Overall this was good value for money, though there was room for improvement: blinds missing from a big window in lounge area; bedroom a bit cramped; no provision of shampoo, shower gel/soap, or tea/coffee/sugar/milk. Felt more like self-catering accommodation than an apart-hotel, despite the fully-manned reception.
Peter
2022 年 1 月に 1 泊滞在
8/10 (良い)
Katie
2021 年 10 月 11 日
Katie
2021 年 10 月に 1 泊滞在
10/10 (非常に良い)
Brad
2021 年 10 月 3 日
良かった点 : 清潔度、客室の快適度
Brad
2021 年 10 月に 1 泊滞在
2/10 (非常に不満)
Lily
2021 年 8 月 15 日
気になった点 : 清潔度
Our sofa bed had blood and sick on, it was absolutely disgusting, the man did go out and replace it for us, but also our front door wouldn’t shut properly, and we had to get someone to come and move furniture around just so we could get the sofa bed out, it was not ideal and the cleanliness was gross
Lily
2021 年 8 月に 1 泊滞在
2/10 (非常に不満)
Molly
グループ旅行
2020 年 10 月 4 日
気になった点 : 清潔度、客室の快適度
Appalling
Ended up getting spied on by front desk staff, eventually agreed to vacate the room for a full refund of room fee and security deposit.
Molly
2020 年 10 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
グループ旅行
2020 年 10 月 1 日
良かった点 : 客室の快適度
気になった点 : 清潔度
宿泊されたお客様
2020 年 8 月に 1 泊滞在
2/10 (非常に不満)
Zohra
グループ旅行
2020 年 9 月 7 日
気になった点 : 清潔度、客室の快適度
DO NOT BOOK
Do not stay here. My room was booked incorrectly for 6 people when it was meant to be for 7 people and I was ensured it was for 7 people. I got to the apartments after driving two hours for staff to be rude and tell me ‘tough’ when I explained I have drove 2 hours to get here and the apartment was only for 6 people then demanded I paid £90 extra for an apartment which was actually a cheaper and smaller apartment I originally booked. I originally booked the most expensive apartments they have and I ended up staying in the cheapest and paying extra! I paid this as I had no choice after driving 2 hours with nowhere to stay. The apartments were also filthy can tell they are not cleaned properly at all! I will never ever stay here again it was the worst experience and the fact the staff was so unprofessional about it and was overly rude. I don’t usually make complaints but this one was needed.
Zohra
2020 年 9 月に 1 泊滞在
8/10 (良い)
Fenty、London
グループ旅行
2020 年 8 月 29 日
良かった点 : 設備とサービス、施設のコンディションと設備
気になった点 : 清潔度
Staff on the front desk were great and very helpful.