My father stayed there for several nights to visit me in London. The room was clean and fine on the first day. However, he had to change rooms due to a different booking, and the room that came with it was 'quite bad' in my father's words. On top of the room itself being old, the toilet didn't flush, and when he tried several times, it started overflowing. The hotel reallocated him to another room, but the quality of the room was still bad with an extremely small shower space, which made it very hard for him to move or wash.
Other than the room quality, the service, he said, was good.