3/5 Okay
Laura
Traveled with partner
Sep 24, 2021
Liked: Amenities
Disliked: Cleanliness
Stayed 3 nights in Sep 2021
DoubleTree by Hilton London Kensington
Photo gallery for DoubleTree by Hilton London Kensington
Overview of DoubleTree by Hilton London Kensington
DoubleTree by Hilton London Kensington
4.4/5 Excellent
Guests rated this property 4.4/5 for cleanliness.
Popular amenities
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
- Breakfast available
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
- Personal protective equipment
SW7 4ER, England, London, 100 Cromwell Road
Explore the area
- Natural History Museum6 min walk
- Kensington Palace15 min walk
- Hyde Park16 min walk
- London (LHR-Heathrow)32 min drive
Choose dates to view prices
About this area
London
DoubleTree by Hilton London Kensington is located in London City Centre, a neighborhood in London, and is in the city center and on the beach. Natural History Museum and Royal Albert Hall are cultural highlights, and some of the area's notable landmarks include Buckingham Palace and Piccadilly Circus. Don't miss out on a visit to London Eye. Guests love the hotel's location for the sightseeing.
What's nearby
- Natural History Museum - 6 min walk
- Kensington High Street - 12 min walk
- Royal Albert Hall - 14 min walk
- Kensington Palace - 15 min walk
- Hyde Park - 16 min walk
Getting around
- Gloucester Road Underground Station - 1 min walk
- West Brompton Station - 18 min walk
- Heathrow Airport (LHR) - 32 min drive
Restaurants
- Umami – Restaurant offering Asian cuisine.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
Food and drink
- Full breakfast available for a fee daily: GBP 17.95 per person
- 1 restaurant
- 1 beach bar and 1 bar
- 24-hour room service
Things to do
- Fitness center
- Playground
- Sauna
Family friendly
- Free cribs/infant beds
- Playground
- Rollaway/extra beds (surcharge)
Conveniences
- ATM/banking services
- Banquet hall
- Elevator
- Free newspapers in lobby
- Library
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
Languages spoken
- Arabic
- Chinese
- Dutch
- English
- French
- German
- Irish
- Italian
- Portuguese
- Spanish
- Thai
Business services
- Business center
- Computer station
- Meeting rooms
Outdoors
- Beach loungers
- Beachfront location
- Garden
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Well-lit path to entrance
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Designated smoking areas (fines apply)
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Free cribs/infant beds
- Heating (climate-controlled)
- Pillow menu
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Free toiletries
- Hair dryer
- Shower/tub combination
Entertainment
- 40-inch flat-screen TV
- iPod dock
- Pay movies
- Premium channels
- Satellite channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
More
- Connecting rooms available
- Desk
- Free newspapers
- Iron/ironing board
- Laptop-compatible safe
- Laptop-friendly workspace
- Phone
- Slippers
Similar properties
See similar properties
London
London City Centre
Air conditioned
4 star
Guest rating 4+
Washer and dryer
Hotel
Family friendly
Policies
Check-in
Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for GBP 35.0 per night
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for full breakfast: GBP 17.95 per person (approximately)
- Rollaway bed fee: GBP 35.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa, Mastercard, American Express, and Eurocard; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Crowne Plaza Hotel London Kensington
Crowne Plaza London Kensington
London Kensington Crowne Plaza
Crowne Plaza Kensington Hotel London
Crowne Plaza London Kensington England
Crowne Plaza London Kensington Hotel
Crowne Plaza London Kensington
Crowne Plaza London Kensington an IHG Hotel
DoubleTree by Hilton London Kensington Hotel
DoubleTree by Hilton London Kensington London
DoubleTree by Hilton London Kensington Hotel London
Frequently asked questions
Overall score and ratings
4.4
Excellent
4.4/5
Cleanliness
4.5/5
Staff & service
4.1/5
Amenities
4.3/5
Property conditions & facilities
5/5 Excellent
Sue
Traveled with partner
Sep 22, 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2021
5/5 Excellent
Dave
Sep 21, 2021
Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2021
5/5 Excellent
Amber
Traveled with partner
Sep 20, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021
2/5 Poor
Helen
Traveled with family and small children
Sep 19, 2021
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Sep 2021