ロビー

アマノ コベント ガーデンの口コミ

4 out of 5
アマノ コベント ガーデン
34-43 Russell St, London, England

口コミ

8.6

非常に良い

評価 10 - 749 件の口コミ中 414 件が非常に良い" "
評価 8 - 749 件の口コミ中 189 件が良い" "
評価 6 - 749 件の口コミ中 89 件が普通" "
評価 4 - 749 件の口コミ中 34 件が不満" "
評価 2 - 749 件の口コミ中 23 件が非常に不満" "

9.2/10

清潔度

8.8/10

スタッフとサービス

8.2/10

設備とサービス

9.0/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

8/10 (良い)

SHOTA

出張
良かった点 : 清潔度、スタッフとサービス
寝衣や歯ブラシなど日本国内のホテルでは常備されているアメニティがなかった。こうした基本的アメニティの情報はhotels.comにも掲載して欲しい。 部屋間の間仕切りは確りと遮音されているが、窓や廊下扉の遮音性が低いため、道路やエレベーターホールが騒がしい時は非常にうるさく感じる。 シャワーブースの水が洗面所まで流れ出てしまうので、シャワー後は洗面所の床拭きが必要になる。
2023 年 11 月に 3 泊滞在
Tolgaからの返信 (投稿日 : 2023 年 11 月 28 日)
.Thank you for having taken the time to give us your feedback.We are sorry to hear that there were no amenities such as nightgowns and toothbrushes that are always available in hotels in Japan. I would like to see information on these basic amenities posted on the hotels.com. The partitions between the rooms are reliably sound insulated, but the sound insulation of the windows and corridor doors is low, so it feels very noisy when the road and elevator hall are noisy. The water in the shower booth flows out to the washroom, so it is necessary to wipe the floor of the washroom after showering..We look forward to welcoming you back at Hotel Amano.

6/10 (普通)

Alyssa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
This property is nice but one thing we did not like is how dark it is even in the hotel room. Also there were no outlets in the bathroom so I had to straighten my hair sitting on the bed since there were no other outlets. The lighting was terrible in the bathroom too so it was hard to tell if my makeup was blended or not. Overall cool location and vibe of the hotel but if you want to go to the rooftop bar you can forget about it if you don’t get a reservation in advance. I would consider staying again if it wasn’t so expensive. I wasn’t overly impressed with the hotel for how much we paid.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Ian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Claire

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property was steps away from shopping, dining, the tube. Staff was friendly, helpful and knowledgeable. I will definitely stay here on my next visit!
2024 年 5 月に 5 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Claire,Thank you for taking the time to leave a review following your recent stay with us at Hotel AMANO Covent Garden.I am delighted to read that you thoroughly enjoyed your AMANO experience.We look forward to welcoming you back in the near future!Kind regards,JessicaGuest Service ManagerHotel AMANO Covent Garden

10/10 (非常に良い)

Sam

カップルで旅行
良かった点 : 設備とサービス
Fantastic location. Only a minutes walk from Covent Garden market. Lots of restaurants, bars and entertainment options near by. Incredible service and the room was both immaculate and incredibly comfortable. We had the best time and a lovely place to rest and stay in between all our city adventures. The bar on the roof is pricey, but has wonderful views that allow you to see many of London's attractions. Would recommend to anyone looking for somewhere to stay.
2024 年 5 月に 1 泊滞在
Asifからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear sam,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at our hotel and that our fantastic location near Covent Garden market suited your needs perfectly. It's great to know that you found our service incredible and that your room was both immaculate and comfortable for your city adventures.We're glad you had a lovely time and that our rooftop bar provided you with wonderful views of London's attractions, despite being a bit pricey. Your recommendation means the world to us, and we truly appreciate it.We hope to have the pleasure of welcoming you back again soon for another fantastic stay!Warm regards,Asif HossainNight Manager Hotel Amano Covent Garden

10/10 (非常に良い)

Kristin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very sleek, chic boutique hotel primely located in Piccadiily tube line in trendy Convent Garden. Recommend & would stay here again.
2024 年 5 月に 1 泊滞在
Tolgaからの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you for having taken the time to give us your feedback.We are happy to hear that you loved the Very sleek, chic boutique hotel primely located in Piccadilly tube line in trendy Convent Garden.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

10/10 (非常に良い)

Louise

2024 年 5 月に 1 泊滞在
Tolgaからの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you for having taken the time to give us your feedback.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

8/10 (良い)

Francine、San Fernando

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is in a great location near to theaters and restaurants. Very friendly and helpful staff. Comfortable room.
2024 年 4 月に 7 泊滞在
Asifからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Francine,Thank you for sharing your experience with us. We're delighted to hear that you enjoyed your stay at Hotel Amano Covent Garden.It's fantastic to know that you found our location convenient, being near theaters and restaurants. We're also pleased that you had positive interactions with our friendly and helpful staff, and that you found your room comfortable.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.Warm regards,Asif Hossain Night ManagerHotel Amano Covent Garden

10/10 (非常に良い)

Bruce

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All staff from check-in to cleaners were polite and friendly. Breakfast was perfect to set us up for the day. Was surprised to find the toilet and shower were screened off areas of the bedroom and there wasn’t a separate bathroom as such - there was a small sink in the room which was adequate. The partitions are frosted glass, so not really an issue unless you want total privacy for your ablutions. It certainly wouldn’t stop us returning. Only other negative (for us) was that we were looking forward to visiting the rooftop bar but were disappointed to find there was only available space inside and the music was not to our taste (dj playing house music). All said and done, a great option for an overnight stay/mini break in the centre of London. Will definitely be back 😊
2024 年 5 月に 1 泊滞在
Asifからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Bruce,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a positive experience during your stay at Hotel Amano Covent Garden.It's wonderful to know that you found all our staff polite and friendly, from check-in to our cleaning team. We're glad that you enjoyed our perfect breakfast to set you up for the day.We appreciate your understanding regarding the layout of the room, with the toilet and shower screened off areas within the bedroom. We understand that preferences for bathroom privacy may vary, and we apologize for any inconvenience this may have caused.Regarding the rooftop bar, we apologize for any disappointment caused by the availability of space and the music selection during your visit. Your feedback is valuable to us, and we will review our offerings to ensure a more enjoyable experience for all guests.We're pleased to hear that despite these minor issues, you still consider Hotel Amano Covent Garden a great option for an overnight stay or mini-break in the central of London. We look forward to welcoming you back, and if there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,Asif Hossain Night ManagerHotel Amano Covent Garden

10/10 (非常に良い)

Diana

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location friendly staff lovely room great stay roof top bar fab
2024 年 5 月に 1 泊滞在
Asifからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Diana,Thank you for sharing your feedback! We're thrilled to hear that you had a great stay at Hotel Amano Covent Garden.It's fantastic to know that you enjoyed our great location, friendly staff, and lovely room. We're delighted that you had a fabulous experience at our rooftop bar.If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We appreciate your support and hope to welcome you back soon for another memorable stay!Warm regards,Asif Hossain Night ManagerHotel Amano Covent Garden

10/10 (非常に良い)

Claire

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent location, friendly and helpful staff. Rooms are clean and showers are amazing. Staying here again in another week. And I will definitely be back after that as well!
2024 年 5 月に 3 泊滞在
Asifからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Claire,Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at Hotel Amano Covent Garden.It's fantastic to know that you found our location excellent, our staff friendly and helpful, and our rooms clean with amazing showers. We're delighted that you enjoyed your stay so much that you're returning in another week, and we look forward to welcoming you back again after that.If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We appreciate your support and can't wait to see you again soon!Warm regards,Asif Hossain Night ManagerHotel Amano Covent Garden

10/10 (非常に良い)

Morgan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I had a great stay at Amano. Rooms are a little on the small side especially if traveling with large or lots of luggage. Beyond that though the room was clean along with the rest of the property. I visited the restaurant and rooftop bar for drinks and both had great service and drinks. Would definitely recommend especially due to the area and walkability. Even with it being in a busy area you couldn’t really hear a thing from your room.
2024 年 5 月に 4 泊滞在
Asifからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Morgan,Thank you for your feedback! We're delighted to hear that you had a great stay at Hotel Amano Covent Garden.We appreciate your understanding regarding the room size, especially when traveling with larger or lots of luggage. It's fantastic to know that despite this, you found your room to be clean, along with the rest of the property.We're pleased that you enjoyed the great service and drinks at both our restaurant and rooftop bar. Your recommendation means a lot to us, and we're glad you appreciated the area's walkability and the peacefulness of our rooms despite being in a busy area.If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We appreciate your support and hope to welcome you back soon!Warm regards,Asif Hossain Night ManagerHotel Amano Covent Garden

8/10 (良い)

Jesus

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice place to stay and so convenient on it’s location. Staff is incredibly nice and the hotel restaurant and bar are really nice.
2024 年 5 月に 2 泊滞在
Asifからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Jesus,Thank you for your feedback! We're thrilled to hear that you had a very nice experience at Hotel Amano Covent Garden.It's wonderful to know that you found our hotel to be a very nice place to stay and appreciated its convenient location. We're also delighted that you had positive interactions with our incredibly nice staff and enjoyed our restaurant and bar.If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We appreciate your support and hope to have the pleasure of welcoming you back soon!Warm regards,Asif Hossain Night ManagerHotel Amano Covent Garden

10/10 (非常に良い)

Cattarina、Truckee

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wonderful, lively place
2024 年 5 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear "Cattarina",Thank you for taking the time to leave a review following your recent stay with us at Hotel AMANO Covent Garden.I am delighted to read that you thoroughly enjoyed your AMANO experience.We look forward to welcoming you back in the near future!Best regards,JessicaGuest Services Manager Hotel AMANO Covent Garden

10/10 (非常に良い)

Johjan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
La mejor opción cerca del convent garden, la habitación excepcional.
2024 年 4 月に 4 泊滞在
Tolgaからの返信 (投稿日 : 2024 年 5 月 3 日)
Thank you for having taken the time to give us your feedback.We are happy to hear that you loved the location and your room being exceptional.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

10/10 (非常に良い)

Jamie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location! Very clean and comfortable. I would definitely stay there again and highly recommend.
2024 年 4 月に 4 泊滞在
Tolgaからの返信 (投稿日 : 2024 年 5 月 3 日)
Thank you for having taken the time to give us your feedback.We are happy to hear that you loved the location, your room being very clean and comfortable.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

10/10 (非常に良い)

Caroline

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing
2024 年 4 月に 1 泊滞在
Tolgaからの返信 (投稿日 : 2024 年 5 月 3 日)
Thank you for having taken the time to give us your feedback.We are happy to hear that you loved the hotel generally finding it amazing.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

10/10 (非常に良い)

Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
Tolgaからの返信 (投稿日 : 2024 年 5 月 3 日)
Thank you for having taken the time to give us your feedback.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

10/10 (非常に良い)

Scott

良かった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
Tolgaからの返信 (投稿日 : 2024 年 5 月 3 日)
Thank you for having taken the time to give us your feedback.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

10/10 (非常に良い)

Melvin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very handy for the theatres, shops and restaurants.
2024 年 4 月に 2 泊滞在
Asifからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Melvin,Thank you for your feedback! We're delighted to hear that you found our location very convenient for accessing the theatres, shops, and restaurants in the area.At Hotel Amano Covent Garden, we take pride in our prime location, and we're thrilled that it contributed to your enjoyable stay.If there's anything else we can do to enhance your experience during future visits, please don't hesitate to let us know. We appreciate your support and hope to have the pleasure of welcoming you back soon.Warm regards,Asif HossainNight ManagerHotel Amano Covent Garden

8/10 (良い)

Andrew

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Modern look and feel. Walkable to convent garden. Good amenities provided.
2024 年 4 月に 1 泊滞在
Tolgaからの返信 (投稿日 : 2024 年 4 月 18 日)
Thank you for having taken the time to give us your feedback.We are happy to hear that you loved the location and the amenities.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

4/10 (不満)

Lydia Anne

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great location, great staff however I found the hotel to be quite shabby. The room was dusty, the paint was peeling and not the standard you would expect. Upon returning from an evening event, I was disappointed to find marked bed sheets and duvet cover - dark orange and brown stains. The staff were happy enough to provide another room however having to move at 11pm and having a dirty room was extremely disappointing given the price of the hotel.
2024 年 4 月に 1 泊滞在
Asifからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Anne,Thank you for taking the time to share your feedback regarding your recent stay at Hotel Amano Covent Garden. We sincerely apologize for the disappointing experience you encountered during your time with us.We are deeply concerned to hear about the issues you encountered with the cleanliness and condition of your room. Please rest assured that this does not reflect the high standards of service and quality that we strive to maintain. We have taken your feedback very seriously and have addressed these concerns with our housekeeping and maintenance teams to ensure that similar incidents do not occur in the future.It is truly regrettable that you had to experience inconvenience during your stay, particularly having to relocate rooms late in the evening. We understand the importance of providing a comfortable and seamless experience for our guests, and we apologize for falling short of your expectations in this regard.We sincerely appreciate your understanding and patience in this matter. We hope that you will give us another opportunity to exceed your expectations during your next visit to Hotel Amano Covent Garden. Please do not hesitate to reach out to us directly if there is anything else we can do to make amends for your experience.Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention.Warm regards,Asif HossainNight ManagerHotel Amano Covent Garden

6/10 (普通)

Jason

2024 年 4 月に 2 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear “Jason”,Thank you for choosing Hotel AMANO Covent Garden for your recent stay and for taking the time to leave a review.We aim to provide our guests with the best experience and I am disappointed to read that we have failed to meet your expectations on this occasion. We hope to have the opportunity to welcome you back to Hotel AMANO Covent Garden.Best regards,JessicaGuest Services Manager Hotel AMANO Covent Garden

10/10 (非常に良い)

Wendy

2024 年 4 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear "Wendy",Thank you for taking the time to leave a review following your recent stay with us at Hotel AMANO Covent Garden.I am delighted to read that you thoroughly enjoyed your AMANO experience.We look forward to welcoming you back in the near future!Best regards,JessicaGuest Services Manager Hotel AMANO Covent Garden

6/10 (普通)

Sam

カップルで旅行, グループ旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度
The staff were really friendly however, our room wasn't good. There was someone else’s hair all over the bed and in the hair dryer. There was someone else's hairbands on the floor and the shower leaked all over the bathroom floor. Our friends were given their room key & the room was already occupied. The blackout curtains dont black anything out because they are fitted too far off the wall. The hotel is very overly priced for what it is. £300 for 1 night isn't what we received.
2024 年 4 月に 1 泊滞在
Svetlanaからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Sam, Thank you for your recent review.I am disappointed we did not meet your expectations during your recent stay with us. Rest assured I have raised this with the relevant departments, as we aim to work on the issues you have highlighted. I do hope this has not deterred you from visiting us again as we do hope to welcome you back to Amano. Kind Regards, Svetlana Amano Reception Team

10/10 (非常に良い)

Lisa

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
Ideal location to stay for having an evening out in covent garden.
2024 年 4 月に 1 泊滞在
Tolgaからの返信 (投稿日 : 2024 年 4 月 18 日)
Thank you for having taken the time to give us your feedback.We are happy to hear that you loved the location.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

6/10 (普通)

mark

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
The room we had contained very little storage. Just a couple of hangars above the kettle. No dressing table. Poor lighting. Poorly ventilated. Had to move kettle to plug it in which was dangerous due to there only being a tiny bedside shelf to use. After showers the bathroom floor was soaking despite us being careful. And the room was steamed up as no ventilation. Basic drinks supplied. Our cups had dried lip skin on them yuck! Bed was comfortable and the pillows are great but the matress moves so they fell down the gap by the headboard. Nowhere to store cases and bags.
2024 年 4 月に 3 泊滞在
Jeremiah Fからの返信 (投稿日 : 2024 年 4 月 13 日)
Dear Mark,Thank you for choosing Hotel AMANO Covent Garden for your recent stay and for taking the time to share your comments with us.We aim to provide our guests with the best experience and I am disappointed to read that we have failed to meet your expectations on this occasion. Please be assured that I have shared your feedback with the team and it will be used to improve the service we provide to all our valued guests.We hope to have the opportunity to welcome you back to Hotel AMANO Covent Garden.Kind regards,JeremiahGuest Services ManagerHotel Amano Covent Garden

10/10 (非常に良い)

Jo-Anne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Room smaller than expected, but was fine for two nights.
2024 年 3 月に 2 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear "Jo-Anne",Thank you for taking the time to leave a review following your recent stay with us at Hotel AMANO Covent Garden.I am delighted to read that you enjoyed your stay.We look forward to welcoming you back in the near future!Best Regards,JessicaAmano Covent Garden

10/10 (非常に良い)

Janine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely place, really convenient for Covent Garden, restaurants, theatres, pubs. Generally a great location. Hotel has nice sized rooms, beds possibly a little hard for some but if you’re only staying a couple of nights this place is perfect. We were too tired to sample the roof top bar (maybe next time) but the restaurant for breakfast was great. Food was tasty, service was very good and fast. Really enjoyed our stay and will return.
2024 年 3 月に 1 泊滞在
Asifからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Janine,Thank you for choosing Amano Covent Garden for your recent stay, and for sharing your lovely feedback with us. We're delighted to hear that you found our hotel to be convenient for exploring Covent Garden, restaurants, theatres, and pubs, and that you enjoyed our great location.It's fantastic to know that you found the rooms to be nice-sized, and we appreciate your understanding regarding the firmness of the beds. We're glad that you found our restaurant for breakfast to be great, with tasty food and excellent service.We're sorry to hear that you missed out on sampling the rooftop bar, but we hope to welcome you back soon for that experience. We're thrilled that you enjoyed your stay overall and that you're considering returning. If there's anything specific you'd like to experience or if you have any preferences for your future stays, please feel free to let us know.We look forward to welcoming you back to Amano Covent Garden for another enjoyable stay.Best regards,Asif HossainNight ManagerHotel Amano Covent Garden

10/10 (非常に良い)

Lindsay

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice hotel in a cool area Covent Garden close to many great spots in town
2024 年 3 月に 1 泊滞在
Asifからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Lindsay,Thank you for sharing your feedback about your recent stay at Amano Covent Garden. We're delighted to hear that you found our hotel to be very nice and that you enjoyed our location in the cool area of Covent Garden, close to many great spots in town.If there's anything specific you enjoyed about your stay or if you have any preferences for your future visits, please feel free to let us know. We value your feedback and hope to have the opportunity to welcome you back to Amano Covent Garden for another enjoyable stay.Best regards,Asif HossainNight ManagerHotel Amano Covent Garden

6/10 (普通)

Kate

家族旅行
良かった点 : スタッフとサービス
Great location but beds are hard and pillows aren’t great. We heard noise from the bar as well which wasn’t great.
Tolgaからの返信 (投稿日 : 2024 年 3 月 31 日)
Thank you for having taken the time to give us your feedback.We are happy to hear that you loved the location.We are sorry to hear that the room you stayed in did not soft bed and pillows, while hearing noise from the rooftop bar.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

10/10 (非常に良い)

Susan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Tolgaからの返信 (投稿日 : 2024 年 3 月 31 日)
Thank you for having taken the time to give us your feedback.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

8/10 (良い)

Roxanne、Yorba Linda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The room was nice but very small. The bed essentially occupied the whole space. WiFi only worked in the lobby
2024 年 3 月に 3 泊滞在
Tolgaからの返信 (投稿日 : 2024 年 3 月 30 日)
Thank you for having taken the time to give us your feedback.We are happy to hear that you loved your room.We are sorry to hear that the room you stayed in did not was very small, and the WIFI didn't work in the room.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

8/10 (良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear “David”,Thank you for choosing Hotel AMANO Covent Garden for your recent stay and for taking the time to share your comments with us.We hope to have the opportunity to welcome you back to Hotel AMANO Covent Garden.Kind regards,JessicaGuest Services Manager Hotel AMANO Covent Garden

10/10 (非常に良い)

Rajiv

家族旅行, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス
Rooms were a bit dusty and could use some cleaning
2024 年 3 月に 1 泊滞在
Tolgaからの返信 (投稿日 : 2024 年 3 月 30 日)
Thank you for having taken the time to give us your feedback.We are happy to hear that you loved the hotel in generally.We are sorry to hear that the room you stayed in was a bit dusty.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

10/10 (非常に良い)

paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Tolgaからの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you for having taken the time to give us your feedback.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

8/10 (良い)

Genie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Fantastic location a 2 minute walk away from Covent Garden Piazza. The staff were lovely and attentive as well as understanding and kind. Some rooms are slightly more 'used' than others but I believe they are refreshing.
2024 年 3 月に 1 泊滞在
Tolgaからの返信 (投稿日 : 2024 年 3 月 23 日)
Thank you for having taken the time to give us your feedback.We are happy to hear that you loved the location and the friendliness of our helpful staff.We are sorry to hear that the room you stayed in did seemed more 'used'.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

2/10 (非常に不満)

Rita

2024 年 3 月に 3 泊滞在
Jeremiah Fからの返信 (投稿日 : 2024 年 4 月 13 日)
Dear Rita,Thank you for choosing Hotel AMANO Covent Garden and for taking the time to share your feedback with us.I am disappointed to hear that your recent stay with us did not meet your expectations on this occasion. Our Management Team is reviewing your comments and will contact you directly to discuss further.I truly hope that we will be able to welcome you back soon.Kind regards,JeremiahGuest Services ManagerHotel Amano Covent Garden

10/10 (非常に良い)

Lisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 5 泊滞在
Tolgaからの返信 (投稿日 : 2024 年 3 月 14 日)
Thank you for having taken the time to give us your feedback.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

10/10 (非常に良い)

Manuel

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great Location
2024 年 3 月に 4 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 3 月 12 日)
Dear "Manuel",Thank you for taking the time to leave a review following your recent stay with us at Hotel AMANO Covent Garden.I am delighted to read that you thoroughly enjoyed your AMANO experience.We look forward to welcoming you back in the near future!Best Regards,JessicaGuest Services Manager Hotel AMANO Covent Garden

10/10 (非常に良い)

Amalia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The housekeeping and receptionist were very polite and courteous. Hotel was in close proximity- walking distance to shops and landmarks.
2024 年 3 月に 6 泊滞在
Svetlanaからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Amalia,Thank you for taking the time to leave a review following your recent stay with us at Hotel AMANO Covent Garden.I am delighted to read that you thoroughly enjoyed your AMANO experience.We look forward to welcoming you back in the near future!Best Regards,SvetlanaHotel AMANO Covent Garden

10/10 (非常に良い)

Joanna

良かった点 : 清潔度、スタッフとサービス
Great stay
Tolgaからの返信 (投稿日 : 2024 年 3 月 6 日)
Thank you for having taken the time to give us your feedback.We are happy to hear that you loved the stay.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

6/10 (普通)

Seran

良かった点 : 清潔度
2024 年 3 月に 2 泊滞在
Tolgaからの返信 (投稿日 : 2024 年 3 月 8 日)
Thank you for having taken the time to give us your feedback.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

10/10 (非常に良い)

Mary

2024 年 2 月に 1 泊滞在
Tolgaからの返信 (投稿日 : 2024 年 3 月 23 日)
Thank you for having taken the time to give us your feedback.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

8/10 (良い)

ADRIAN CHRISTOPHER

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
On doorsteo of covent garden
Room was not ready on arrival hotel gave up complimentary drinks for roof top bar. Hotel put a nice little surprise in room as it was my wifes birthday. Nice gesture.
2024 年 2 月に 1 泊滞在
Asifからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Adrian Christopher,Thank you for choosing to celebrate your wife's birthday with us at Amano Covent Garden, and for taking the time to share your experience. We're delighted to hear that, despite the initial inconvenience of the room not being ready upon your arrival, you appreciated the complimentary drinks for the rooftop bar.We're especially pleased to learn that our little surprise in the room added a special touch to your wife's birthday celebration. We aim to create memorable moments for our guests, and it's heartening to hear that this gesture was well-received.We apologize for any inconvenience caused by the delay in preparing your room, and we appreciate your understanding. If there's anything else you'd like to share or if there's anything we can do to make your future stays even more enjoyable, please feel free to let us know.Thank you for choosing Amano Covent Garden, and we look forward to welcoming you back for future celebrations.Best regards,Asif HossainNight ManagerHotel Amano Covent Garden

10/10 (非常に良い)

Alan

2024 年 2 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 3 日)
Dear Alan,Thank you for taking the time to leave a review following your recent stay with us at Hotel AMANO Covent Garden.I am delighted to read that you thoroughly enjoyed your AMANO experience.We look forward to welcoming you back in the near future!Kind regards,Audrey D.Front Office Manager

10/10 (非常に良い)

Nick

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved our stay at the Amano. The hotel is very stylish with a lot of on site facilities. It is in a perfect location to walk to local shops, bars and restaurants. The roof bar and Penelopes restaurant in the hotel were also excellent.
2024 年 2 月に 1 泊滞在
Tolgaからの返信 (投稿日 : 2024 年 2 月 27 日)
Thank you for having taken the time to give us your feedback.We are happy to hear that you loved the hotel being stylish with facilities, and the great location plus our outlets being excellent.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

10/10 (非常に良い)

NEIL

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Convenient for Theatres
The hotel is convenient for Fortune and Drury Lane Theatres. We have a nice room and it is modern and quiet.
2024 年 2 月に 1 泊滞在
Asifからの返信 (投稿日 : 2024 年 2 月 24 日)
Dear Neil,Thank you for sharing your experience at Amano Covent Garden. We are delighted to hear that you found our hotel convenient for Fortune and Drury Lane Theatres. It's fantastic to know that you enjoyed a nice, modern, and quiet room during your stay.Our team is committed to providing a comfortable and enjoyable experience for our guests, and we're pleased to hear that we met your expectations. If there are any specific highlights of your stay that you'd like to mention or if there's anything we can do to make your future visits even more enjoyable, please feel free to let us know.We appreciate your choice in staying with us, and we look forward to welcoming you back to Amano Covent Garden in the future.Warm regards,Asif HossainNight ManagerHotel Amano Covent Garden

8/10 (良い)

Mark

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location and overall hotel very good
2024 年 2 月に 4 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 2 月 23 日)
Dear “Mark”,Thank you for choosing Hotel AMANO Covent Garden for your recent stay and for taking the time to share your comments with us.I am happy to see that you had a nice stay with us overall.We hope to have the opportunity to welcome you back to Hotel AMANO Covent Garden.Best regards,JessicaGuest Services Manager Hotel AMANO Covent Garden

8/10 (良い)

Esther

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Perfect location for Theatreland/Royal Opera House. Comfortable and slept well. Probably better for short stays instead of long trips away - it does the basics fairly well, but doesn't have the comforts you might want for a longer visit. Value for money ok for the location and I would stay again, though it wasn't a particularly stand-out experience overall. Interactions with staff at front desk were a little mixed - could have perhaps been a little friendlier/more forthcoming at times.
Tolgaからの返信 (投稿日 : 2024 年 2 月 20 日)
Thank you for having taken the time to give us your feedback.We are happy to hear that you loved the location and your room being comfortable.We are sorry to hear that the interaction with staff at front desk was a little mixed.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager