When we checked in the towel was very dirty. I called the service and when she came she said it was by us. It was very rude. Location is great and hotel is nice. So please educate staffs.
Nice centrally located hotel around Oxford Circus. Staff is friendly and rooms are clean.
Frank
2025 年 6 月に 2 泊滞在
8/10 (良い)
Debra
家族旅行
2025 年 6 月 9 日
良かった点 : 清潔度
Area was convenient to underground, dining and theaters. The hotel seems drab. Needs some updating. Lobby often smelled like smoke even though this is a non-smoking property. Wish the roof top deck was fully enclosed so we could have used it more often despite occasional rain.
Debra
2025 年 6 月に 5 泊滞在
10/10 (非常に良い)
Tracey
2025 年 5 月 25 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great staff , great room , great location
Tracey
2025 年 5 月に 2 泊滞在
10/10 (非常に良い)
Devin
カップルで旅行
2025 年 5 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great area and was upgraded to suite
Devin
2025 年 4 月に 8 泊滞在
10/10 (非常に良い)
Wladimir
2025 年 5 月 14 日
Wladimir
2025 年 4 月に 2 泊滞在
10/10 (非常に良い)
Chelsea
グループ旅行
2025 年 5 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing location. Close to the Tube. Rooftop bar. Clean room. Great spa. Concierge was top notch.
Chelsea
2025 年 4 月に 2 泊滞在
6/10 (普通)
Jill
カップルで旅行
2025 年 5 月 13 日
良かった点 : 清潔度、スタッフとサービス
Room was adequate but not worth how much we paid for it.
We spent one night here when we attended a concert next door.
Definitely paid for the location not the facilities.
Jill
2025 年 5 月に 1 泊滞在
10/10 (非常に良い)
KEIRA
2025 年 5 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
KEIRA
2025 年 4 月に 1 泊滞在
10/10 (非常に良い)
Kevin、Noord
2025 年 5 月 7 日
Kevin
2025 年 3 月に 4 泊滞在
8/10 (良い)
Kathleen
家族旅行
2025 年 4 月 30 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
Lobby reception dark very low lighting. Felt it was night time. Strange feeling in middle of the day. A bit off putting but thankfully met by impeccable dressed smiling friendly concierge and reception. Immediately helped with my request for extra tea bags and fresh milk. Disappointed that room offering refreshments very skimpy. No mini bar in room and in room service food very slow. Did not answer phone and when they finally did answer, slammed phone down impatiently before I had chance to even say thank you. After hour wait, one of the impeccably dressed professional gentlemen from reception delivered our pizza in the end. He kindly took notice earlier my daughter & I were hungry after asking him an hour earlier when I ventured downstairs why no one was available to take our order on the phone. Not asking for much. The sockets in the tiny room dodgy. Wonky sideways and big holey gaps behind fittings, Lamp beside bed did not work, no side table. Bathroom floor dirty. I have travelled paid half the price in other hotels for room with facilities better than this. Understand we have to spend more for location. We slept soundly though, bed comfortable and via expedia thankfully only money I don't mind spending as understand must spend more for such a fab location. Would stay again.
Kathleen
2025 年 4 月に 1 泊滞在
8/10 (良い)
Lorraine
2025 年 4 月 28 日
良かった点 : 清潔度、スタッフとサービス
Nice hotel but lots of little things that I feel have been ignored that if they were addressed, it would make the hotel perfect. I’ve already left a note with the hotel so won’t detail all the issues here, but just lots of little things that need better attention to detail.
I was also really shocked that the bars in the hotel were closed by 10:30 on a Saturday night! I usually expect a bar in a hotel to be open late for residents. I couldn’t so much as get a Diet Coke! So that was extremely disappointing.
Lorraine
2025 年 4 月に 2 泊滞在
10/10 (非常に良い)
Maxine
グループ旅行
2025 年 4 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A lovely, really comfortable room in tbe best location. Convenient for all central London tourist activities. Will definitely use again.