6/10 (普通)
宿泊されたお客様
グループ旅行
2019 年 12 月 11 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス、客室の快適度
Nice apartment or sauna?
Nice, new apartment. Had everything we needed - except for a switch to turn OFF the heaters in the bed rooms. The rooms had thick carpets, and was absolutely BOILING. It must have been over 30 degrees in there.
There was no windows, so our only option was to leave the balcony door wide open in the middle of the night (No thank you)
We let the company we rented form know this, the night we arrived. The replied quickly and was very understanding. They continued to be very understanding for the next 20 messages we sent back and forth. And did absolutely nothing. We stayed for 4 nights and struggled to get any sleep.
I no not understand how this could be that difficult to fix. We couldn't manage to turn it of ourselves either, as non of the main switches worked.
Too bad, as the apartment is self was great!
Also, we came back 3 weeks ago and still haven't gotten our deposit back. Stay clear of this place!
宿泊されたお客様
2019 年 11 月に 4 泊滞在