Travelers enjoy the full urban experience at this Liverpool hotel with on-site shopping, quality dining, and genuinely helpful staff creating a welcoming atmosphere.
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Photo gallery for Holiday Inn Liverpool City Centre by IHG
Holiday Inn Liverpool City Centre offers practical amenities in the heart of the city. Enjoy an attached mall, coffee shop, dry cleaning, gym, and British dishes at the Open Lobby restaurant. Guests praise the helpful staff and prime location.
Close to Liverpool ONE and Liverpool Pier Head Ferry Terminal, Holiday Inn Liverpool City Centre by IHG provides a shopping mall on site, a coffee shop/cafe, and dry cleaning/laundry services. The on-site British cuisine restaurant, Open Lobby all day dining, offers breakfast, brunch, lunch, dinner, and kids' meals. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Buffet breakfast (surcharge), self parking (surcharge), and meeting rooms
Concierge services, an elevator, and a front-desk safe
Multilingual staff, a 24-hour front desk, and free newspapers
Guest reviews say great things about the helpful staff and location
Room features
All 139 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
Bathrooms with free toiletries and hair dryers
Flat-screen TVs with cable channels
Free infant beds, electric kettles, and daily housekeeping
Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: GBP 2.40 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately GBP 16.00 per person
Self parking fee: GBP 8.00 per night
Nearby parking fee: GBP 8.00 per night(656 ft away; open 24 hours)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Holiday Inn Liverpool City Centre by IHG pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Holiday Inn Liverpool City Centre by IHG?
As of May 20, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Liverpool City Centre by IHG on Jun 7, 2026 start from ¥10,478, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for GBP 8.00 per night.
What time is check-in at Holiday Inn Liverpool City Centre by IHG?
Check-in start time: 3 PM; Check-in end time: anytime.
What time is check-out at Holiday Inn Liverpool City Centre by IHG?
Check-out is at 11 AM.
Where is Holiday Inn Liverpool City Centre by IHG located?
Located in Liverpool City Centre, this hotel is within a 10-minute walk of Clayton Square Shopping Centre and Liverpool ONE. Royal Albert Dock and Liverpool Pier Head Ferry Terminal are also within 1 mi (2 km). Liverpool Lime Street Station is only a 2-minute walk and Liverpool Central Station is 4 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.2
Amenities
9.6
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 699 out of 1004 reviews
10 - Excellent
699
Rating 8 - Good. 235 out of 1004 reviews
8 - Good
235
Rating 6 - Okay. 40 out of 1004 reviews
6 - Okay
40
Rating 4 - Poor. 16 out of 1004 reviews
4 - Poor
16
Rating 2 - Terrible. 14 out of 1004 reviews
2 - Terrible
14
Reviews
Verified
10/10 Excellent
Lisa
Mar 10, 2026
Comfy bed, clean spacious & quiet room, good location for tourist sites, restaurants, shops and train station, plentiful tasty breakfast, secure parking next door.
Room was lovely and clean the hotel was clean and the staff were very friendly, I loved the dove hand wash and shampoo and body wash it’s the first one to actually leave my hands moisturised which was a pleasant surprise. Overall I’d absolutely stay here again.
The hotel was clean and the staff was so welcoming and accommodating. The breakfast was delicious and the view while eating was wonderful. Would highly recommend, as the location is close to all things Liverpool.
Krystal
Stayed 3 nights in Mar 2026
Verified
10/10 Excellent
Christine
Feb 5, 2026
Liked: Cleanliness, staff & service, amenities
Everything was very clean and breakfast was lovely
A well located hotel for Liverpool Centre.
Friendly, efficient staff, l always find Holiday Inns very comfortable and this one was no different. Good hotel
Gordon
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Tony
Dec 19, 2025
Liked: Cleanliness, staff & service, amenities
Friendly staff, room upgraded good location
Tony
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Penelope
Nov 9, 2025
Liked: Cleanliness, staff & service, amenities
Great customer service, comfortable room, very clean hotel.
Penelope
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Anthony
Jan 23, 2026
Liked: Cleanliness, staff & service, amenities
Debbie in reception was very helpful the room was very clean and all the staff were very friendly and helpful
The dinner was amazing. Good and staff were excellent
Elsa
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
Karen
Jan 3, 2026
Liked: Cleanliness, staff & service, amenities
Great reception team - pleasant and informative. Clean and spacious room - ideal for overnight break. Central location - good reduction on parking due to staying at hotel and parking easily within walking. Ideal location for main railway station. Good facilities ie bar (didnt eat in hotel)