Liangtou Vacations from ￥103,126

Although it is stated as a non-smoking hotel, you can smell smoke almost everywhere, such as in the lobby, elevator, back door, hallway and even in the shower in the room. The front desk can’t do anything except apologize.

Unfortunately for foreigners, it’s a little out of the way from the city highlights . Word of warning make sure the cab drivers reset the meters on pick up , my cabbie was a scammer. That was the only disappointment of the whole trip .

I have 3kids (8yrs, 7 yrs and 2.5yrs) , traveling is not easy . St. Regis made everything so seamless and comfortable. The morning buffet is crowded since this is Chinese lunar new year. J Chen from the Promenade restaurant always arranged everything properly for us. From seating to take the food, the experience was excellent . My family really want to say thank you for the whole team as we feel l we stay there just like we stay at home.

The central air conditioning performed poorly and failed to keep the room comfortable. ( end up we have to change to another room from east wing to west wing) We were also frustrated by the hotel’s misleading breakfast pricing. Reception promote a tax exclusive price, but this is not clearly highlighted at counter. it is not a lot but I prefer staff to disclosure the full price when I check in. Guests are drawn in by the exclude tax rate, only to discover the tax is added later when signing the bill. Overall, the lack of transparency is disappointing. by the way, watch out some guests do smoke in the hotel either in their room or waiting area by the lift.( I have to report them to hotel service team) at this green smoke free hotel. if you do find it report it. make the hotel smoke free.

Beautiful hotel with nice decoration. Comfortable bed. I spent 2 nights with my children and my younger one received a welcoming note for him. Like those detail touch