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Park Grand Lancaster Gate

5.0 star property
Luxury hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Park Grand London Lancaster Gate is moments from Kensington Gardens and Palace. Relax in the hotel's garden after exploring Hyde Park or enjoy a drink at the bar. Multilingual staff, free newspapers, and high-speed WiFi add convenience to this luxury experience.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Single Room

Deluxe Single Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Deluxe Single Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Full-sized refrigerator/freezer
LCD TV
Premium bedding
Shower/tub combination
Hair dryer
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Living area | 32-inch LCD TV with satellite channels, Smart TV

Deluxe Double Room

7.2 out of 10
Good
(32 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Full-sized refrigerator/freezer
LCD TV
Premium bedding
Shower/tub combination
Hair dryer
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Double Room

Club Double Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Club Double Room

Highlights

Soundproofed
Air conditioning
Heating
Full-sized refrigerator/freezer
LCD TV
Premium bedding
Bathrobes
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Twin Room

Club Twin Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Club Twin Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Full-sized refrigerator/freezer
LCD TV
Premium bedding
Bathrobes
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
W2 3DU, ENG, London, 14-16 Craven Hill, 14-16

What's nearby

  • Kensington Gardens - 3 min walk - 0.3 km
  • Westbourne Grove - 5 min walk - 0.4 km
  • Queensway - 6 min walk - 0.5 km
  • Hyde Park - 6 min walk - 0.5 km
  • Paddington Central - 9 min walk - 0.8 km

Getting around

  • London Paddington Station - 6 min walk
  • Lancaster Gate Underground Station - 6 min walk
  • London City Airport (LCY) - 60 min drive

Restaurants

  • ‪Halepi - ‬4 min walk
  • ‪Tajrish Restaurant - ‬2 min walk
  • ‪The Swan - ‬4 min walk
  • ‪Bizzarro - ‬4 min walk
  • ‪Les Filles - ‬3 min walk

About this property

Park Grand Lancaster Gate

Luxury hotel near Hyde Park
Located close to Kensington Gardens and Kensington Palace, Park Grand Lancaster Gate provides an airport shuttle, a garden, and dry cleaning/laundry services. The on-site restaurant offers breakfast. Free in-room WiFi is available to all guests, along with a bar and a business center.
You'll also enjoy perks such as:
  • English breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-in
  • Free newspapers, a 24-hour front desk, and meeting rooms
  • Multilingual staff, smoke-free premises, and an elevator
  • Guest reviews give top marks for the overall value, helpful staff, and proximity to public transit
Room features
All 75 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews say good things about the clean rooms at the property.
More amenities include:
  • Bathrooms with bathtubs and showers
  • 32-inch LCD TVs with premium channels
  • Full-sized refrigerators/freezers, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Airport shuttle fee: GBP 65 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Property is also known as

Park Grand London Lancaster Gate House London
Hyde Premier London
Hyde Premier London Hotel
Hyde Premier London Hotel Paddington Park
Park Grand London Lancaster Gate Hotel London
Park Grand London Lancaster Gate Hotel
Park Grand London Lancaster Gate London
Park Grand London Lancaster Gate
Park Grand London Lancaster Gate England
Park Grand London Lancaster Gate House
Hyde Park Premier London Paddington Hotel
Park Grand London Lancaster Gate Guesthouse London
Park Grand London Lancaster Gate Guesthouse
Park Grand London Lancaster Gate England
Hyde Park Premier Hotel London
Hyde Park Premier London Paddington Hotel London
Park London ncaster Gate Lond
Park Grand Lancaster Gate Guesthouse
Park Grand Lancaster Gate
Hyde Park Premier London Paddington

Frequently asked questions

Is Park Grand Lancaster Gate pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Park Grand Lancaster Gate doesn't offer parking.

What time is check-in at Park Grand Lancaster Gate?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Park Grand Lancaster Gate?

Check-out is at 11:00 AM.

Does Park Grand Lancaster Gate provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of GBP 65 per person applies.

Where is Park Grand Lancaster Gate located?

Located in London City Centre, this luxury hotel is within a 10-minute walk of Kensington Gardens and Hyde Park. Marble Arch and Kensington Palace are also within 1 mi (2 km). Lancaster Gate Underground Station is 6 minutes by foot and Paddington Underground Station is 6 minutes.

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Park Grand Lancaster Gate Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 397 out of 1000 reviews
Rating 8 - Good. 320 out of 1000 reviews
Rating 6 - Okay. 142 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 70 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a good location.
Stayed 2 nights in Mar 2023

8/10 Good

JACQUELINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful and accommodating staff, clean environment and close to all travel amenities
Stayed 2 nights in May 2023

8/10 Good

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for our short stay in london Will definitely recommend
Stayed 1 night in Mar 2023

10/10 Excellent

Diego

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel even though the room was very small, but everything else was perfect. Staff was super friendly and helpful.
Stayed 2 nights in Nov 2022

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really attentive and friendly service. Hotel is older but clean, quiet, and comfortable in a great way location. Breakfasts were good.
Stayed 9 nights in Aug 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and location

Hotel stay was great. Hotel itself was nice and clean and staff very helpful. Only quibble: tried to call them before check in - must have tried over 50 times throughout the morning and was constantly busy.
Stayed 1 night in Feb 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

London break

Perfect location…. Friendly staff
Stayed 5 nights in Feb 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Colston and Maithlee made our short stay exceptional. From the moment we stepped through their door to check out, their service was impeccable. Our room and the surrounding common areas were very clean, quiet, and accessible. Was a pleasurable stay and we'll definitely book again.
Stayed 1 night in May 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Safe convenient
Stayed 1 night in Aug 2023

6/10 Okay

IZUMI

Disliked: Property conditions & facilities
It was little bit old hotel.So I somtimes feel I miss new hotel.
Stayed 2 nights in May 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area, friendly staff, well maintained property. Not enough moving space in the guest room, is this a standard for four star hotel?

10/10 Excellent

William

Liked: Staff & service
Exceptional
Stayed 1 night in Jul 2023

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely boutique hotel in London conveniently located within walking distance of Hyde Park. It’s a short bus ride to Marble Arch and Piccadilly Circus for various attractions or you can easily access the tube or rail from Paddington station which is also close by. The only downside is that the room was small, however that is to be expected in these smaller hotels.
Stayed 1 night in Aug 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel, good location

Lovely room in the basement which meant it was quiet from street noise although could hear the distant rumble of the tube. Bathroom was great except there was no bath plug and didn’t notice until the evening when hotel maintenance was closed.
Club room
Stayed 1 night in Oct 2023

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this place

I liked the hotel. Service was excellent. They got us a room in the morning even though service said it would not be ready till 2 pm. They heard about my birthday and surprised us with a decorated room. Room was small for me but typical for a 4 star hotel. Air conditioning was excellent
Stayed 4 nights in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort

Decent

Pleasantly surprised. Bed comfortable. Only downside was volume of noise from other rooms but ear plugs took care of that. Would return.
Stayed 2 nights in Dec 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks to the staff for the upgrade

8/10 Good

Youngil

Liked: Staff & service, amenities
It is a renovated hotel but the building itself is a little rundown. Elevator wasn't working the nights we were staying. It was still a clean and pleasant stay
Stayed 2 nights in Mar 2023

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely weekend away

We had a lovely stay here. The staff were friendly and provided great service, nothing was too much to ask! There were free cakes and apples in reception and drinks in the room were replenished daily. There was also a fridge in the room which was really convenient. The hotel was in a great location, really close to Paddington station and some other tube stations, so really easy to get around. Kensington gardens nearby are definitely worth a visit! The concierge at checkout was really helpful and carried our suitcases out of the hotel for us! A lovely weekend stay, we would definitely return in the future!
Stayed 3 nights in Nov 2023

6/10 Okay

Antoinette

Liked: Staff & service
The room was claustrophobic. There was no room to put your suitcase or walk around the bed. The bathroom is super small. It is close to Hyde park and is in a nice residential area. The hotel itself is pretty run down. It’s more like 3 Star hotel at most. But it is affordable.
Stayed 4 nights in Sep 2023

4/10 Poor

Dennis

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not worth it

Not worth it. For the same money, there are several hotels nearby that better quality. The minuscule gap between the bed and the wall seems like a safety hazard. Good location, however, wouldn’t recommend staying here.
Stayed 2 nights in Jan 2023

6/10 Okay

Aygulia

Liked: Staff & service, property conditions & facilities
The sheets weren’t clean. No ramps so be prepared to carry your luggage up the stairs.
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
-Have to pay additional charges for the drinking water which I had it free with previous hotel we stayed in London -Uncomfortable bed -No sound proof walls, you can hear the people coming in and out of the hallway.
Stayed 5 nights in Oct 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Okay but do not trust the picture so much

If you want to order deluxe or club room, I guess do not be misled by the picture updates, as I book the clubroom with sofa in the picture, however we got a room without it, I felt a little dissapointed after a long journey wishing to come to a large room as per advertised. Otherwise the room itself is ok. We booked for 6 nights, by the fourth night, the room cleaning service no more refill the water and snacks
Stayed 5 nights in Jan 2024