6/10 Okay
Melissa
Traveled with family
May 20, 2024
Liked: Cleanliness, staff & service, amenities
I like the cocktail hour upgrade. Though I was only on site one day in that time.. Would be great if it lasted a little longer for the specific punches.
I checked in Friday and they were already out of coffee in the rooms. They only have decaf. My main drink throughout the day is coffee or water. So it’s very inconvenient to have to go from the third floor down to the breakfast area for coffee grab 2 cups and the 2nd cup would be warm by the time I got to it I understand running out of product. I am a restaurant manager myself and I have ran out of something my share of time. But I also had a network within my city and was not too proud to ask for assistance in product. There’s a Marriott across the street, wouldn’t care what the name on the coffin packet was. Internal transfer of product deal with account. I’ve been doing this for over 40 years so that’s my advantage. But I’ll do backflips to replace what my customer needs. Even going to another restaurant.
Melissa
Stayed 3 nights in May 2024