- Disliked: Staff & service
We booked a twin room (bunk bed) for just one night. Two main issues arose during our stay, the bed sizes and noise in the rooms. When we booked (on Expedia) at no point were we informed that the beds in this hotel are max 1.8 meters length. As someone 1.90, it was literally impossible to sleep comfortably, only with legs bent. During our stay, we also experienced intolerable noise levels in the room. I understand that this is a hostel, but the management’s tolerance of noise was irritating, to say the least. Between the hours 23:00-2:30, our room was filled with loud yelling and general party noises (running, music, etc.). It was loud enough to wake us multiple times, and prevent restful sleep. We also couldn’t tell whether it was in the hallway outside our room, or the floor above. Either way, it seems soundproofing is lacking. When we complained the next day, staff acknowledged the issue, but were not apologetic, and openly had a “So what?” attitude. Would not recommend booking here if you’re looking to sleep, despite the low prices.