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Best Western Victoria Palace

3.0 star property
Hotel with a 24-hour front desk, near Buckingham Palace

Choose dates to view prices

Photo gallery for Best Western Victoria Palace

Property entrance
Hallway
Restaurant
Property amenity
Suite, 1 Queen Bed, Kitchen, Annex Building | 1 bedroom, in-room safe, desk, soundproofing

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi
The current price is ￥16,459
￥19,751 total
includes taxes & fees
Aug 25 - Aug 26

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Suite, 1 Queen Bed, Kitchen, Ground Floor (with Sofabed)

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 Queen Bed, Kitchen, Ground Floor (with Sofabed)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
TV
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking, Annex Building

Standard Room, 1 Twin Bed, Non Smoking, Annex Building | 1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Twin Bed, Non Smoking, Annex Building

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Annex Building

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed, Non Smoking, Annex Building

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Annex Building

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Twin Beds, Non Smoking, Annex Building

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Queen Bed, Kitchen, Annex Building (1st Floor)

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 Queen Bed, Kitchen, Annex Building (1st Floor)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
TV
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Twin Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking

1 bedroom, in-room safe, desk, soundproofing

Family Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 Queen Bed, Kitchen, Ground Floor

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 Queen Bed, Kitchen, Ground Floor

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
TV
Sofa bed - double
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Annex Building

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 Queen Bed, Non Smoking, Annex Building

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
TV
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Annex Building

Standard Room, Multiple Beds, Non Smoking, Annex Building | 1 bedroom, in-room safe, desk, soundproofing

Standard Room, Multiple Beds, Non Smoking, Annex Building

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Annex Building

1 bedroom, in-room safe, desk, soundproofing

Standard Room, Multiple Beds, Non Smoking, Annex Building

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

1 bedroom, in-room safe, desk, soundproofing

Standard Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 16 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Map
SW1V 1SA, England, London, 60-64 Warwick Way, Victoria

What's nearby

  • Victoria Station Travel Information Centre - 5 min walk - 0.4 km
  • Buckingham Palace - 15 min walk - 1.3 km
  • Big Ben - 3 min drive - 1.7 km
  • Hyde Park - 4 min drive - 2.1 km
  • Piccadilly Circus - 5 min drive - 2.3 km

Getting around

  • London (ZEP-Victoria Train Station) - 7 min walk
  • Victoria Underground Station - 7 min walk
  • Heathrow Airport (LHR) - 41 min drive

Restaurants

  • ‪The Queens Arms - ‬2 min walk
  • ‪The Marquis of Westminster - ‬1 min walk
  • ‪The Prince Of Wales - ‬2 min walk
  • ‪Nando's - ‬4 min walk
  • ‪Pimlico Fresh - ‬2 min walk

About this property

Best Western Victoria Palace

Hotel near Westminster Abbey
Close to Buckingham Palace and Big Ben, Best Western Victoria Palace has plenty to offer. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), express check-out, and a 24-hour front desk
  • A front-desk safe, smoke-free premises, and an elevator
  • Luggage storage, tour/ticket assistance, and concierge services
Room features
All 86 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and hair dryers
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

Bulgarian, English, French, Hindi, Italian, Portuguese, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.50 per person

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways

More

  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Palace House Victoria
Best Western Palace Victoria
Best Western Victoria Palace
Victoria Palace Best Western
Best Western Victoria Palace Hotel London
BEST WESTERN Victoria Palace London, England
Best Western Victoria Palace Hotel
London Best Western
Best Western Hotel London
Best Western Palace Hotel
Best Western Palace
Best Western Victoria London
Best Western Victoria Palace Hotel
Best Western Victoria Palace London
Best Western Victoria Palace Hotel London

Frequently asked questions

Is Best Western Victoria Palace pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Victoria Palace?

As of Aug 18, 2025, prices found for a 1-night stay for 2 adults at Best Western Victoria Palace on Aug 25, 2025 start from ￥16,459, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Victoria Palace?

This hotel doesn't offer parking.

What time is check-in at Best Western Victoria Palace?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Victoria Palace?

Check-out is at 11:00 AM.

Where is Best Western Victoria Palace located?

Located in London City Centre, this hotel is within a 15-minute walk of Apollo Victoria Theatre and Victoria Station Travel Information Centre. Buckingham Palace and Big Ben are also within 1 mi (2 km). Victoria Underground Station is 7 minutes by foot and Pimlico Underground Station is 9 minutes.

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Best Western Victoria Palace Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 268 out of 1003 reviews
Rating 8 - Good. 486 out of 1003 reviews
Rating 6 - Okay. 173 out of 1003 reviews
Rating 4 - Poor. 53 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and it was a great walking distance from all major attractions, would definitely stay again
Stayed 3 nights in Jul 2025

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 3 nights in May 2025

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay,
Stayed 1 night in Apr 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noce
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Helpful staff, great breakfast!
Stayed 6 nights in Mar 2025

8/10 Good

Sue

Liked: Cleanliness, property conditions & facilities
The room was clean and adequate..the shower is small..very expensive breakfast 39 pounds a person.
Stayed 3 nights in Jun 2025

6/10 Okay

Bianca

Liked: Cleanliness, staff & service, amenities
The rooms were so small. A person could barely walk around the bed.
Stayed 4 nights in Jul 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed one night for a work trip. Single room was small but as advertised. Very clean and quiet. Staff on reception friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
We had a full kitchen which was nice for doing our own breakfast.
Stayed 3 nights in Apr 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
It was 8-10 minute walk to the underground to get into the city. Room was clean and staff was very friendly and attentive. The breakfast was not fancy but decent, and it was convenient before starting a busy day exploring the city.
Stayed 3 nights in Apr 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for walking around and exploring. Many options. Only negative is the room was much smaller than I expected. The staff was very accommodating and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cecil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Managed as a family boutique with friendly service,
Stayed 2 nights in Mar 2025

8/10 Good

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Location is everything where you visit a country for the first time . so i chose close to Victoria Station . 2 blocks away the room in the website , the smallest is not what i got , we have the mallets double ai gel bed and the one we got , tiny for 2 regular size people. amazing building and pretty area. so if you don’t mind small was good . the breakfast is average as included . no room service and no refrigerator to store food either in your room so be aware, or the one we had. but depending on what you want the location is key
Stayed 3 nights in Jul 2025

6/10 Okay

Joseph

Liked: Staff & service, property conditions & facilities
Lovely friendly staff - Rooms were a little bit dusty (television area) shower floor stained. Rather expensively priced. Left items in the bathroom - telephoned and asked to email - emailed twice but no reply to either email
Stayed 1 night in Apr 2025

4/10 Poor

Dean

Disliked: Cleanliness
Booked property through Expedia at lower rate than directly through hotel website. Maybe because of this, they gave us the smallest room in the basement of the annex across the street. Room barely fit a double size bed, a cruise ship cabin would be twice as big as this room. Stairs to the room in the basement were steep and narrow and auto lights would only come on after you took your first two or three steps in the dark. We left our towels on the floor thinking we would get clean ones but instead housekeeping picked them up and hung them on hooks behind the door. Housekeeping also left a pair of cleaning gloves draped over the bathroom door handle (who knows where they were used).
Stayed 2 nights in Jul 2025

2/10 Terrible

Chloé

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was nice but the room was very disgusting and the door didn’t have a functioning lock.
Stayed 1 night in Feb 2025

10/10 Excellent

Dae Hee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien ubicado, de fácil acceso y limpio
Stayed 4 nights in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great location that was easy to get to Buckingham Palace and the Victoria train station. Breakfast had lots of options and we liked the layout of the room with two separate twin beds.
Stayed 2 nights in Jul 2025

8/10 Good

Douglas

Stayed 1 night in Jul 2025

10/10 Excellent

Gaetano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto ok per essere a Londra un vero lusso
Stayed 2 nights in Jul 2025

8/10 Good

Elio

Liked: Cleanliness, amenities, property conditions & facilities
El hotel se encuentra en una ubicación muy conveniente cerca de la estación Victoria y el palacio de Buckingham. El desayuno es muy completo. Lo único que no nos gustó tanto es que las habitaciones y pasillos son algo pequeños
Stayed 3 nights in Jul 2025

6/10 Okay

Serge

Liked: Cleanliness, staff & service
Disliked: Amenities
Notre chambre était au sous-sol de l’établissement, très humide et très petit. La chambre était propre mais manquait de commodités ( séchoir-mouchoirs)
Stayed 1 night in Jul 2025

8/10 Good

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
思ってたより小さいお部屋でしたが、とても清潔でした。 荷物を預けた時、交通渋滞でレストランの予約に間に合わないことをレストランに連絡して欲しいとお願いしたら、快く電話してくれました。お陰で念願のアフタヌーンティーに行くことができました。 部屋が別館だったのでエレベーターがありませんでした。スーツケースが重いしわざわざエレベーター付きのホテルを選んだのに残念でしたが、チェックアウトの時にスタッフさんにスーツケースを下ろして欲しいとお願いしたら、気持ちよく下ろしてくれて助かりました。 ホテルの場所はビクトリア駅とバスが発着するビクトリアコーチ駅にも近く、重い荷物で地下鉄に乗り継ぐのは大変ですが、ヒースロー空港までナショナルバスで1時間かからず階段も登ることなく座っていけました。お値段も10ポンド位です。 もし帰国時にホテルに泊まることがあれば、バスも選択肢に入れるてみると良いと思います。 そういう点でもこちらのホテルの選択は良かったと思います。
Stayed 1 night in Jul 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the biggest room, but it had what we needed. The staff was very friendly. The location was great. Great value for the price.
Stayed 3 nights in Jun 2025