The Royal Swazi Spa, nestled in the mountains, offers a luxury getaway with a complimentary breakfast buffet and two dining options. Enjoy hydrotherapy and aromatherapy treatments, plus horseback riding and racquetball/squash facilities. Each room includes free WiFi.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Pool
Breakfast included
Spa
Free WiFi
Restaurant
Gym
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Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 16
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
This property does not have elevators
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Frequently asked questions
Does Royal Swazi Spa have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Royal Swazi Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is available for a fee.
What time is check-in at Royal Swazi Spa?
Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Royal Swazi Spa?
Check-out is at 11 AM.
Where is Royal Swazi Spa located?
This family-friendly Lobamba hotel is located in the mountains, within a 15-minute walk of Ezulwini Valley and Ezulwini Craft Market. U.S. Embassy is 3 mi (4.9 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.4
Location
8.2
Staff & service
7.4
Property conditions & facilities
Rating 10 - Excellent. 22 out of 86 reviews
10 - Excellent
22
Rating 8 - Good. 44 out of 86 reviews
8 - Good
44
Rating 6 - Okay. 13 out of 86 reviews
6 - Okay
13
Rating 4 - Poor. 6 out of 86 reviews
4 - Poor
6
Rating 2 - Terrible. 1 out of 86 reviews
2 - Terrible
1
Reviews
Verified
4/10 Poor
Verified traveler
Oct 20, 2018
Disliked: Cleanliness, room comfort
Service is deteriorating continuously. Not value for money at all.
Grounds are well kept. Food is OK. Rooms are old, damp, mildewed . Towels and linen mildewed. Staff were slow to respond to needs and unfriendly. Jacuzzi was broken. Lobby bathroom was filthy. Spa - not air conditioned, no cold water, reused disposable slippers, changing room - filthy.
Great location, wonderful staff, quiet and beautiful property, excellent food options.
The only small but important wrinkle is the internet access. Mobile access in Eswatini is terrible compared to the rest of Africa, including poorer countries such as Rwanda. That’s for Government to sort out, urgently. Meanwhile RSS Hotel Management should provide a strong WIFI signal include in the room rate. This is global standard.
Overall a great place to stay and we will be back.
Nice place for a family or group of friends to spend a few quiet days in eSwatini. Rooms are ample and comfortable. Bugs are an inevitable problem because of the location.
It was just a Amazing few rest days in a wonderful Hotel.
Frans
Stayed 4 nights in Mar 2019
Verified
8/10 Good
Nirmaljit
Mar 14, 2019
Liked: Cleanliness, staff & service, room comfort
Spa break
Brilliant location, great inexpensive food but a little bit tired, could do with a renovation.
Nirmaljit
Stayed 9 nights in Mar 2019
Verified
6/10 Okay
Verified traveler
Mar 4, 2019
Liked: Cleanliness, staff & service
Vu le prix, internet gratuit aurait été appréciable. Propre mais un peu vieillot, nombreux équipements mais usine à touristes. 45min pour avoir nos plats de pâtes à midi
Verified traveler
Stayed 2 nights in Feb 2019
Verified
8/10 Good
Jackie
Mar 3, 2019
Liked: Cleanliness, staff & service, room comfort
Overnight stay in Swaziland
Staff were really friendly and helpful but the hotel is looking a little tired and needs a refresh....
My second visit. This visit was just as good as I remember. The hotel is first class, championship golf nearby, and not too expensive, Planters restaurant excellent, as was the breakfast. The hotel staff are welcoming, courteous, friendly and efficient. Try the health spa, really nice. You can gamble here if you wish, or as we did, watch and listen to the live music. A very nice experience.
Royal Swazi Spa was a wonderful hotel! The surroundings are perfect. You can look at beautiful mountains from the outdoor bar or from outside your room. There is a good spa, golf court, many restaurants and a casino. This was our best stay in this holiday! The only little minus was the food in the ala carte restaurant. It was not good, but the service there, as in any place of the hotel, was excellent. The food at the buffet and for breakfast was perfect. This is a place I can recommend for anyone, and I will probably go back some day. MBabane is a nice place, with friendly people. And you feel safe everywhere. A beautiful hotel, great city, and a wonderful Country!
Stayed for 3 nights, only on the check-in day, receiving 2 bottles of water. No more complimentary water afterwards, even asked for some and was refused to provide. Internet, limited to 500mb per day. After house-keeping, one pillow was on the floor, no new soap and tea bags were replaced. Definitely, not going to stay in that hotel.
Quite far out from main cities but the hotel has some excellent amenities
Ian
Stayed 13 nights in Jun 2018
Verified
8/10 Good
Verified traveler
Jun 18, 2018
Liked: Cleanliness, staff & service, room comfort
My stay at Royal swazi spa was a pleasant one. Though they could improve their rooms and and room service menu. The food was not up to the hotels standard.
Verified traveler
Stayed 2 nights in Jun 2018
Verified
6/10 Okay
Verified traveler
Jun 4, 2018
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Too much was wrong
Could not recommend for business. The free wifi is miserly so you have to buy more - it is not expensive, but the inconvenience and bad vibe surely cannot be worth the charge for Royal Swazi. Plus, there were several times when the internet was 'out' anyway. Room was very large but dated. I had a big balcony but could not use it because it was close to some noisy hotel plant - kitchen air conditioning or something. There was nowhere suitable to meet for business. Lounge area too dimly lit, and often noisy - only suitable tables to work at were outside, where there were mosquitoes, or it was raining, or where, post rain, a gust of wind would deposit an umbrella-load of water on you. The gym was hard to find and a long way from my room, and you had to pay to use it.
Little things were wrong - no globe in a lamp, an empty salt cellar (not even plugged at the base) with room service, an inedible meal. I was on crutches, yet they put me in an upstairs room and there is no lift.
Breakfast buffet was pretty good, and service in general very nice but I would not go back and cannot recommend this hotel.
Wir hatten ein Standard Zimmer nach hinten, war trotzdem schön.Allerdings waren die Abflüsse im Bad verstopft, so dass wir nach dem Duschen eine Überschwemmung im halben Zimmer hatten..
Kann mal passieren aber dann sollte man sich zumindest entschuldigen, was beide Rezeptionnisten nicht für nötig fanden. schöner Pool, aber kalt. Jakuzzi warm, aber mit ca 20 Kindern überfüllt. Frühstück und Abendessen sehr gut.
Food was excellent. Room was spacious and neat. Wi-fi was a disappointment because in most of the time it wasn't working and besides 300Mb is too little. Shower also can be improved as showering in the bath is not comfortable.