"Room was clean but very outdated, they gave us room right next to another room where they where doing renovations, all you could hear was construction and drilling noises which started at 7 AM every day during our stay, AC did not work we had to request a fan to keep the room cooled, no mini fridge. For a 4 star hotel I would expect better."
"The worst hotel I’ve ever stayed in. The room from hell! Tiny room, no ventilation, no air-conditioning and not even a fan in the room. The window only opens slightly but it’s way too noisy."
"Great hotel in Heathrow airport, terminal 5. Everything was great and perfect for needing a room for one night & leaving out of Terminal 5 the next morning!"
"We were on the 2nd floor and club music played until after 2am every night we were there. It sounded like it was in the room with us it was so loud. Also, the shower flooded the room every time we showered. The location was good. The staff was minimal. There is no phone to communicate you have to go down to the lobby of you need anything. There is no tv or blow dryer. It’s just a room and beds. Beds are decently comfortable. Pillows are horrible! The club music and flooding ruined the stay for us."