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DoubleTree by Hilton London Kensington

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Reception
Terrace/Patio
Terrace/Patio
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

DoubleTree by Hilton London Kensingtonの概要

DoubleTree by Hilton London Kensington

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • WiFi 無料
  • 冷房
  • スパ
  • レストラン
  • ジム
  • 朝食あり

Cleaning and safety practices

  • 消毒・除菌剤で清掃
  • 非対面式のチェックイン
  • 前後のお客様の入室間隔が 24 時間以上

周辺ガイド

  • 人気の観光スポットNatural History Museum徒歩 6 分
  • 人気の観光スポットKensington Palace徒歩 15 分
  • 人気の観光スポットHyde Park徒歩 16 分
  • 空港London (LHR-Heathrow)車で 33 分

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このエリアについて

London

Located in London's London City Centre neighborhood, DoubleTree by Hilton London Kensington is in the city center and on the beach. Natural History Museum and Royal Albert Hall are cultural highlights, and some of the area's notable landmarks include Buckingham Palace and Piccadilly Circus. Don't miss out on a visit to London Eye. Guests love the hotel's location for the sightseeing.
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Popular Location

周辺情報

  • Natural History Museum - 徒歩 6 分
  • Kensington High Street - 徒歩 12 分
  • Royal Albert Hall - 徒歩 14 分
  • Kensington Palace - 徒歩 15 分
  • Hyde Park - 徒歩 16 分

交通案内

  • Gloucester Road Underground Station - 1 min walk
  • Kensington (Olympia) Station - 3 min drive
  • Heathrow Airport (LHR) - 33 min drive

レストラン

  • Where to eat
  • Umami – Restaurant offering Asian cuisine.

この施設について

DoubleTree by Hilton London Kensington

4-star hotel on the beach, near Natural History Museum
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a sauna. All 163 rooms feature thoughtful touches like pillow menus and slippers, plus free WiFi and flat-screen TVs with satellite channels. Other amenities available to guests include iPod docks, 24-hour room service, and minibars.
DoubleTree by Hilton London Kensington offers 163 accommodations with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

施設の設備

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee daily: GBP 17.95 per person
  • 1 restaurant
  • 1 beach bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Playground
  • Sauna

Family friendly

  • Free cribs/infant beds
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Irish
  • Italian
  • Portuguese
  • Spanish
  • Thai

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

客室の設備

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 40-inch flat-screen TV
  • iPod dock
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

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ポリシー

チェックイン

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

チェックアウト

Check-out before noon

チェックインに関する特記事項

Front desk staff will greet guests on arrival

アクセス方法

Staffed front desk

ペット

Pets not allowed (service animals welcome)
Service animals are exempt from fees

お子様およびエキストラ ベッドのご利用について

Children are welcome
Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for GBP 35 per night
Free cribs (infant beds)

宿泊施設で利用可能なクレジットカード

重要事項

オプションの追加料金

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 17.95 per person (approximately)
  • Rollaway bed fee: GBP 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

ご宿泊に際して

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

その他の情報

Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

宿泊施設の別名

Crowne Plaza Hotel London Kensington
Crowne Plaza London Kensington
London Kensington Crowne Plaza
Crowne Plaza Kensington Hotel London
Crowne Plaza London Kensington England
Crowne Plaza London Kensington Hotel
Crowne Plaza London Kensington
Crowne Plaza London Kensington an IHG Hotel
DoubleTree by Hilton London Kensington Hotel
DoubleTree by Hilton London Kensington London
DoubleTree by Hilton London Kensington Hotel London

よくある質問

4.5
Wonderful
Rating 5 - Excellent. 578 out of 994 reviews
5 - Excellent 58%
Rating 4 - Good. 338 out of 994 reviews
4 - Good 34%
Rating 3 - Okay. 52 out of 994 reviews
3 - Okay 5%
Rating 2 - Poor. 18 out of 994 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 994 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and friendly staff
Stayed 1 night in Jun 2021

2/5 Poor

Traveled with family
Disliked: Cleanliness, staff & service
I was looking forward to staying here with my family but was very disappointed. Our allocated room was full of small moths flying around and crawling through the beds and furniture. Reception never answered the phone when I called so had to physically go back down with every issue. They moved us to another room but it was smaller and hotter. The new room had 2 towels for a family of 4, so again I had to travel back down to reception to request more, I had to do this twice. One lift was out of order. I was given no instructions for breakfast so again I had to travel down to reception as they wouldn’t answer the phone. The reception staff were severely lacking customer service skills and the duty manager Gianluca was not in the building and not back until morning. There were many other guests with issues too. The room hadn’t been vacuumed and was quite obvious. As my daughter takes immunosuppressant medication I was very concerned about the cleanliness of the room. Breakfast was nice and the staff were lovely.
Stayed 1 night in Jun 2021

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Great hotel and atmosphere staff very friendly and helpful and location in good area we loved the outside gardens and the beach area that was a lovely suprise just a shame the electric went off the morning on the day we were leaving we left property around 3pm so couldn’t get hot drinks for breakfast The garden bar and outside area was closed and no Cold drinks available or food .. felt very sorry for the staff as it was out of there control .. but this would not put us off staying again
Stayed 1 night in Jun 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was terrible, air conditioning broken down, no windows to open for air, then a power cut.. never will I use Hilton again
Stayed 2 nights in Jun 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, lovely staff would definitely stay again. Location is great, walked to many lovely restaurants.
Stayed 1 night in Jun 2021