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The Shelleys Hotel & Restaurant

4.0 star property
Hotel in Lewes with a 24-hour front desk and a restaurant

Choose dates to view prices

Located in the city center, The Shelleys Hotel & Restaurant offers a quiet haven with a charming garden and sunny terrace. The Apostrophe restaurant serves all meals, and express check-out makes departures hassle-free. Visitors praise the upscale accommodations and location.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Standard Double Room | Desk, cribs/infant beds, bed sheets

Standard Double Room

Highlights

Flat-screen TV
Private bathroom
Free bottled water
Coffee/tea maker
Iron/ironing board
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Desk, cribs/infant beds, bed sheets

Superior Double or Twin Room

Highlights

Flat-screen TV
Private bathroom
Free bottled water
Coffee/tea maker
Pet friendly
Desk
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
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About the neighborhood

Map
BN7 1XS, England, Lewes, 136 High St

Getting around

  • Lewes Station - 17 min walk
  • Gatwick Airport (LGW) - 33 min drive

About this property

The Shelleys Hotel & Restaurant

Upscale hotel in the city center
At The Shelleys Hotel & Restaurant, you can look forward to a terrace, a garden, and a bar. The on-site restaurant, The Apostrophe, offers breakfast, brunch, lunch, dinner, and kids' meals. Guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), express check-out, and a front-desk safe
  • Luggage storage, meeting rooms, and a 24-hour front desk
  • Wedding services, smoke-free premises, and coffee/tea in the lobby
Room features
All guestrooms at The Shelleys Hotel & Restaurant offer comforts such as 24-hour room service, as well as amenities like free bottled water.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Cribs/infant beds, coffee/tea makers, and limited housekeeping

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Exterior
Horsted Place
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  • Pet friendly
  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, 80 reviews
The price is ￥30,760
￥36,912 total
includes taxes & fees
Dec 3 - Dec 4
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Apostrophe

Family friendly

  • Crib (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (limited availability)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Built in 1590
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Shelleys Hotel
Shelleys Hotel Lewes
Shelleys Lewes
Shelleys
The Shelleys & Restaurant
The Shelleys Hotel & Restaurant Hotel
The Shelleys Hotel & Restaurant Lewes
The Shelleys Hotel & Restaurant Hotel Lewes

Frequently asked questions

Is The Shelleys Hotel & Restaurant pet-friendly?

Yes, The Shelleys Hotel & Restaurant allows pets (limit 1 total). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees.

How much is parking at The Shelleys Hotel & Restaurant?

Limited spots are available.

What time is check-in at The Shelleys Hotel & Restaurant?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at The Shelleys Hotel & Restaurant?

Check-out is at 11 AM.

Where is The Shelleys Hotel & Restaurant located?

Located in the heart of Lewes, this hotel is within a 15-minute walk of Lewes Castle, Barbican House Museum, and Anne of Cleves' House. Cliffe High Street and South Downs National Park are also within 3 mi (5 km). Lewes Station is 17 minutes by foot.

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Reviews

The Shelleys Hotel & Restaurant Reviews

8.0

Very Good

8.8

Cleanliness

8.8

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 34 out of 106 reviews
Rating 8 - Good. 44 out of 106 reviews
Rating 6 - Okay. 20 out of 106 reviews
Rating 4 - Poor. 5 out of 106 reviews
Rating 2 - Terrible. 3 out of 106 reviews

Reviews

2/10 Terrible

Mark

Disliked: Staff & service, property conditions & facilities, room comfort

Don't go there

Having been informed by Hotels.com of the following "Don’t worry, we haven’t taken any payment as you’ll pay the hotel directly in their local currency, along with any additional charges and fees incurred during your stay" the Shelleys Hotel attempted unsuccessfully to debit into my credit card one day before I arrived .Then, they called me to ask for card number, pin etc to pay oer the phone. I declined, stating that I would pay during my stay (as stated above by Hotels.com). Having booked breakfast with them on arrival in the afternoon, they had no record of this in the following morning. Poor service. There was no heating in the hotel (outside temperatures in the morning being only 7C). Complained at the time on each occasion. Will never go there again.
Stayed 2 nights in Sep 2020

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities

Disappointed

We were so disappointed with our stay, the property should not be open during the COVID pandemic. We stayed for 2 nights, no maid service so clean your own room etc. The waiter in the restaurant which was open the first night was friendly and attentive and the meal was ok. The restaurant was closed on the second night. No indication on the website that service is restricted. A lovely property which unfortunately is run down and urgently in need of some TLC.
Stayed 2 nights in Sep 2020

8/10 Good

Peter

Liked: Cleanliness, room comfort

A little worn out, needs maintenance

Nice hotel in Lewes with really comfortable beds Unfortunately the toilet wouldn’t flush in our room and when we informed reception the response was initially ‘what do you want me to do about it’ - not in a rude manner, more from inexperience I think. The following morning at check out, with a different receptionist, they apologised profusely and said it would be repaired - but obviously that was no benefit to us.
Stayed 1 night in Sep 2020

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place to stay!

The Hotel needs an update on carpets as looking tired but the overall cleanliness of the Hotel was good. We did not eat there so cannot comment on that. They had put thought into dealing with the present Covid needs which was reassuring. It was disappointing that our rooms were not ready for over an hour after booking in time. Rooms were quiet and the location good. I would recommend it.
Stayed 2 nights in Aug 2020

8/10 Good

Elma&Salvador, Surrey, UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a couple's one-night stay for a short visit to Lewes. The location, character, cleanliness, quality and size of the standard room, private parking and staff attention were all really good. We did not have the (optional) breakfast. The overall experience was quite positive taking into account that it was the hotel's first opening day after the pandemic lockdown.
Stayed 1 night in Jul 2020

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely hotel, very welcoming staff too. Room and bed very comfortable but it does need redecorating throughout and the bathroom tho clean does need a refresh of paint work and grout and sealer on tiles. Facilities in room good tea/coffee etc, hairdryer and bottled water in room. Toiletries in bathroom and fluffy towels. Shower very good
Stayed 1 night in Mar 2020

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Lewes property

No complaints, only slight negative was the bed, a little too firm for my liking. Property was very clean and beautifully kept. Easy access to public transportation. Definitely worth a visit.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness
Beautiful building and gardens, very friendly and helpful staff , very comfortable bed. Quiet and relaxing stay.
Stayed 1 night in Dec 2019

6/10 Okay

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food wasn't good. The cheese on the cheese board was cold. And breakfast was overpriced and not very nice. I wasn't given any butter or jam for my toast and the scrabbled eggs were insipid.
Stayed 1 night in Nov 2019

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

Very good stay. It does have a bit of a tired look about it but it’s very clean and comfortable. Highly recommend.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, cosy and comfortable - had a good night's sleep :-)
Stayed 1 night in Oct 2019

6/10 Okay

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Early closing of bar and restaurant not made clear
Stayed 1 night in Sep 2019

8/10 Good

sarah

Liked: Cleanliness, room comfort

A nice place

A nice hotel in a great location but understaffed
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Nice clean hotel with comfy beds lovely soft towels , a little disappointed with the full English breakfast , but all in all a nice hotel with friendly staff
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is convenient for a visit to Glyndebourne. A little more attention to detail is required - dirty milk jug and faulty light bulbs
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel and convenient for shops,restaurants and Glyndebourne Opera House.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant atmosphere,lovely decor and comfortable.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Big bedroom Breakfast poor - asked for runny scrambled egg - arrived hard and rubbery, tomatoes hard and barely cooked.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service
With extreme heat wave, no a/c. Food good, Staff very accommodating.
Stayed 2 nights in Jul 2019

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant hotel - good location

Calm and tranquil place - has an air of slightly faded grandeur. I liked it. Very nice room overlooking the really lovely garden. Breakfast was good and most of the staff very pleasant. Woman on the desk on the first evening was rather difficult though - rather sharp and unhelpful. Good location
Comfortable bedroom
Nice toiletries
Garden view
More garden
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

The hotel is well situated in the centre of Lewes. A little more attention to detail in the preparation of rooms is required, to ensure everything is order.
Stayed 2 nights in Jun 2019

10/10 Excellent

Arran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed and looked after
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
period building and history were most interesting.Excellent central position with fee parking .Spacious room with good en suite bathroom
Stayed 1 night in May 2019

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice stay ...

Nice room, clean and comfortable. Wifi was iffy, but not a great problem in my particular case. Would not hesitate to stay again.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When staying at one of the large hotel chains I find one hotel to be much like another. This property id very different. It is a lovely old building full of history & very individual with parts dating back to the 16th century. My bedroom & bathroom were huge with a very comfortable bed. It was well decorated in a style sympathetic to the age of the building. It was also good to have a proper key for the bedroom door rather than the electronic version that I have had many issues with in the past. The number of times I've returned to my hotel room in the past only to find that the credit card type of electronic key don't work!!! I did find it a little strange to have to leave the key at reception every time I went out though.
Stayed 1 night in Apr 2019