Very good property. Really enjoyed it. It was a great location.
Ben
2026 年 4 月に 2 泊滞在
4/10 (不満)
Michelle
家族旅行
2025 年 12 月 23 日
良かった点 : 清潔度
The apartments lovely, perfectly sized and clean. However the windows need replaced, there are gaps around them all which lets on all the noise from outside. I would expect a little bit of noise due to the city centre location but we got woke up so many times from the noise outside. As mentioned by other guests, there is a strong smell of urine in the stairwell.
Michelle
2025 年 12 月に 1 泊滞在
6/10 (普通)
Stephen
家族旅行
2025 年 11 月 2 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
Overall state of repair of the property & its entrance was poor. Very strong / foul odour in entrance hall & up first flight of stairs. Multiple items broken / smashed in apt.
Stephen
2025 年 10 月に 1 泊滞在
6/10 (普通)
William
家族旅行
2025 年 10 月 29 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
The staff were very helpful when there was something wrong with our apartment. Really central, great base for Liverpool city centre and docks.
We hadn't realised that you have to check in at a different venue before our stay, this was an inconvenience after long journey.
The small check in window was also inconvenient.
As others have mentioned, the TV remote controls were absent or didn't work.
William
2025 年 10 月に 3 泊滞在
8/10 (良い)
宿泊されたお客様
家族旅行
2025 年 8 月 7 日
良かった点 : スタッフとサービス、客室の快適度
Very good apartment for a family of 5. The only small issues was not every tv had a remote control. There was a strong smell of wet dogs in the corridor and stairs.
宿泊されたお客様
2025 年 8 月に 1 泊滞在
10/10 (非常に良い)
Scott
2025 年 5 月 31 日
Scott
2025 年 5 月に 1 泊滞在
4/10 (不満)
Miguel
家族旅行
2025 年 4 月 22 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hallway of hell
Really dissapointed With this property. The stairwell leading up to the property (4th floor was disgusting to say the least. The smell was horrendous and no lift. I had to carry all the suitcases for me my partner and 4 kids up to the 4th floor. Once inside the property the small from the corridor could still be smelt and the bathrooms were dated and smelt damp. Only one shower worked (in a fashion) from being scalded to the freezing trying to shower 6 of us was an experience to say the least. I won’t be rushing back here and would recommend not using this property.
Miguel
2025 年 4 月に 1 泊滞在
8/10 (良い)
Dominique
家族旅行
2025 年 4 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good location
Great location. Clean and very spacious apartment. We stayed in Flat 4 much bigger than we expected for the price we paid. Had to collect keys from a different address/ wasn’t that difficult as other reviews had said. Didn’t see the check in time restriction when booked but was easy enough to pay an additional £25 for late check in. The location was perfect - only slight negative is it was very noisy in the night from outside into early hours of the morning and also from 6am with deliveries to businesses. Would def stay again though.
Dominique
2025 年 4 月に 1 泊滞在
10/10 (非常に良い)
Alex
グループ旅行
2025 年 1 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great apartment in a great location 👍
Alex
2025 年 1 月に 1 泊滞在
6/10 (普通)
Evelyn
2024 年 12 月 16 日
Evelyn
2024 年 12 月に 2 泊滞在
10/10 (非常に良い)
Darren
家族旅行
2024 年 11 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fab stay in the heart of Liverpool
Super clean and spacious for our family of 5. Excellent location! Right in the middle of everything. Well equiped with microwave, cutelry, crockery, oven, fridge, washing machine, hair dryer, iron etc. One thing we wanted to do was dispose of trash/glass bottles but didnt know where to do that. Might be just us but we like to tidy before we leave. Overall a very comfortable stay right in the heart of Liverpool. We will be back!!
Darren
2024 年 10 月に 4 泊滞在
2/10 (非常に不満)
Lauren
グループ旅行
2024 年 8 月 26 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Will not return and do not recommend.
Check in is hard work in a different building, lack of parking, poor contact from the apartment using hotels.com, over pressuring for insurance/deposit in an already bashed about apartment. Communal stairwell is foul and smells of human faeces. Do not recommend and would not return.
Lauren
2024 年 8 月に 1 泊滞在
6/10 (普通)
Natalia
小さなお子様連れの家族旅行
2024 年 8 月 26 日
気になった点 : 設備とサービス、施設のコンディションと設備
Amazing location. Difficult to get in, 5th floor, no lift. Terrible maintenance of the stairs to get in to the flat, unbearable smell. The flat has a backyard, dirty, no maintenance. Besides that, comfortable, rooms and bathrooms cleaned.
Natalia
2024 年 8 月に 3 泊滞在
8/10 (良い)
Ka Wai
小さなお子様連れの家族旅行
2024 年 8 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
鄰近購物中心
Ka Wai
2024 年 8 月に 1 泊滞在
8/10 (良 い)
Nigel
家族旅行
2024 年 8 月 19 日
良かった点 : 清潔度、客室の快適度
Nigel
2024 年 8 月に 2 泊滞在
10/10 (非常に良い)
Michelle
2024 年 6 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Michelle
2024 年 6 月に 2 泊滞在
8/10 (良い)
Ruth
グループ旅行
2024 年 6 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Really well placed in central Liverpool for a one night stay. Apartment had all you needed - balcony was great (apart from the nesting seagull).
We did stay there on the hottest day of the year but with no air conditioning and being on the top floor it was extremely and uncomfortably hot.
Also a bit of a walk from checking in and picking up the keys and then over to the apartment. Staff were helpful.
Ruth
2024 年 6 月に 1 泊滞在
6/10 (普通)
Chris
グループ旅行
2024 年 6 月 19 日
Mixed but honest review.
First inconvenience is you have to travel to the other side of town to collect the keys.
Not sure if I missed this when booking but I don’t recall seeing that mentioned.
The location of the apartment is excellent.
Second point, as you enter the properly you’re hit by a horrid smell that is there in all the communal/stairs areas. Once inside the apartment, the smell does go.
Third point, it’s advertised as being suitable for 8 people ( 2 on a sofa bed). There was no sheet for the very old and broken sofa bed, although when we told the management they did send two very pleasant ladies to drop that off for us.
There was nothing that could be done with the broken sofa bed so we had to prop it up with cushions to try and at least get it level and fit for some type use.
There is also no bathroom access for the people staying on the sofa bed except for accessing one of the on suites in the bedrooms. Not ideal when you’re 4 couples.
The three bedrooms were spacious, clean and comfortable.
I tried to organise what I consider fair compensation with the management company asking for a 25% refund as I didn’t think it fair that the couple who stayed on the broken sofa bed should be asked to pay.
They left the property very early as they couldn’t sleep!
Their first offer was a free late check at 11am 😂. This was declined although they did finally make an of £50 off which I’ve also declined and will take up with hotels.com as advised.
Chris
2024 年 6 月に 1 泊滞在
10/10 (非常に良い)
Tinashe
家族旅行
2024 年 5 月 12 日
Tinashe
2024 年 5 月に 1 泊滞在
6/10 (普通)
Mark
小さなお子様連れの家族旅行
2024 年 2 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Good location but no parking. Having to pick the keys up from another location isnt ideal.
The apartment was nice but only the radiator in the corridor seemed to work and the master bedroom with en suite was cold all the time even though the radiator was turned up to full.
Nice lounge and kitchen unless you’re trying to sleep on the sofa bed. There are no blinds or curtains on the massive patio doors so there’s no way if blocking the sunlight in the morning.
Mark
2024 年 2 月に 2 泊滞在
10/10 (非常に良い)
Natalie
2023 年 7 月 7 日
Natalie
2023 年 7 月に 1 泊滞在
4/10 (不満)
Rebecca
小さなお子様連れの家族旅行
2023 年 6 月 1 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Second time staying and the apartment bedrooms were lovely but the living & kitchen area need updating lots of damage to cupboards , sofa and chairs .
Rebecca
2023 年 5 月に 2 泊滞在
8/10 (良い)
Hyun ju
グループ旅行
2023 年 5 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very good location and good to stay for family. Only bad thing is to need front stair. Very bad smelling after open the front door.
Office opened by 6 pm. And far distance from the property.
Hyun ju
2023 年 5 月に 1 泊滞在
8/10 (良い)
J
2023 年 5 月 17 日
J
2023 年 5 月に 1 泊滞在
8/10 (良い)
Zina
家族旅行
2023 年 4 月 5 日
良かった点 : 清潔度、設備とサービス
Very pleasant, neat, tidy, clean, central to all hot spots.. Apartment can do with new curtains, furniture and a few pictures on the walls for a more homely atmosphere and 2 of the showers need new showerheads
Overall happy with the apartment. Thank you