Is CityStay Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at CityStay Hotel?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at CityStay Hotel on Oct 7, 2025 start from ￥9,483, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at CityStay Hotel?

Self parking is available for GBP 10 per night.

What time is check-in at CityStay Hotel?

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM.

Where is CityStay Hotel located?

Located in Tower Hamlets, this guesthouse is within 1 mi (2 km) of ABBA Arena and London Stadium. Tower of London and Westfield Stratford City are also within 3 mi (5 km). Bow Church DLR Station is only a 2-minute walk and Bow Road Underground Station is 3 minutes.

CityStay Hotel Reviews, Deals & Photos 2025

About the neighborhood

Located in Tower Hamlets, a neighborhood in London, CityStay Hotel is near a metro station. Oxford Street and Westfield Stratford City are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Sky Garden and London Eye. ZSL London Zoo and Natural History Museum are not to be missed.

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10/10 Excellent

Javier

Aug 5, 2025

Liked: Cleanliness, staff & service, amenities

Comfortable room with shared kitchen and breakfast included

Stayed 7 nights in Jul 2025

8/10 Good

Carrie

Aug 30, 2025

Liked: Cleanliness, staff & service

The staff very helpful put us in the ground floor cause the heat was so bad witch was good

Stayed 3 nights in Aug 2025

10/10 Excellent

Jayne

Aug 1, 2025

Bedding was clean, bathroom was clean and towels were clean. Whole place could do with a makeover but I’d stay again. Was convenient for tubes and overhead to get where we wanted to go. Lovely restaurant next door and pub over the road was really good. If you are looking for a cheap getaway then this is ideal.

Stayed 2 nights in Jul 2025

8/10 Good

Andrew

Jun 28, 2025

Basic but good value.

Stayed 1 night in Jun 2025

6/10 Okay

ANDREA

Jul 24, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

The flat is big. The bed also is confortable. The kitchen service is good and included. Unlikely, many details in the structure could be better.

Stayed 2 nights in Jul 2025

6/10 Okay

Hredesh

Aug 28, 2025

Poor kitchen facilities and poor maintenance

Stayed 2 nights in Aug 2025

8/10 Good

Kevin

Jun 24, 2025

I liked that it was available and not extortionate! And the member of staff I interacted with was lovely!

Stayed 1 night in Jun 2025

8/10 Good

Michael

Apr 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff were friendly and helpful

Stayed 2 nights in Apr 2025

6/10 Okay

Graeme

Jun 14, 2025

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

You get what you pay for..

Very basic hotel, but clean and cheap. Excellent access to underground

Stayed 2 nights in May 2025

10/10 Excellent

Mohammed

Jun 18, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very quite and I will be back again

Stayed 1 night in Jun 2025

6/10 Okay

Rachel

Sep 6, 2025

Disliked: Cleanliness, staff & service

It’s really well situated, right next to the DLR. The room itself was as basic as you could get - the sheets were clean and new, but it was definitely not very clean, look like a deep clean hadn’t been done in there in a long time. It wasn’t disgusting, just not perfect. The shower was like a dribble, but there was a great TV with smart features. On a budget, it was pretty much exactly what I needed, but if you’re looking for anything other than a clean bed I’d think twice. No other facilities in the hotel - it’s less a hotel than a bunch of separate rooms. Like a hostel with an upgrade. Tbf I’d probably go again if I was in a dire need, but if you can find somewhere else for £50 that meets your needs I might advise doing that. Lol

Stayed 3 nights in Sep 2025

8/10 Good

Sha

May 2, 2025

Liked: Cleanliness, staff & service, room comfort

Would stay again

Room 8. Two single beds. Clean sheets. Clean room. Comfortable bed. Felt safe. Good location for ABBA. Old building. But ok. Parking at a cost. Was able to park for the next day while sightseeing. Would stay again

Stayed 1 night in Apr 2025

8/10 Good

Susan

Oct 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location, staff helpful

Stayed 2 nights in Oct 2024

10/10 Excellent

Tamako

Oct 5, 2024

Liked: Cleanliness, staff & service

Safe town, Beaulful aria, Convenient transportation

Stayed 2 nights in Oct 2024

6/10 Okay

Alex

Apr 19, 2025

Stayed 1 night in Apr 2025

6/10 Okay

Heung

Apr 12, 2025

Disliked: Amenities, property conditions & facilities

The shower head is high and fixed. It is very difficult to keep hair dry. And, the heater is either too hot or none.

Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Feb 19, 2025

Liked: Room comfort

Ok bed was nice and comfortable not much in way of toiletries my biggest concern was the broken electric socket

Stayed 1 night in Feb 2025

10/10 Excellent

Rahul

Jan 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Stayed 1 night in Jan 2025

2/10 Terrible

Swathy

May 18, 2025

Terrible experience

I had a very bad experience with our stay in CityStay hotel. The room is not worth the rent at all. Heater in our room was not working and we asked them to check it but they never did. We asked them again but no response. We had to survive the cold nights without heater. Also cleanliness is very poor.

Stayed 2 nights in May 2025

6/10 Okay

Rori

Jan 17, 2025

Average

Stayed 1 night in Dec 2024

4/10 Poor

Christopher

Jun 21, 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Great location near the Underground. The room smelled foisty and the bathroom mouldy.

Stayed 2 nights in Jun 2024

6/10 Okay

Wilson

May 28, 2024

Liked: Staff & service

Disliked: Cleanliness

Not a luxury hotel by any means, but better than expected for the price. Some parts could do with a little update and repair but overall not bad

Stayed 3 nights in May 2024

6/10 Okay

Brian

Dec 22, 2024

Disliked: Property conditions & facilities

"Parking" is minimal and you get charged to use a space around the corner. Room was small but clean. Very little room in bathroom. You are getting what you pay for. Convenient to bow road tube station, short walk to ABBA and London Stadium.

Stayed 2 nights in Dec 2024

4/10 Poor

Artist

Sep 1, 2024

Disliked: Cleanliness, property conditions & facilities

Very dirty

Stayed 2 nights in Aug 2024

8/10 Good

Andrzej

Nov 21, 2024

Liked: Cleanliness, amenities

Hotel was fine; bed was clean. Only bad points; some noise from outside but nothing too bad. Room a bit tatty. At the price it’s what you would expect. No cold water in the bathroom; only hot. Beware that after booking online via an agent, it is advisable to call them to confirm; there seemed to be some confusion with the receptionist as a result of this. And also they require ID (driving license/passport) for check in. Would stay again.

Stayed 1 night in Nov 2024

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