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Base Serviced Apartments - The Docks

3.0 star property

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Close to Royal Albert Dock and The Beatles Story Museum, Base Serviced Apartments - The Docks has plenty to offer. Stay connected with free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Parking available

Room options

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Showing 5 of 5 rooms

View all photos for Standard Apartment, 2 Bedrooms (4 people)

Standard Apartment, 2 Bedrooms (4 people) | Iron/ironing board, WiFi (free)

Standard Apartment, 2 Bedrooms (4 people)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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Iron/ironing board, WiFi (free)

2 Bedroom Apartments With Sofa Bed

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Penthouse, 3 Bedrooms (with Sofa Bed)

Penthouse, 3 Bedrooms (with Sofa Bed) | Living area | Flat-screen TV

Penthouse, 3 Bedrooms (with Sofa Bed)

  • 3 bedrooms
  • Sleeps 8
  • 3 Double Beds
  • Free WiFi

View all photos for 3 Bedroom Town House with sofa bed

3 Bedroom Town House with sofa bed | Iron/ironing board, WiFi (free)

3 Bedroom Town House with sofa bed

  • 3 bedrooms
  • Sleeps 8
  • 3 Double Beds OR 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Iron/ironing board, WiFi (free)

Standard Apartment, 1 Bedroom

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Located in Liverpool, Base Serviced Apartments - The Docks is in the city center. Royal Albert Dock and Liverpool Pier Head Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Sefton Park and Crosby Beach. The Beatles Story Museum and Chester Zoo are not to be missed. Visit our Liverpool travel guide
View more Apartments in Liverpool
Map
L3 4EU, England, Liverpool, Docks – Marina – Liverpool

What's nearby

  • A modern building with a curved facade and illuminated signage reading "Convention Centre".
    M&S Bank Arena
    11 min walk - 0.9 km
  • A river with a boat docked at a pier, a large brick building with arches, and a red-brick structure with columns.
    Royal Albert Dock
    12 min walk - 1.1 km
  • A collection of guitars and amplifiers in a room with green walls and posters.
    The Beatles Story Museum
    14 min walk - 1.2 km
  • A brightly lit Christmas tree with heart-shaped lights in a city square.
    Liverpool ONE
    18 min walk - 1.6 km
  • ACC Liverpool
    9 min walk - 0.8 km

Getting around

  • Brunswick Station
    4 min drive
  • John Lennon Airport (LPL)
    27 min drive

Restaurants

  • Baltic Fleet
    18 min walk
  • The Robert Cain Brewery
    13 min walk
  • McDonald's
    16 min walk
  • Yonder
    15 min walk
  • Parliament Square Coffee
    17 min walk

About this property

Base Serviced Apartments - The Docks

  • Apartment near Royal Albert Dock
  • Close to The Beatles Story Museum and Liverpool ONE, Base Serviced Apartments - The Docks has plenty to offer. Guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • Self parking (surcharge), express check-out, and multilingual staff
    • Smoke-free premises
  • Room features
  • All guestrooms at Base Serviced Apartments - The Docks feature comforts such as separate dining areas, in addition to amenities like free WiFi.
  • More amenities include:
    • Bathrooms with hair dryers
    • Separate dining areas, kitchens, and full-sized refrigerators/freezers

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per night)
  • Limited onsite self parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV

Laundry

  • Washer/dryer

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Multilingual staff
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • In the city center

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 12 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [2 Hudson Gardens, 136 Duke Street, Liverpool L1 5BB]
Guests must contact the property for check-in information
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children younger than 25 are not allowed at this adults-only property; all guests 25 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 500

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: GBP 15 per night
  • Late check-out fee: GBP 10
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The general deposit varies depending on the size of the group and time of the week the booking is made for. Guests that book more than 1 room must pay the deposit for each room.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Guests under 25 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Base Serviced Apartments - The Docks pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for GBP 15 per night. Limited spots are available.

What time is check-in at Base Serviced Apartments - The Docks?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Base Serviced Apartments - The Docks?

Check-out is at 11 AM. Late check-out is available for GBP 10.

Where is Base Serviced Apartments - The Docks located?

Located in the heart of Liverpool, this apartment building is within a 15-minute walk of BT Convention Centre and Royal Albert Dock. The Beatles Story Museum and Liverpool Pier Head Ferry Terminal are also within 1 mi (2 km). Brunswick Station is 24 minutes by foot and Liverpool James Street Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Base Serviced Apartments - The Docks Reviews

8.0

Very Good

8.8

Cleanliness

9.4

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 14 out of 33 reviews
Rating 8 - Good. 12 out of 33 reviews
Rating 6 - Okay. 1 out of 33 reviews
Rating 4 - Poor. 3 out of 33 reviews
Rating 2 - Terrible. 3 out of 33 reviews

Reviews

Verified review

10/10 Excellent

Gaynor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My daughter and I stayed here for one night. The location was perfect for M&S Bank Arena where we went to the Rod Stewart Concert. The apartment had everything we needed.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Excellent apartment in a good location
Stayed 1 night in Nov 2019
Verified review

4/10 Poor

Rune

Disliked: Cleanliness, room comfort

Familie på fotball ig shoppingtur.

Tungvint m innsjekking og utsjekking når du må hente nøkler ett helt annet enn der dy skal bo. Kald leilighet. Fikk ikke sentralfyringa til å funke. Dårlig renhold . Spesielt vinduskarmer og møblene på stua. Veldig harde senger. Ble utrolig skuffet ovet dette oppholdet. Definitiv ikke noe "Penthouse" leilighet, noe det påstås å være. Dyrt og ikke verdt penga! Skal ikke hit mer!!
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely house No heating working
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Miss k n

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location is fantastic

The most important thing about this place is the location- come out the back gate and its a 60second walk to the Liverpool wheel, its maybe 2minutes walk to the tourist buses and Albert dock. Maybe 3mins tops to get to the front of the Echo Arena. So its brilliantly placed. The rooms in the 2bed apt are a bit tight but it really isnt an issue. The bedroom curtains let in a lot of light so bring your eyemask - but that's my only concern here. Would I stay again? Absolutely. Everything is really easy when the cars parked just be!ow you (£12a night, which is fine) and so many amenities are a stones throw away.
Stayed 3 nights in Feb 2018
Verified review

10/10 Excellent

Theodora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean. Perfect location!

The apartment was very nice and clean. The location was perfect, on the docks and very close to the city centre!!
Stayed 2 nights in Feb 2018
Verified review

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The docks of Liverpool

Ideal for what we used it for. Sadly the car park caught on fire across from it and all the local people in the flats came down to watch the fire. There was a little bit of a stick saying that we shouldn't be there and they shouldn't be used for renting out.
Stayed 1 night in Dec 2017
Verified review

4/10 Poor

Anthony

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Great Location but Run Down

Apartment looks very run down and was on first floor with fracked window and bashed in door. Not at all like the photos displayed. They offered to move us to new building but we picked this for great location so after. No WIFI.
Verified review

2/10 Terrible

M

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Good location but not very good customer service..

Everything was fine until without any prior notice they sent electrician, He didn't even knock the door and entered in the apartment...made us scare to death..and stayed and disturb us for an hour.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel - Rubbish Expedia

Expedia totally messed up my order. The Expedia web site made claims that simply were not true. Luckily the Base team sorted out the confusion, and give me and my guests a later checkout as way of compensation to the totally overstated Expedia web page
Verified review

6/10 Okay

lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk by.

Herlig by.bra beliggenhet.litt smale og harde senger.fin leilighet.topp sevice.
Verified review

10/10 Excellent

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth it

enjoyed the spaciousness of the rooms and the standard was excellent. Well worth staying here
Verified review

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday get away

Great view of the docks. Excellent trip
Verified review

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

brill apartements

we only stayed one night to go to concert bu would stay in base apartements again
Verified review

2/10 Terrible

Christiane

Disliked: Staff & service, property conditions & facilities, room comfort

Terrible, bulding needs to be demolished

On arrival at base to stay-the docks we were greeted with a door that just about locked. Whilst the room was clean there waa hardly any wardrobe space and we were not informed it was a ground floor apartment, even after numerous phone calls with staff. Furthermore it felt very odd being in a serviced apartment that was among residential apartments. The building itself needs to be demolished as it is a major eyesore and lets the Albert Dock down.
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent apartment with great amenities
Verified review

4/10 Poor

Thomas

Disliked: Staff & service, property conditions & facilities, room comfort

Could have been but wasn't...

Good location. That's about it. The apartment is in a residential area and closed off, and a fob is needed to enter the premises through gates. The apartment has an OK size. Unfortunatly the owners of this apartment has chosen in a way that we found too much to furnish it with what seemed to be the very cheapest of the cheapest furniture, fittings etc. The facilities are there to live 'in your own apartment', yes true enough. However, we did find it too scrappy and cheap in its presentation to fully enjoy as such. Furthermore we found the following points which we feel need mentioning, if not to prepare furture resindents, then just as much in order for the owners or the management to get a chance to do something about it: shower not working properly (no water pressure) in the ensuite bathroom. In non ensuite room a loud clicking sound would come at intervals throughout the night; I can only guess that it must be the heater behind the bed that in some way open/closes because of a thermostat. Having my sleep interrupted some 3-4 times per hour throughout the night feels like torture and ruins a great part of your day! Also the option of being able to regulate the heating - this throughout the apartment - was not possible. Then there's the small things: no salt/pepper in the kitchen ( a small portion of instant coffe, sugar and semi-dried milk was supplied), no rack for jackets/coats. And lastly - without goint into detail - MAKE SURE you hand back the key to a person!!
Verified review

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value apartment

Great location for the Echo arena and L1. Apartment great size and clean. You have to collect keys from an office 20mis walk away though, which was a bit of a pain, other than that would definitely recommend.
Verified review

8/10 Good

Rida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Great location and clean all together just I wished if the car park was free
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stort sett bra

Dette var absolutt en fin leilighet. Gode senger, to bad og fint kjøkken. Beliggenheten var helt grei. Var ca 10 min å gå til Albert Dock. Evt 5 pund å ta taxi fra sentrum. Stille og rolig område. Eneste som trekker ned, er at det ikke var varmvann den siste morgenen. Ekstrem kald dusj denne morgenen.
Verified review

8/10 Good

TR

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Spectacular views of the Docks

The apartment we had in this block was fantastic value for money and we couldn`t have asked for a better location for spending time at the Docks and Liverpool One. We were visiting Liverpool with our 2 teenage daughters and they loved the Penthouse views and how modern it was. If I was going to balance the feedback with any areas for improvement then the floors could have been cleaner, the coffee machine looked great but didn`t work and the outside of the building is very grubby and tired. Overall though, this is a brilliant location and a very cool apartment for the price. We would definitely return.
Verified review

8/10 Good

pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good accomodation

This is our second time in the apartment, loved it, will like to visit in summer.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Perfect location, Two minutes walk to Albert Dockland and Beatles Story Museum. Comfortable and clean. My stay was perfect. Very easy to get there, no reception but really easy to get the keys on the office.
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

An awful experience!

Although advertised as 4 star accommodation, was clearly nowhere near that standard. The letting agents said the apartment was rated at 3 stars - this contradicted the information given on the Expedia website, which was that it was 4 star. The agents claimed that we had been given an 'upgrade' on the basis that the apartment had been repainted. The apartment was smelly, bathroom and kitchen floor were dirty and even the handles came off the bedroom furniture. It appears that the apartment block is the subject of a local joke! We spent four hours of our two day break desperately trying to find alternative accommodation!