Thank you for the perfect rating! We're thrilled to hear that you had a wonderful stay with us. If you ever have any comments or feedback in the future, please feel free to share. We look forward to welcoming you back soon!Best regards,

Thank you for sharing your experience with us.We're glad to hear that you found your overall stay at the hotel satisfactory. However, we apologize for any inconvenience caused by the restaurant staff not meeting your expectations. Providing excellent service is important to us, and we will address your concerns with our team to ensure improvements are made.Additionally, we appreciate your feedback regarding the breakfast pricing. We will review our pricing structure to ensure it aligns with the value we aim to provide to our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an improved experience in the future.Warm regards,

Thank you for your feedback. We apologize for any inconvenience you experienced regarding the suitability of the room for your family and the comfort of the sofa bed and bedding. Your comments are valuable to us, and we will take them into consideration to improve our accommodations for families in the future. If you have any further suggestions or if there's anything we can do to make it right, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide a better experience next time.

Thank you for the perfect rating! We're delighted to hear that you had a great experience with us. If you have any additional feedback or suggestions for us, please don't hesitate to let us know. We look forward to welcoming you back again soon!

Dear Jackie,Thank you for leaving us a rating!We are delighted to hear you enjoyed your stay with us and hope to see you again soon.Kind Regards,Novotel London Excel

Dear Jessica,Wow! We are so happy to hear your stay with us was memorable. I will pass this kind feedback onto the staff.We hope to see you again some time!Kind Regards,Novotel London Excel

Dear Hayley,Thank you for your lovely review. We hope to see you again soon!Kind Regards,Novotel London Excel

Hi Alexander,Thank you for your glowing review!We hope to see you again soon.Kind Regards,Novotel London Excel

Dear Guest,Thank you for your review.I'm sorry to hear about your disappointing experience. This doesn't align with the service we aim to provide. We'll address these concerns immediately to ensure our guests receive better service in the future. If you'd like to discuss this further or if there's anything we can do to make it right, please reach out to us directly. Your feedback is invaluable, and we hope to have another chance to provide you with a more enjoyable stay.Kind Regards,Novotel London Excel

Dear Nicholas,Thank you for your feedback. We're pleased to hear that you found our car park convenient and appreciated our location. We're sorry to hear about your experience with the rooms and staff. Your feedback is important, and we'll use it to improve and provide a better stay for our guests in the future.Kind Regards,Novotel London Excel

Dear Alison,We are delighted to see you've enjoyed your stay with us and hope to see you again!Kind Regards,Novotel London Excel

Dear Kathy,Thank you for leaving us such a lovely rating.We hope to see you again soon!Kind Regards,Novotel London Excel

Dear Lynley,Thank you for sharing your thoughts! We're glad you enjoyed our location and the service provided by our staff. Your feedback about the pillows and bar prices is noted, and we'll take it into consideration for future improvements. We hope to have you back for another great experience!Kind Regards,Novotel London Excel

Dear Vicky,Thank you for leaving us such a kind rating.We hope to see you again!Kind Regards,Novotel London Excel

Dear Stavros,Thank you for your review.Kind Regards,Novotel London Excel

Dear Guest,We are glad to hear you've enjoyed your stay with us and hope to see you again soon.Kind Regards,Novotel London Excel

Dear Guest,Thank you and we hope to see you again!Kind Regards,Novotel London Excel

Dear John,We are delighted to hear you enjoyed your stay with us and we hope to see you again!Sincerely,Novotel London Excel

Dear Steve,Thank you for highlighting the positives of your stay, including our spacious and clean rooms. We apologize for the breakfast delay you experienced; we'll address this issue to ensure better service. Additionally, the inconvenience caused by the lack of hot water is regrettable and doesn't meet our usual standards. Your feedback is valued, and we'll work to improve these aspects for a more enjoyable experience in the future.Sincerely,Novotel London Excel

Dear Azfar,Thank you for your amazing rating.We hope to see you again!Kind Regards,Novotel London Excel

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Novotel London ExCel

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Novotel London ExCel

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Novotel London ExCel

Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Novotel London ExCel

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Novotel London ExCel

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Novotel London ExCel

Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Novotel London ExCel