Is Putera Puteri Residence pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Putera Puteri Residence?

As of Sep 21, 2025, prices found for a 1-night stay for 2 adults at Putera Puteri Residence on Sep 24, 2025 start from ￥24,665, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Putera Puteri Residence?

Self parking is available for GBP 35 per day. Limited spots are available.

Where is Putera Puteri Residence located?

Located in London City Centre, this hotel is within a 10-minute walk of Kensington Gardens and Hyde Park. Marble Arch and Kensington High Street are also within 1 mi (2 km). Paddington Underground Station and Lancaster Gate Underground Station are within a 5-minute walk.

Putera Puteri Residence Reviews, Deals & Photos 2025

10/10 Excellent

Jason

Sep 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Easy checking Great location and extremely clean

Stayed 1 night in Sep 2025

8/10 Good

James

Jun 30, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Basic, clean, friendly place in a superb location.

Stayed 3 nights in Jun 2025

10/10 Excellent

Duncan

Aug 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel, perfect for one night. So easy to find from Paddington Train Station.

Stayed 1 night in Aug 2025

10/10 Excellent

Calvin

Aug 28, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean, comfortable rooms, excellent air conditioning, fast internet, convenient location. Works perfectly for my needs. No breakfast on offer, no lift in building and reception only available 9-4 (check in via key safe outside these hours) are things to note if they’re important.

Stayed 2 nights in Aug 2025

10/10 Excellent

Solongo

Mar 1, 2025

Liked: Cleanliness, staff & service, room comfort

No complaints, Many thanks Great location near to Paddington station

Stayed 1 night in Feb 2025

6/10 Okay

Brandon

Jun 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was small and no elevator. The halls were filled of cleaning supplies and the person working the front desk was rude and unwelcoming. The air conditioning in the room was great however! Small room and bathroom ideal for one night wouldn’t stay longer. Don’t expect any level of customer service.

Stayed 1 night in Jun 2025

6/10 Okay

Brenda

Jul 19, 2025

Liked: Property conditions & facilities

Disliked: Amenities

Our room was like Harry Potter’s room under the stairs. A tiny shack that did not look like the photos, at all. It was all the way on the 4th floor and there’s no lift in this building, so any coming and going was always a hassle. I understand the building is not equipped for a lift but I wish I knew we’d be on the 4th floor before I booked it. The area is fantastic tho, and the beds were comfortable enough. But the room was too small and when I looked under the bed it was filthy.

Stayed 2 nights in Jul 2025

6/10 Okay

PEILIN

Dec 26, 2024

Liked: Cleanliness, staff & service, amenities

Very convenient location and amenities, but the tiny bathroom and mostly cold breakfast were disappointing.

Stayed 6 nights in Dec 2024

8/10 Good

Christine

Oct 6, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice place to stay.

A great find. Small room but everything you need for a weekend in London.

Stayed 1 night in Oct 2024

10/10 Excellent

Jane

Oct 6, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Cant undesrand the bad reviews! Great location, spotlessly clean, good price and lovely breakfast. Room not huge but well designed and well appointed. Lovely stay.

Stayed 1 night in Oct 2024

8/10 Good

Gordon W

Nov 8, 2024

Liked: Cleanliness, staff & service

Very small rooms, but clean, helpful staff and inexpensive. No elevators, just a narrow steep staircase DO NOT BOOK if you cannot negotiate stairs. Staff did assist with baggage to room.

Stayed 2 nights in Nov 2024

6/10 Okay

Joshua

Jul 21, 2025

Liked: Cleanliness, staff & service, amenities

Considering I booked this property for convenience and I did book it very late because I bought last-minute tickets for the boxing, I was rather impressed with the overall facilities and service of the property. Considering I paid £86 to stay in the centre of London near Paddington Station And be able to use a proper shower and hang my clothes up it was very good. however, after returning from the boxing event at Wembley, I was very much looking forward to my sleep however if I’m brutally honest, the bed was probably one of the most uncomfortable things I’ve ever slept on obviously it was a single as it was just in the room, however the matches is very uncomfortable it was only provided one pillow because of the heat as well and the weather conditions on the hotels fall I was unable to sleep instead of getting the hours I’ve planned probably got about three. It was also an issue not being able to fill up my water bottle anywhere apart from the tap which I didn’t think was the best. But for £86 a place to stay for convenience I was very impressed. I would just wish to have a bigger bed next time potentially but I would definitely come back if the situation was resolved.

Stayed 1 night in Jul 2025

4/10 Poor

Linda

May 12, 2025

Disliked: Cleanliness, staff & service, amenities

Location is great. Management is terrible. They give you fresh towels every 3 days. I was there for 5 nights. At home I have clean towels every day. They advertised breakfast but stopped that so people still had it included in the room price. I booked 8 months ago.Yet it is still listed on their room info card. Rooms need to be cleaned on occasion. Under bed was all dust bunnies. I dropped something and had to retrieve it. Found a mens mascara in the process. Of all the hotels I've booked through Expedia, this was the worst. I think I am being generous with my rating. Location is only a block from Paddington station so underground and train to Paddington easy to get to.

Stayed 5 nights in May 2025

4/10 Poor

Stewart

Oct 17, 2024

Liked: Cleanliness

Disliked: Staff & service

Odd to have to go put on the street to get to the basement restaurant for breakfast. I did not expect to climb four large flights of stairs to get to my room - No 20. The room was oddly shaped and difficult to watch the TV as it was too close to the bed. The bathroom was excellent and spotless.

Stayed 1 night in Oct 2024

4/10 Poor

Vanessa

Dec 15, 2024

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Not great

I think is the poorest hotel stay I have stayed There were 22 single beds when I booked when in fact one was a folden futon that hurt my back all night I didnt get any sleep, mattress felt like a 5 cm foam topper, the room was on the top floor 5 flights of stairs to go up no lift and I had a foot injury so this was a nightmare, plus it was freezing and had a breeze from the broken window I was shivering during the night as the AC was so noise so decided to turn it off. I opted for the breakfast I do not know how they can call that a breakfast, no coffee (machine was broken), industrial bakery wrapped in plastic, 3 slices of dried ultra process meat and and all sugary items, horrible. I would avoid staying there

Stayed 1 night in Dec 2024

4/10 Poor

Nicola

Dec 13, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor.

Left on the doorstep in the cold for 10 minutes when we arrived, along with another guest who was trying to collect her left luggage. There’s no lift so be prepared to carry your luggage up stairs. The room was tiny, the bed was hard up against the wall so my husband had to clamber across the bed to use the bathroom during the night. Never had to go outside to the cafe for breakfast during a stay at a hotel before. No housekeeping on our first night, when we enquired about this, we were told it was because we hadn’t used the door hanger to request this. We used it the following day & our room was still not cleaned. Tiny bathroom with no area for placing toiletries except to balance things on the sink. Not worth the money we paid, would not stay again.

Stayed 3 nights in Dec 2024

10/10 Excellent

Mónica

Sep 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was great! So close to Paddington, easy to move around town (even when the strikes were on), the place is clean, the bed super comfy and the staff were polite and always willing to help. Would definitely stay here again, if I return to London.

Stayed 2 nights in Sep 2025

8/10 Good

Victoria Katharina

Sep 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely stay

Stayed 5 nights in Aug 2025

10/10 Excellent

Ian

Jun 29, 2025

Stayed 1 night in Jun 2025

2/10 Terrible

MANA

Jun 20, 2025

Stayed 2 nights in Jun 2025

2/10 Terrible

Corey

Jun 12, 2025

Stayed 3 nights in May 2025

10/10 Excellent

Erik

Jun 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

6/10 Okay

Alex

Jun 8, 2025

Stayed 5 nights in Jun 2025

8/10 Good

Cédric

Jun 6, 2025

Liked: Amenities, property conditions & facilities

Sehr gut gelegen.

Stayed 2 nights in Jun 2025

4/10 Poor

Giovanni

May 25, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Letzte Zimmer von Letzte Etage ohne Aufzug. Sehr anstrengend.

Stayed 3 nights in May 2025

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