Second time in the past 30 days. Clean, comfortable, polite. Can’t ask for more.
George
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
Kira
グループ旅行
2024 年 5 月 6 日
良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス
we had arrived when told we can have a early check in and upon arrival we were told no rooms were available. The front desk staff were very rude and dismissive. They said an early check in was not guaranteed. This was not communicated over the phone. We were told to arrive for 2pm and 1 of our 2 rooms would be available. We had a wedding to attend that very night and after speaking with multiple other wedding guests it has been confirmed that they had told this to other people staying. This was not a miscommunication on either parties end. The staff told guests that a room would be available and allowed guest on a time crunch (that of which they were aware of) to waste their time and scramble to find other accommodation. Horrible and would not stay at this property again