「I stayed for five days, but they never cleaned the room, nor did they change the trash cans or towels. No matter how many times I requested it at the front desk, my request was never fulfilled.」
ヒューストン セントラル ビジネス ディストリクト、ロックウッド スケート パレスから 5.6 km
10 段階中 8.8、非常に良い、(1681) 件の口コミ
8.8/10
非常に良い
(1681)
「An extra $100 was deducted from my account besides the $100 already removed upon check-in for incidentals fees. According to front desk "it's the system that automatically does it", so i told them so it's $200 for incidental fees. They said no because as soon as you check out the $100 go back to your account. Then what about the other $100 which are still pending to be returned or deposited back to me.」
ヒューストン セントラル ビジネス ディストリクト、ロックウッド スケート パレスから 6.3 km
10 段階中 9.2、とても素晴らしい、(1101) 件の口コミ
9.2/10
とても素晴らしい
(1101)
「Everything basic was good. In particular, the staff (front desk, parking lot, restaurant) were wonderful and made me feel very welcome and it's so confortable!
We had a problem with the air conditioner in our room, so I reported it to the front desk and they fixed it right away.
The room was very clean, but I would have liked a little more attention to replenishing the amenities. Maybe it's the hectic nature of a large hotel...」
