Queensway Hotel, Sure Hotel Collection by Best Western

Property class: 3

Choose dates to view prices

Reviews

7.2 out of 10
Good
Close to Marble Arch and Hyde Park, Queensway Hotel, Sure Hotel Collection by Best Western provides amenities like dry cleaning/laundry services. Stay connected with free in-room WiFi.
The current price is ￥14,687
￥17,625 total
includes taxes & fees
Nov 1 - Nov 2

Popular amenities

  • Free WiFi
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, Multiple Beds, Non Smoking

A hotel room with two beds, colorful geometric pillows, a dinosaur plush toy, and a framed picture on the wall.

Standard Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free wired internet

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a bed, bedside table, chair, and a large mirror.

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Room, 1 Twin Bed, Non Smoking

A hotel room with a bed, a bedside table with a lamp, a window with curtains, a bathroom with a toilet and sink, and a framed picture on the wall.

Standard Room, 1 Twin Bed, Non Smoking

  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with a double bed, a headboard, a framed picture on the wall, a window with curtains, and a wooden wardrobe.

Standard Room, 2 Twin Beds, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Room, 3 Twin Beds, Non Smoking

A flat-screen TV mounted on a wall.

Standard Room, 3 Twin Beds, Non Smoking

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free wired internet

View all photos for Standard Room, 1 Twin Bed, Non Smoking (Cozy Room)

A hotel room with a bed, a bedside table with a lamp, a desk with a coffee maker, and a framed picture on the wall.

Standard Room, 1 Twin Bed, Non Smoking (Cozy Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 7 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

A neatly arranged bedroom with a bed, a desk, and a wardrobe.

Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

8.8 out of 10
Excellent
(3 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Executive Room, 1 King Bed, Non Smoking (with Sofabed)

A white standing fan with a mesh cover, placed on a wooden surface.

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Loft, 1 Double Bed, Non Smoking (Shower Only)

A hotel room with a bed, a desk with a remote control, a coffee maker, and a breakfast menu sign.

Standard Loft, 1 Double Bed, Non Smoking (Shower Only)

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Loft, 1 Twin Bed, Non Smoking (Shower Only)

A neatly made bed with a white and red bedspread, a colorful pillow, and a book on the bed. There is a wooden nightstand with a cup and saucer, a kettle, and a remote control. A window with curtains is visible in the background.

Standard Loft, 1 Twin Bed, Non Smoking (Shower Only)

  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Loft, 2 Twin Beds, Non Smoking (Shower Only)

A hotel room with two beds, a desk with a chair, a framed picture on the wall, and a tray with breakfast items on the beds.

Standard Loft, 2 Twin Beds, Non Smoking (Shower Only)

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Loft, Multiple Beds, Non Smoking (Shower Only)

A hotel room with two beds, a desk, a chair, a TV, and a framed picture on the wall.

Standard Loft, Multiple Beds, Non Smoking (Shower Only)

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free wired internet

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About the neighborhood

Located in London City Centre, a neighborhood in London, Queensway Hotel, Sure Hotel Collection by Best Western is in the entertainment district and near a metro station. Royal Albert Hall and The British Museum are cultural highlights, and some of the area's notable landmarks include Marble Arch and Buckingham Palace. Looking to enjoy an event or a game? See what's going on at Stamford Bridge Stadium, or consider Excel London for a night out. Visit our London travel guide
Map
W2 2RY, England, London, 147-149 Sussex Gardens

What's nearby

  • A river with boats, a gazebo, and autumn trees.
    Hyde Park
    4 min walk - 0.4 km
  • A statue of a woman holding a torch, with a golden roof and intricate architectural details in the background.
    Kensington Gardens
    4 min walk - 0.4 km
  • A modern urban plaza with a fitness center, a health assessment area, and a food court.
    Paddington Central
    9 min walk - 0.8 km
  • A street sign for Oxford Circus Station with directional signs for Carnaby Street, Soho, and Tottenham Road.
    Oxford Street
    10 min walk - 0.9 km
  • A large white archway with statues, surrounded by trees and buildings.
    Marble Arch
    12 min walk - 1.0 km

Getting around

  • London Paddington Station
    3 min walk
  • Paddington Underground Station
    4 min walk
  • Heathrow Airport (LHR)
    40 min drive

Restaurants

  • Angus Steakhouse Paddington
    3 min walk
  • Blank Street Coffee
    3 min walk
  • The Bear (Craft Beer Co.)
    4 min walk
  • Paramount Lebanese Kitchen
    3 min walk
  • Sawyers Arms
    2 min walk

About this property

Queensway Hotel, Sure Hotel Collection by Best Western

  • Hotel near Hyde Park
  • Close to Marble Arch and Royal Albert Hall, Queensway Hotel, Sure Hotel Collection by Best Western provides amenities like dry cleaning/laundry services. Guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • Continental breakfast (surcharge), express check-out, and express check-in
    • Tour/ticket assistance, luggage storage, and an elevator
    • A 24-hour front desk, smoke-free premises, and multilingual staff
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guestrooms at Queensway Hotel, Sure Hotel Collection by Best Western have comforts such as laptop-friendly workspaces, as well as amenities like free WiFi and safes.
  • More amenities include:
    • Bathrooms with tubs or showers and free toiletries
    • TVs with digital channels
    • Electric kettles, heating, and daily housekeeping

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  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 6 per person

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 6 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Queensway Hotel, Sure Hotel Collection by Best Western pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Queensway Hotel, Sure Hotel Collection by Best Western?

As of Oct 17, 2026, prices found for a 1-night stay for 2 adults at Queensway Hotel, Sure Hotel Collection by Best Western on Nov 1, 2026 start from ￥14,687, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Queensway Hotel, Sure Hotel Collection by Best Western?

Check-in begins at 3:00 PM.

What time is check-out at Queensway Hotel, Sure Hotel Collection by Best Western?

Check-out is at 11 AM.

Where is Queensway Hotel, Sure Hotel Collection by Best Western located?

Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Oxford Street and Marble Arch are also within 1 mi (2 km). Paddington Underground Station and London Paddington Station are within a 5-minute walk.

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Reviews

Queensway Hotel, Sure Hotel Collection by Best Western Reviews

7.2

Good

7.4

Cleanliness

8.4

Location

7.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 158 out of 1000 reviews
Rating 8 - Good. 387 out of 1000 reviews
Rating 6 - Okay. 301 out of 1000 reviews
Rating 4 - Poor. 112 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel with friendly and helpful staff. The room was a little stuffy, even with window open and fan on. Bed was comfortable and the room was very clean. Breakfast is basic but nice. Apart from that this it is a really good budget hotel and I'd recommend it if you're in London for a couple of nights
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean, comfortable, friendly staff. Would definitely stay there again.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly front desk, clean tidy room. Hotel located close to bars and restaurants at Paddington.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very quick and easy with a lovely early check in
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great service. Slept well.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, the reception staff were friendly and helpful even late at night. The hotel was handy for Paddington station, there were good restaurants nearby.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Disliked: Staff & service
Great location, old hotel
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Location is perfect! Short walk to Paddington Station and in a quiet area. The staff were very helpful and friendly. Room was clean and amenities were great.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very close to Paddington Station and to a variety of restaurants. Staff was friendly and helpful. We were able to check in early, which was a plus!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm, helpful staff, clean, close to public transportation.
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel

clean hotel, friendly staff, great location, close to restaurants, the underground (tube), Sainsbury local, bed was comfortable
Stayed 6 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally situated for our needs, easy for us to get to and having stayed there before we knew it would be ideal for our stay in London.
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The hotel is in a great location, very easy walk from Paddington station and plenty of restaurants. It felt very safe. The rooms are on the smaller side however we were rarely in them only to sleep,
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only coupled blocks away from the Paddington station. Great location. Excellent value for the money!
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for what we needed. Clean, safe, friendly staff and super easy access to Paddington station and a great place from which to walk all over London. Would absolutely stay here again.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable hotel near Padddington Station

Affordable, serviceable hotel near Paddington. Good for a sort stay. Clean, good value, clean, friendly staff
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Excellent proximity to all sights with closeness to Paddington and Hyde Park. Great value! It is possible to add breakfast for 6 pounds a person, which was nice. Basic rooms, but lovely staff!
Stayed 5 nights in Jun 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is in a good location. Staff are friendly and helpful. Room was tiny and hot.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, other than the room being very small it was a good experience. Location is convenient
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Will recommend this to friends!

The location is perfect! Right up to Paddington to get anywhere and right down to oxford street; the staff is very gracious - prices good. Property is a little worn and could use refresh, but still clean. Breakfast according to my father was perfect.
Stayed 9 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very small, but for what needed, perfect. Everything was clean and tidy. The close proximity to Paddington Station made this a good value stay.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay here. Two tube stops to Central London. So convenient, and the loft room is perfect for me. Compact, quiet and affordable
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern, clean and well kept B&B. Friendly and helpful staff, walls perhaps a bit too thin /not much sound proofing- but I guess this is the case with most B&Bs in this part of London.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Had to stay for a quick night due to a cancelled flight. Room was very tiny but completely perfect for my needs. Great shower. Delicious breakfast.
Stayed 1 night in Jul 2024