近くにコンビニもあり水も安く買えます。また公園に面しているので意識高い系の方は朝ジョギングも出来ていいかも。部屋にテレビがあるけどそのテレビの元スイッチはベッドサイドにありテレビの下にあるコンセントスイッチをいくら操作しても電源が入りません。 また部屋にエアコンがありません。 暖房と扇風機だけです。 イギリスも近年異常気象で夏暑いので、夏は少しきついです。私は今回6月でしたがパンツとシャツでなにもかけずに寝ました。
2023 年 6 月に 4 泊滞在
Sayed からの返信 (投稿日 : 2023 年 7 月 3 日)
Dear Hiroaki,Thank you very much for your comments and score on your stay with as it is important for us in order to improve on our standards I apologies for the inconvenience with the hot weather as we are experiencing some un expected hot weather in London,We hope to have the chance of hosting you again in our hotel with some good experience and memories .Kind regardsSayed Night manager Tavistock hotel

8/10 (良い)

KEIKO

家族旅行
良かった点 : 清潔度、スタッフとサービス
最寄りの駅がいくつかあり便利だった
2023 年 5 月に 4 泊滞在
Bogdanからの返信 (投稿日 : 2023 年 5 月 22 日)
Dear Keiko,Thank you so much for the score and comments on your recent stay at the Tavistock Hotel.I do hope we have the opportunity to welcome you back soon.Yours sincerely,Bogdan BirsanAssistant Front of House Manager

6/10 (普通)

??

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2023 年 3 月に 3 泊滞在
Neshからの返信 (投稿日 : 2023 年 4 月 26 日)
Dear Guest, thank you for your score, we are happy to see that your stay with us was enjoyable. We hope to have an opportunity to welcome you to our hotel again soon. Sincerely, Tavistock Hotel Team

10/10 (非常に良い)

Toshihiko

出張
良かった点 : 清潔度、スタッフとサービス
便利な場所にあり、清潔で心地よかったです。
2023 年 3 月に 6 泊滞在
Neshからの返信 (投稿日 : 2023 年 3 月 15 日)
Dear Toshihiko, thank you for your score, we are happy to see that your stay with us was enjoyable. We hope to have an opportunity to welcome you to our hotel again soon. Sincerely, Tavistock Hotel Team

4/10 (不満)

Michitaka

エアコンなし
2022 年 7 月に 6 泊滞在
Hugoからの返信 (投稿日 : 2022 年 7 月 26 日)
Dear Michitaka, I am disappointed to read about the issues that you had with your stay. Unfortunately we do not have AC and nor do we advertise that we do either, we do provide a fan for each room, to try and assist with managing those hot days. Hopefully you will come and try us again in the future. yours sincerely Hugo

6/10 (普通)

Shinya

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 7 月に 5 泊滞在
Hugoからの返信 (投稿日 : 2022 年 7 月 26 日)
Dear Shinya Thank you for your score following your stay with us. I do hope we have the opportunity to welcome you back soon. Kind regards Hugo Stevenson Hotel Manager

10/10 (非常に良い)

Yayoi

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
エレベーターがあり、Wi-Fiの設定や対応がとても親切でした。 思ったよりも静かで過ごし安かったです。
2022 年 7 月に 1 泊滞在
Hugoからの返信 (投稿日 : 2022 年 7 月 25 日)
Dear Yayoi Thank you so much for your wonderful feedback on the Tavistock hotel. I am delighted that we looked after you so well. I look forward to welcoming you back soon. kind regards Hugo Stevenson Hotel Manager

8/10 (良い)

Norihide

グループ旅行
良かった点 : 清潔度、スタッフとサービス
ツイン部屋に1人宿泊。部屋の広さは荷物も広げられる余裕があり問題ありません。 この日はロンドンが記録的熱波だったので、エアコンの設備が無く、扇風機1台のみで寝苦しかった。 シャワーは若干弱めでしたが、3種類の出し方が選択でき、お湯もしっかり出て良かった。 立地は大英博物館や公園が近くにあり良かった。 朝食は近くのラッセルスクエア内のお店がおすすめです。 スタッフの対応も親切でした。
2022 年 7 月に 1 泊滞在
Hugoからの返信 (投稿日 : 2022 年 7 月 25 日)
Dear Norihide, Thank you so much for your wonderful feedback on the Tavistock hotel. I am delighted that we looked after you so well. I look forward to welcoming you back soon. kind regards Hugo Stevenson Hotel Manager

10/10 (非常に良い)

Raoul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Neshからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Raoul, Thank you for your score, I'm happy to see you enjoyed your stay with us. Kind regardsNesh, Tavistock Hotel

6/10 (普通)

Neil、Sale

良かった点 : 清潔度、スタッフとサービス
Room at the front facing the road was very noisy and not soundproofed . Very basic for £200.
2024 年 5 月に 1 泊滞在
Yonからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Neil,Thank you for taking the time to share your feedback about your recent stay at the Tavistock Hotel. We sincerely apologise for the inconvenience you experienced due to the noise from the road and the soundproofing of your room.Your comments are important to us, and we are committed to ensuring a comfortable stay for all our guests. We will look into the issues you've mentioned and take the necessary steps to improve the soundproofing in our rooms.We regret that your stay did not meet your expectations, especially in terms of value. We strive to offer the best possible experience at a competitive rate, and your feedback will help us enhance our services and facilities.Thank you again for your review. We hope you might give us another opportunity to provide you with a better experience in the future.Warm regards,Yon AddisTavistock Hotel

10/10 (非常に良い)

Trudy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
What we loved most about The Tavistock was the convenience. We took the tube directly from Heathrow to Russel Square. The hotel was a few minutes walk. We also walked to Euston Station and Kings Cross. We enjoyed many restaurants and pubs as well. All within walking distance.
2024 年 5 月に 1 泊滞在
Kennedy Front office Teamからの返信 (投稿日 : 2024 年 5 月 24 日)
Thank you for sharing your wonderful experience at The Tavistock! We're thrilled to hear that you appreciated the convenience of our location. Being just a short walk from Russell Square tube station, as well as Euston and King's Cross stations, truly makes exploring London a breeze. We're also glad you enjoyed the variety of restaurants and pubs nearby. We hope to welcome you back for another great stay soon!

8/10 (良い)

Ingrid

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 4 泊滞在
Yonからの返信 (投稿日 : 2024 年 5 月 25 日)
Dear Ingrid,Thank you for taking the time to share your feedback about your recent stay with us. We're delighted to hear that you had an overall enjoyable experience and appreciate the 4-star rating.If there's anything specific you think we could improve on to make your next stay even better, please let us know. We strive to provide the best possible experience for all our guests and value your input.We look forward to welcoming you back in the future!Warm regards,Tavistock Hotel

8/10 (良い)

Siobhan

出張
良かった点 : 清潔度、スタッフとサービス
Quiet clean room. I would have liked a bottle of water in my room.
2024 年 5 月に 2 泊滞在
Neshからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Siobhan, Thank you for your score, I'm glad to hear you enjoyed your stay with us. In order to minimise plastic waste, we provide bottled water on request only. Please let us know of any additional requirements you might have on your next visit. Kind regardsNesh, Tavistock Hotel

10/10 (非常に良い)

Darren

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location
2024 年 5 月に 1 泊滞在
Kennedy Front office Teamからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you, Darren for great feedback that you found our hotel location very convenient. We look forward to welcoming you again at Tavistock Hotel. If you have any questions or concerns just let us know. Kind regards,

2/10 (非常に不満)

adina

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was excellent and very helpful. Room was nice. I especially liked the WC seperate from sink and shower.
2024 年 5 月に 4 泊滞在
Neshからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Adina, Thank you for your kind comments, we look forward to welcome you back to our hotel very soon. Kind regardsNesh

8/10 (良い)

Rosemary

家族旅行
No frills, very attentive staff
2024 年 5 月に 4 泊滞在
Viktoriiaからの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Rosemary,Thank you for letting us know about your recent experience with us.We are happy to hear that you enjoyed your stay with us.Looking forward to seeing you again.Kind regards,Viktoriia

10/10 (非常に良い)

Ann

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff very polite and helpful
2024 年 5 月に 2 泊滞在
Neshからの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Ann, Thank you for your score and your comments, I'm happy to see you enjoyed your stay with us.Looking forward to welcoming you back to our hotel soon. Kind regardsNesh

10/10 (非常に良い)

Claire

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Central location, also near to university small park square's etcetera
2024 年 5 月に 1 泊滞在
Yonからの返信 (投稿日 : 2024 年 5 月 18 日)
Dear Claire,That's wonderful to hear! Thank you for taking the time to share your experience with us. We're thrilled that you had a perfect stay at the Tavistock Hotel. Providing exceptional experiences for our guests is always our goal, and we're delighted that we could exceed your expectations. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay in the future!Kind regards,Yon AddisTavistock hotel

6/10 (普通)

Pedro

良かった点 : 清潔度
Outdated but good breakfast and close to metro and British museum. Rooms small and bathrooms smaller. Ok if you don’t need or want to stay in room during your stay in London.
2024 年 4 月に 8 泊滞在
Yonからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Pedro,Thank you for taking the time to share your feedback with us. We’re glad to hear that you enjoyed our breakfast and found our location convenient, being close to the metro and the British Museum.We understand that the room and bathroom sizes did not meet your expectations. Our hotel is housed in a historic building, which sometimes results in more compact spaces. However, we strive to make up for this with our service and amenities.We appreciate your insights and will take them into account as we continue to improve our guest experience. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Best regards,Yon AddisNight Manager

10/10 (非常に良い)

Wei

グループ旅行
Very good!
2024 年 5 月に 2 泊滞在
Viktoriiaからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Wei,Thank you for taking the time to let us know about your great experience at the Tavistock Hotel.We are pleased to know that you had a great experience during your visit.We hope to welcome you back again in the future for another 5-star stay.Kind regards,

6/10 (普通)

Sabine

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Typisch engels hotel met krakende vloer en enkel glas. Verwacht geen luxe en dan is het prima. Goed bed. Prima locatie en aardig personeel.
2024 年 3 月に 3 泊滞在
Viktoriiaからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Sabine,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed our convenient location, with easy access to bus stops and the metro nearby.Thank you for rating us 3/5, we hope that the next time you visit us will be 5/5.We look forward to welcoming you back to our hotel in the near future. Thank you for choosing the Tavistock Hotel.All The Best,

8/10 (良い)

Michael

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy check in at noon as i came straight from redeye arrival at heathrow. Walked from the Tube stop. Good indian restaurant bar on premises. Only letdown was that i couldnt watch north american sports in the bar. No reception and too much time change. Double bed was fine. Washroom was small but it worked ok
2024 年 5 月に 1 泊滞在
Neshからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Michael, Thank you for taking the time to provide a feedback for your experience at Tavistock hotel. I am pleased to hear you enjoyed your stay and I will pass on your kind comments to our team who takes a great pride in providing a great stay for all our guests. We look forward to welcoming you back to our hotel very soon., All the bestNesh,. Night Manager

8/10 (良い)

Leila

2024 年 5 月に 1 泊滞在
Neshからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Leila, Thank you for your score, I'm happy to see you enjoyed your stay with us. Kind regardsNesh, Tavistock Hotel

6/10 (普通)

Peter

出張
良かった点 : 清潔度、スタッフとサービス
The size of the bathroom for a double room was extremely small. The dining room which is used for breakfast is inadequate
2024 年 5 月に 1 泊滞在
Viktoriiaからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Peter,Thank you for sharing your thoughts with us. We apologize that the size of the room did not meet your expectations for the price paid. We understand the importance of feeling comfortable and satisfied with your accommodation, and we regret any inconvenience this may have caused. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless experience. Warm regards, Viktoriia

6/10 (普通)

Christine

家族旅行, グループ旅行
気になった点 : 設備とサービス、施設のコンディションと設備
Property close to transit options however it was near a club so very noisy at night. The room was clean just outdated and didn't have items like a safe. The linens and towels were very rough. Service was good
2024 年 4 月に 7 泊滞在
Yonからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Christine,Thank you for taking the time to provide feedback about your recent stay at Tavistock Hotel. We sincerely apologize for any inconvenience caused by the noise from the nearby club and for not meeting your expectations with regards to the room amenities and linens.Your feedback is invaluable to us as we continuously strive to improve our guests' experiences. We truly appreciate your kind words regarding our convenient location and the quality of service provided by our team.We understand that we fell short during your stay, but we would like to assure you that your concerns have been addressed with our team. We would be incredibly grateful for another opportunity to exceed your expectations and provide you with a much-improved stay.Once again, we apologize for any shortcomings during your recent visit and thank you for bringing them to our attention. We look forward to the possibility of welcoming you back and demonstrating the improvements we've made.Warm regards,Yon AddisTavistock Hotel

10/10 (非常に良い)

Vicki

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient hotel, rooms with a park view too. Easy parking, which has ev charging points in too which was a bonus. The reception , bar and dining areas were beautiful and the room was clean and well kept. Just a little basic. Really good quality hotel for the money.
2024 年 4 月に 1 泊滞在
Yonからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Vicki,Thank you for your positive review! We're delighted you enjoyed your stay and appreciated our amenities. We look forward to welcoming you back soon!Warm regards,Tavistock Hotel

6/10 (普通)

Jamie

2024 年 4 月に 2 泊滞在
Neshからの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Jamie, Thank you for your score, I hope you enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon. Kind regardsNesh

10/10 (非常に良い)

Mandy

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location, friendly helpful staff. Good price. Nice clean rooms. Lovely foyer when arriving. Would recommend and would stay again.
2024 年 4 月に 2 泊滞在
Kennedyからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for your lovely feedback. We're thrilled you appreciated our convenient location, helpful staff, and reasonable prices. It's wonderful to hear you found our rooms clean and enjoyed our welcoming foyer. Your recommendation means a lot to us, and we'd be delighted to welcome you back whenever you're in the area. Warm regards,

10/10 (非常に良い)

Mary Jane

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
An easy walk from the Russell St. tube and close to Euston. Very quiet. My room could use a refresh, but it wouldn’t stop me from staying here again.
2024 年 4 月に 1 泊滞在
Kennedyからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for your feedback, Mary Jane. We're delighted you found our location convenient and enjoyed the tranquility. We appreciate your suggestion regarding the room refresh and will certainly look into it. We're glad it didn't deter you from considering us for future stays. We aim to ensure every guest has a comfortable experience and hope to welcome you back soon. Kind regards.

10/10 (非常に良い)

Tauhera

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 8 泊滞在
Kennedyからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for your fantastic rating! We're thrilled to hear that you had such a wonderful experience with us. We strive to provide exceptional service and amenities to all our guests, and it's rewarding to know that we met your expectations. We truly appreciate your support and hope to have the pleasure of welcoming you back for another excellent stay in the near future. Warm regards

10/10 (非常に良い)

Pamela

良かった点 : 清潔度、スタッフとサービス
Great area, nice staff
2024 年 4 月に 2 泊滞在
Yonからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Pamela,Thank you for your fantastic rating! We're thrilled to hear that you had such a wonderful experience with us. We strive to provide exceptional service and amenities to all our guests, and it's rewarding to know that we met your expectations. We truly appreciate your support and hope to have the pleasure of welcoming you back for another excellent stay in the near future.Warm regards,Yon AddisTavistock hotel

10/10 (非常に良い)

Bruce

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very accommodating, and a very convenient location for those who are running the London Marathon.
2024 年 4 月に 6 泊滞在
Yonからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear BruceThank you for taking the time to leave us a review! We're glad to hear that you found our hotel accommodating and convenient for the London Marathon. We look forward to welcoming you back again in the future.Warm regards,Yon AddisNight Manager

10/10 (非常に良い)

Martin

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
VERy comfortable stay with most helpful and charming staff
2024 年 4 月に 1 泊滞在
Yonからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Martin,We greatly appreciate your review! It's wonderful to hear that you had a very comfortable stay with us and found our staff helpful and charming. Your kind words will surely motivate our team to maintain the high level of service you experienced. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Yon AddisNight Manager

8/10 (良い)

Zoltan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Some rooms have unmovable shower heads which could be changed to moveable ones.
2024 年 4 月に 8 泊滞在
Yonからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Zoltan,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay overall.We appreciate your suggestion regarding the shower heads in some of our rooms. We understand the importance of having adjustable shower heads for our guests' comfort and convenience. Rest assured, we will take your feedback into consideration for future improvements.We hope to welcome you back to Tavistock Hotel in the near future and provide you with an even more comfortable stay.Warm regards,Yon AddisNight Manager

2/10 (非常に不満)

Guadalupe

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
No hicieron la limpieza de la habitacion y el unico dia que la hicieron, no barrieron, no cambiaron toallas, ni se llevaron los trastes sucios. Por otro lado en su pagina argumentan que saben hablar todos los idiomas y no hay nadie que sepa español. Una perso a de la recepcion super grosera y racista
2024 年 4 月に 5 泊滞在
Yonからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Guadalupe,We sincerely apologize for the inconvenience you experienced during your stay and appreciate you taking the time to share your concerns with us.It's disheartening to hear that your room was not properly cleaned throughout your stay. This does not meet our service standards, and we apologize for any inconvenience this may have caused. Your feedback helps us identify areas for improvement, and we have taken steps to address this issue with our housekeeping team to ensure the appropriate measures are taken in the future.Regarding your comment about language, we sincerely apologize for any inconvenience you experienced. We strive to provide multilingual service to meet the needs of all our guests, and I regret that you did not encounter any staff members who speak Spanish during your stay. We will work to improve the availability of staff who can communicate in different languages to ensure a more satisfactory experience for all our guests.We appreciate your feedback as it helps us improve our services and ensure that every guest has a positive experience at Tavistock Hotel. We hope to have the opportunity to welcome you back in the future and demonstrate our true hospitality.Best regards,Yon AddisNight Manager

10/10 (非常に良い)

Charles

2024 年 4 月に 6 泊滞在
Yonからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Charles,Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had an exceptional stay at Tavistock Hotel.Your positive feedback means the world to us, and we're delighted to have met your expectations. It's our goal to provide every guest with a memorable and enjoyable experience, and we're glad to hear that we succeeded with your stay.We look forward to welcoming you back to Tavistock Hotel in the future for another fantastic stay!Warm regards,Yon Addis

8/10 (良い)

Noah、Jackson

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent value for an excellent location.
2024 年 4 月に 2 泊滞在
Viktoriiaからの返信 (投稿日 : 2024 年 4 月 17 日)
Dear Noah,Thank you for taking the time to let us know about your experience at the Tavistock Hotel.We are so delighted to hear how much you enjoyed your stay with us.Thank you for rating us 4/5, we hope that the next time you visit us will be 5/5.We look forward to welcoming you back to our hotel in the near future. Thank you for choosing the Tavistock Hotel.All The Best,Viktoriia

8/10 (良い)

Sylvia

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location is great. The service is very nice.
2024 年 4 月に 6 泊滞在
Viktoriiaからの返信 (投稿日 : 2024 年 4 月 17 日)
Dear,Thank you for taking the time to let us know about your experience at the Tavistock Hotel.We are so delighted to hear how much you enjoyed your stay with us.We're thrilled to hear that you enjoyed our convenient location, with easy access to bus stops and the metro nearby. Thank you for rating us 4/5, we hope that the next time you visit us will be 5/5.We look forward to welcoming you back to our hotel in the near future. Thank you for choosing the Tavistock Hotel.All The Best,Viktoriia

10/10 (非常に良い)

Jill

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The service was very well, location is amazing for the price.
2024 年 4 月に 3 泊滞在
Neshからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Jill, Thank you very much for your comments and score, I'm glad to see you enjoyed your stay with us. All our team takes a great pride in providing great experience for all our guests and I thank you on their behalf. We look forward to welcoming you back to our hotel very soon. Kind regards, Nesh, Night Manager