Nous avons eu de nombreux problèmes pendant ce séjour. :
Pas de chauffage dans la chambre la 1 ère nuit
Chauffage éléctrique dégageant une odeur poluante donc impossible à utiliser.
Le coffre était fermé et n'a jamais été ouvert pendant les 3 nuits que nous y avons passé..
La literie déplorable, sommier grinçant.
Voisinage bruyant dans l'hôtel. Bruit de porte claquant en pleine nuit nous laissant perplexe sur ce va et vient incessant.
Impossible de dormir correctement.
Pas de ménage quotidien et 2 minuscules serviettes pour 2 personnes.
宿泊されたお客様
2021 年 12 月に 3 泊滞在
10/10
Really friendly welcome received after our long drive to London.
The kind receptionist did everything possible to make us comfortable and gave us advice about parking our car.
We were also grateful to the flexibility given to us for a later checkout, which gave us more time to get the children ready.
All in all, this establishment are really looking to make their guests happy!
David
2021 年 11 月に 1 泊滞在
6/10
It was ok for the price we paid. Our room and bathroom was abit small for 2 people. The room was clean and when i spoke to a lady she was nice and friendly. Communacating with this hotel to ask question was rather difficult. Reception is not maned all the time. it was adequate for the 2 nights we stayed and price we paid.
Wendy
2021 年 11 月に 2 泊滞在
10/10
Quick easy check in. Great location. Less than a minute from the tube station. 5 minutes from Golders Hill Park. 2 minutes from the High Street. Comfortable well equipped room. I used to use the holiday Inn at Brent Cross for London trips, not anymore.
Paul
2021 年 9 月に 2 泊滞在
8/10
John
2021 年 8 月に 1 泊滞在
4/10
宿泊されたお客様
2021 年 8 月に 1 泊滞在
8/10
Keith
2021 年 7 月に 1 泊滞在
8/10
Good value hotel on a quiet street, very clean and pleasant staff
David
2021 年 4 月に 1 泊滞在
8/10
Good value for money and I would stay again.
Jeff
2021 年 2 月に 4 泊滞在
6/10
Friendly receptionist. Great shower. Convenient location.
宿泊されたお客様
2021 年 2 月に 1 泊滞在
8/10
Great stay and friendly staff! But one bed in double room needs to upgrade and heater was working high and low during the night.
RENOR JOHN
2021 年 1 月に 1 泊滞在
10/10
I have stayed at this hotel before and it met its usual high standards of comfort,cleanliness and excellent customer service from reception staff.staying in the capacity of a covid keyworker,all covid safety measures were in place and i would highly recommend this hotel and the prices are very reasonable.Patrick.
Patrick
2020 年 12 月に 2 泊滞在
8/10
Internet was down and staff was very apologetic about it, but shower was hot, bed was comfy, tea making facilities were good, so nothing bad to say really.
Barbara
2020 年 12 月に 1 泊滞在
8/10
Nick
2020 年 10 月に 1 泊滞在
4/10
There was absolutely no internet. It was said Internet will start working after 5 pm, still it did not work. There was no breakfast although it was said initially it was included. There was no heating. I had to request for a portable heater. There were stains on the toilet seat.
The lady at the reception was helpful to the best of her capacity but really not a good hotel experience.