I gave these people time to compensate for their outrageous behavior before posting this. It seems they were happy to accept our payments without providing accommodation. In our room, all nine of us were awakened at 8 am and told that we had to leave by 10 am because someone alleged he saw bed bugs. That is disgusting enough. But wait there is more! They provided no plans for alternate accommodation in spite of the fact that there are many other St Christophers in London.This was on Good Friday and because it was a weekend AND a holiday weekend, scrambling to find shelter at the last moment was particularly difficult! Can you imagine the unnecessary stress? We were promised a refund that never materialised!! We are exploring legal options. Please learn from our experience. You cannot depend on your reservation here. Look elsewhere.
Mark
2/10 (非常に不満)
Marko
2024 年 4 月 4 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Where to begin, but never again. Stained mattress and bed cover. Guests smoking at window. Alcohol (Swearing) in bedrooms until 5am, laughing and crying. AirPods stolen. Never again.